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the desktop is not available at start up

 
 
Adis Djapo
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Posts: n/a
 
      29th Dec 2003
when I start windows XP, there is some error with
explorer.exe and I have no icons and start menu on the
desktop... what I do is open Task Manager, end
explorer.exe process, and then go to New Task and type in
explorer... what is the problem?... is there a way to fix
it?

thanks
adis

 
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Michael Solomon \(MS-MVP Windows Shell/User\)
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      29th Dec 2003
First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com
Note: you should always be well backed up before running an application of
this type.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/p...ng/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.


--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Adis Djapo" <(E-Mail Removed)> wrote in message
news:065201c3ce19$63cf4c60$(E-Mail Removed)...
> when I start windows XP, there is some error with
> explorer.exe and I have no icons and start menu on the
> desktop... what I do is open Task Manager, end
> explorer.exe process, and then go to New Task and type in
> explorer... what is the problem?... is there a way to fix
> it?
>
> thanks
> adis
>



 
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