I have Outlook 2007 and Vista and when a new email arrives the envelope
appears in the tray and the sound happens but the transparent thing with who
the email is from doesn't appear. I have IMAP settings and my mail comes from
Gmail.

Are you downloading full messages or headers only?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

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Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"Steven" <(E-Mail Removed)> wrote in message
news:41EB07F2-408F-4A17-91BE-(E-Mail Removed)...
> I have Outlook 2007 and Vista and when a new email arrives the envelope
> appears in the tray and the sound happens but the transparent thing with
> who
> the email is from doesn't appear. I have IMAP settings and my mail comes
> from
> Gmail.