I am unable to open desk top applications that go to the web.

I get an error message saying "unable to open the application". Outlook and
Windows Mail are working ok and I can get to the web sites using Internet
Explorer. My service provider is Verizon DSL.

A second and probably unrelated problem is that I was unable to go back
using system restore. It tried but received the message "unable to restore"
with no details as to why.Thanks,

Len Urban

A1. Those with IE7- and/or IE8-specific questions or comments can post to
and seek support in IE General newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communities...plorer.general

In your newsreader:
news://msnews.microsoft.com/microsof...plorer.general

A2. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? If you recently installed IE8, were any
of these applications running in the background when you installed it?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Len Urban wrote:
> I am unable to open desk top applications that go to the web.
>
> I get an error message saying "unable to open the application". Outlook
> and
> Windows Mail are working ok and I can get to the web sites using Internet
> Explorer. My service provider is Verizon DSL.
>
> A second and probably unrelated problem is that I was unable to go back
> using system restore. It tried but received the message "unable to
> restore"
> with no details as to why.Thanks,
>
> Len Urban

Sorry for posting to the wrong news group.


I have had Norton 360 since I bought my current computer several years ago.
I keep it updated. It indicates that my computer is protected.

I have not installed IE8.

I have not installed any fire walls or anti-spyware programs.

Len Urban


"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:%23j$(E-Mail Removed)...
> A1. Those with IE7- and/or IE8-specific questions or comments can post to
> and seek support in IE General newsgroup:
> microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities...plorer.general
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...plorer.general
>
> A2. What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)? If you recently installed
> IE8, were any of these applications running in the background when you
> installed it?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Len Urban wrote:
>> I am unable to open desk top applications that go to the web.
>>
>> I get an error message saying "unable to open the application". Outlook
>> and
>> Windows Mail are working ok and I can get to the web sites using Internet
>> Explorer. My service provider is Verizon DSL.
>>
>> A second and probably unrelated problem is that I was unable to go back
>> using system restore. It tried but received the message "unable to
>> restore"
>> with no details as to why.Thanks,
>>
>> Len Urban
>

This newsgroup is dedicated to the Windows Mail program.
Web-related problems should be posted in the Internet Explorer newsgroup:

microsoft.public.internetexplorer.general

--
Gary VanderMolen, MS-MVP (Mail)


"Len Urban" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> Sorry for posting to the wrong news group.
>
>
> I have had Norton 360 since I bought my current computer several years ago.
> I keep it updated. It indicates that my computer is protected.
>
> I have not installed IE8.
>
> I have not installed any fire walls or anti-spyware programs.
>
> Len Urban
>
>
> "PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
> news:%23j$(E-Mail Removed)...
>> A1. Those with IE7- and/or IE8-specific questions or comments can post to
>> and seek support in IE General newsgroup:
>> microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities...plorer.general
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsof...plorer.general
>>
>> A2. What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? If you recently installed
>> IE8, were any of these applications running in the background when you
>> installed it?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Len Urban wrote:
>>> I am unable to open desk top applications that go to the web.
>>>
>>> I get an error message saying "unable to open the application". Outlook
>>> and
>>> Windows Mail are working ok and I can get to the web sites using Internet
>>> Explorer. My service provider is Verizon DSL.
>>>
>>> A second and probably unrelated problem is that I was unable to go back
>>> using system restore. It tried but received the message "unable to
>>> restore"
>>> with no details as to why.Thanks,
>>>
>>> Len Urban
>>
>