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John Inzer
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dirtdauber2 wrote: > Am being told by paid computer geek ,will have to fully load Xp again > ($140.00) to get it back to recognize my camera or card reader. Was > working fine 2 months ago , don't recall any problem that should > have affected it negatively. Is there anything that can get it back > at a cost I might consider- the community around here would have me > committed to even think about spending anything much in it, advice > has been to put a railroad spike right through the middle of > it...Thanks for any help ================================== The following collection of ideas may be useful: Good luck... === The following utility might be worth a try: Download the Microsoft Autoplay Repair Wizard: http://tinyurl.com/stus or... http://www.microsoft.com/downloads/d...DisplayLang=en === In order to get this function back go to the following site: http://tinyurl.com/2meyw or... http://www.microsoft.com/windowsxp/d...powertoys.mspx Download the file Tweak UI.exe Once in a folder on your computer, double click on it to install the program. Click on Start>All Programs>Power Toys for XP>Tweak UI. A box will open, click on the + square next to my computer, click on the + square next to autoplay. Click on Types. Check the box Enable Autoplay for removable drives. Keep these directions, you will probably need them again. This autoplay box has a tendency to go away. === Something to try... Go to...My Computer... Right click the icon for the drive in question. For example...a card reader may be listed as: Removable Disk (E ![]() (if you have a multi-card reader you may have several...E, F, G, etc) Choose....Properties / Autoplay tab. Open the Content Type drop window and choose Pictures. Left click the "Restore Defaults" button / Apply / OK. === Maybe something in the following list will be useful If you recently installed Real Player 10, this is the likely culprit. You will have to uninstall it and maybe do something else as described below. Real Player is aware of the problem and a fix is on the way. Several ways to download your pictures, from your camera or card reader. Before you connect your camera to your computer, make sure you have enough battery power or better yet use your AC connector if your camera came with one. Then, check your camera manual. With most cameras you simply power them on and set them to take pictures, with some you need to set them to something like connect to PC or set PTP. After connecting, power the camera and wait about 15-20 seconds for XP to recognize the camera, you will hear some sound "ding-dong" and the LCD screen on your camera will change (the change is dependent on the type of camera you have) and you are now ready to transfer, even if the Autoplay window does not open automatically. If you do not hear a sound or the LCD screen of your camera does not change, the connection with the USB port is not correct. Go to the bottom of these directions to repair the USB connection. After you hear the sound: 1. Open My Computer, look under devices with removable storage. Your camera (or card reader) will be listed there as an external drive (probably listed below your CD drive). Right click on your camera listed as an external drive. A menu will open, click on Autoplay listed on the opening menu. This should open the Autoplay window to download your photos the same way as when the Autoplay window opens automatically when you connect your camera. Or 2. Open My Computer, look under devices with removable storage. Your camera will be listed there as an external drive (probably listed below your CD drive). Double click on it to open it. You will see a folder, double click to open it, then another folder, double click on it to open it and you will see the list of photo files. Select all files and copy to a folder on your hard drive. To select all the files, hold the Ctrl key down and press the letter A. Or, click on Edit on your top bar and then click on Select all on the opening menu. When files are selected, their names are highlighted in blue. You can then look at the menu on the left of the file names and click on Copy and then select the folder you want or make a new folder. If you want to repair the automatic Autoplay window you can try the following. Different ways to try to repair the Autoplay window for downloading from either a camera or card reader. Also the same procedure can be used for a CD drive Autoplay. Go from steps I to V, although step V may not be needed. I. Connect your camera (or card reader) to your computer, and make sure you have pictures on your memory card. Make sure your batteries are good or better yet, use your AC adapter if your camera came with one. If you are trying with a card reader, just connect it with a memory card inserted and with pictures on the memory card. Power the camera on, wait 10-15 seconds for XP to recognize it, you should hear a sound and the LCD screen of your camera will change, the change is dependent on the type of camera you have. Click on My Computer and look under Device with Removable storage. Your camera will be listed there, probably below your CD drive, and a drive letter will be assigned to it (something like H, G, etc.) You will use this drive letter in a step below, so just note down what the drive letter is. If you do not see your camera listed there you will need to repair your USB connection (see below for repair) or you are on a network and the network drive is Z and XP cannot assign a drive letter to your camera. You will need to take care of this first. The steps below will not work if XP cannot assign a drive letter for your camera. In some cases, your camera may be listed but with no drive letter. Try the drive letter after the CD or DVD drive under which your camera is listed. II. Click on Start, click on Run and type the following in the textbox: REGSVR32 SHIMGVW.DLL and press Enter Note that there is a space between ...32 and SHI... This will take a few seconds to run. III. Download the autofix.exe file from the site below. At this Microsoft site, you have the option of downloading the autofix.exe file in one of your folder (or make a new folder and save the file there), then open the folder and double click on the file and then follow directions on the screen. Or, let Microsoft scan your computer to make the repair. You will need your camera drive letter during this step. After this, reboot your computer. http://www.microsoft.com/downloads/d...DisplayLang=en IV. After rebooting, power the camera on, wait 10-15 seconds for XP to recognize it, you should hear some beeping sound and the Autoplay window should now open giving you the option of downloading photos from the camera. V. You may have to set the options for this window. Click on My Computer, your camera should be listed there under Devices with Removable Storage. Right click on it and click on Properties. In the opening window, click on the Autoplay tab and under Select, scroll to Pictures to select it. Select the button Prompt me... Do the same thing for a CD drive. Another solution posted here (on page 3): http://forums.us.dell.com/supportfor...cending&page=2 Another solution posted by Bill, using a Nikon camera. I installed the camera via the control panel add hardware function. It went to a point of requiring a file called ptspusd.dll from service pack one. I found the file via search on my hard drive. Typed the path in the window that asked for it and it took. Solved the problem. Check your set up menu on the camera to see your USB setting is PTP. To repair your USB connection: Go to Control panel>Performance and maintenance>System>Hardware>Device manager>Universal Serial Bus Controller, click on the + sign to see the list of installed devices. If your camera is connected, it should be listed there with a yellow flag (the yellow flag indicates that although the connection is there, it is not working properly). Right click on it>Properties>Troubleshoot. See if the troubleshooter can help. If not, click on Action on the top bar and then Uninstall. Leave your camera on and connected and reboot. XP should now recognize the camera and install it (I am assuming here that your camera is fully compatible with XP and according to your manual you do not need to install a driver, this should be true for cameras of 2001 and up). Also, check the software you use for photo editing. When you open the software, click on File on the top bar. Look at the opening menu. You probably have an option for downloading photos from a camera or scanner or card reader. Something else may be the problem (This is a more recent, June 2004, problem) as reported here: There are a lot of messages here about the camera wizard suddenly not working. Same for me after having it work for at least a year. One of the messages mentioned upgrading Real Player seemed to cause the problem. I recently upgraded that also. Just uninstalled it and my camera wizard came back immediately - this after weeks of trying to figure out what went wrong! -- Brigit (Note: some have reported that uninstalling Real Player 10 works fine, others have reported that they had to use the autofix.exe after removing Real Player 10. Real Player is aware of the problem and working on a fix). Apparently there was no problem with Real Player 9. Another possible solution. Click on Start, click on Run and type the following in the opening textbox: cmd and press the Enter key A window will open (black and white) and will display the following: C:\Documents and Settings\Your Name\ Type the following at the end of the above line after the \ Net start stisvc And press the Enter key You will get a message that service is already started (if so this does not solve the problem) or that it is starting (if so this may solve the problem). Then try connecting your camera after you close this window. To close this window, type EXIT at the end of the displayed line and press the Enter key. More info posted in the newsgroup: SOLVED IT! Open Tweak UI if you have it. Get it if you don't. In Tweak UI, open the My Computer tab/line and click on Drives. A list of all possible drive names will appear with the ones you want to show in My Computer checked. If your removable storage/generic volume/camera drive as shown in Device Manager (mine was F is notchecked, check it. The drive will appear in My Computer. If your drive is already checked, it's something else. Tweak UI can be downloaded from the following site: Windows XP PowerToys / free download http://tinyurl.com/2meyw or... http://www.microsoft.com/windowsxp/d...powertoys.mspx -- John Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
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mscotgrove@aol.com
Guest
Posts: n/a
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On Feb 2, 3:07*pm, "John Inzer" <oo...@doobie.xyz> wrote:
> dirtdauber2 wrote: > > Am being told by paid computer geek ,will have to fully load Xp again > > ($140.00) to get it back to recognize my camera or card reader. Was > > working fine 2 months ago , * *don't recall any problem *that should > > have affected it negatively. Is there anything that can get it back > > at a cost I might consider- the community around here would have me > > committed to even think about spending anything much in it, advice > > has been to put a railroad spike right through the middle of > > it...Thanks for any help > > ================================== > The following collection of ideas may be useful: > > Good luck... > > === > > The following utility might be worth a try: > > Download the Microsoft > Autoplay Repair Wizard:http://tinyurl.com/stus > * *or...http://www.microsoft.com/downloads/d...D=c680a7b6-e8f... > > === > > In order to get this function back go to the following site:http://tinyurl.com/2meyw > * *or...http://www.microsoft.com/windowsxp/d...powertoys.mspx > Download the file Tweak UI.exe > Once in a folder on your computer, double click on it to > install the program. > Click on Start>All Programs>Power Toys for XP>Tweak UI. > A box will open, click on the + square next to my computer, > click on the + square next to autoplay. Click on Types. Check > the box Enable Autoplay for removable drives. > Keep these directions, you will probably need them again. > This autoplay box has a tendency to go away. > > === > > Something to try... > > Go to...My Computer... > > Right click the icon for the drive in > question. For example...a card > reader may be listed as: > Removable Disk (E ![]() > (if you have a multi-card reader > you may have several...E, F, G, etc) > > Choose....Properties / Autoplay tab. > > Open the Content Type drop window > and choose Pictures. > > Left click the "Restore Defaults" button / Apply / OK. > > === > > Maybe something in the following list will be useful > > If you recently installed Real Player 10, this is the likely culprit. *You > will have to uninstall it and maybe do something else as described below. > Real Player is aware of the problem and a fix is on the way. > > Several ways to download your pictures, from your camera or card reader. > > Before you connect your camera to your computer, make sure you have enough > battery power or better yet use your AC connector if your camera came with > one. Then, check your camera manual. *With most cameras you simply power > them on and set them to take pictures, with some you need to set them to > something like connect to PC or set PTP. After connecting, power the camera > and wait about 15-20 seconds for XP to recognize the camera, you will hear > some sound "ding-dong" and the LCD screen on your camera will change (the > change is dependent on the type of camera you have) and you are now readyto > transfer, even if the Autoplay window does not open automatically. *If you > do not hear a sound or the LCD screen of your camera does not change, the > connection with the USB port is not correct. Go to the bottom of these > directions to repair the USB connection. > > After you hear the sound: > > 1. Open My Computer, look under devices with removable storage. Your camera > (or card reader) will be listed there as an external drive (probably listed > below your CD drive). Right click on your camera listed as an external > drive. A menu will open, click on Autoplay listed on the opening menu. This > should open the Autoplay window to download your photos the same way as when > the Autoplay window opens automatically when you connect your camera. > > Or > > 2. Open My Computer, look under devices with removable storage. Your camera > will be listed there as an external drive (probably listed below your CD > drive). Double click on it to open it. > You will see a folder, double click to open it, then another folder, double > click on it to open it and you will see the list of photo files. Select all > files > and copy to a folder on your hard drive. To select all the files, hold the > Ctrl key down and press the letter A. Or, click on Edit on your top bar and > then click on Select all on the opening menu. When files are selected, their > names are highlighted in blue. * You can then look at the menu on the left > of the file names and click on Copy and then select the folder you want or > make a new folder. > > If you want to repair the automatic Autoplay window you can try the > following. > > Different ways to try to repair the Autoplay window for downloading from > either a camera or card reader. Also the same procedure can be used for aCD > drive Autoplay. > > Go from steps I to V, although step V may not be needed. > > I. Connect your camera (or card reader) to your computer, and make sure you > have > pictures on your memory card. Make sure your batteries are good or better > yet, use your AC adapter if your camera came with one. If you are trying > with a card reader, just connect it with a memory card inserted and with > pictures on the memory card. Power the camera on, wait 10-15 seconds for XP > to recognize it, you should hear a sound and the LCD screen of your camera > will change, the change is dependent on the type of camera you have. > > Click on My Computer and look under Device with Removable storage. Your > camera will be listed there, probably below your CD drive, and a drive > letter will be assigned to it (something like H, G, etc.) You will use this > drive letter in a step below, so just note down what the drive letter is. > If you do not see your camera listed there you will need to repair your USB > connection (see below for repair) or you are on a network and the network > drive is Z and XP cannot assign a drive letter to your camera. You will need > to take care of this > first. The steps below will not work if XP cannot assign a drive letter for > your camera. In some cases, your camera may be listed but with no drive > letter. Try the drive letter after the CD or DVD drive under which your > camera is listed. > > II. Click on Start, click on Run and type the following in the textbox: > REGSVR32 SHIMGVW.DLL > and press Enter > Note that there is a space between ...32 and SHI... > This will take a few seconds to run. > > III. *Download the autofix.exe file from the site below. *At this Microsoft > site, you have the option of downloading the autofix.exe file in one of your > folder (or make a new folder and save the file there), then open the folder > and double click on the file and then follow directions on the screen. Or, > let Microsoft scan your computer to make the repair. You will need your > camera drive letter during this step. *After this, reboot your computer..http://www.microsoft.com/downloads/d...D=c680a7b6-e8f... > > IV. After rebooting, power the camera on, wait 10-15 seconds for XP to > recognize it, you > should hear some beeping sound and the Autoplay window should now open > giving you the option of downloading photos from the camera. > > V. You may have to set the options for this window. > Click on My Computer, your camera should be listed there under Devices with > Removable Storage. Right click on it and click on Properties. In the opening > window, click on the Autoplay tab and under Select, scroll to Pictures to > select it. Select the button Prompt me... *Do the same thing for a CD drive. > > Another solution posted here (on page 3): > > http://forums.us.dell.com/supportfor...oard.id=dim_ba.... > > Another solution posted by Bill, using a Nikon camera. > > I installed the camera via the control panel add hardware function. It went > to a point of requiring a file called ptspusd.dll from service pack one. I > found the file via search on my hard drive. Typed the path in the window > that asked for it and it took. Solved the problem. Check your set up menuon > the camera to see your USB setting is PTP. > > To repair your USB connection: > > Go to Control panel>Performance and maintenance>System>Hardware>Device > manager>Universal Serial Bus Controller, click on the + sign to see the list > of installed devices. If your camera is connected, it should be listed there > with a yellow flag (the yellow flag indicates that although the connection > is there, it is not working properly). > > Right click on it>Properties>Troubleshoot. See if the troubleshooter can > help. If not, click on Action on the top bar and then Uninstall. Leave your > camera on and connected and reboot. XP should now recognize the camera and > install it (I am assuming here that your camera is fully compatible with XP > and according to your manual you do not need to install a driver, this > should be true for cameras of 2001 and up). > > Also, check the software you use for photo editing. When you open the > software, click on File on the top bar. Look at the opening menu. You > probably have an option for downloading photos from a camera or scanner or > card reader. > > Something else may be the problem (This is a more recent, June 2004, > problem) as reported here: > > There are a lot of messages here about the camera wizard suddenly not > working. Same for me after having it work for at least a year. One of the > messages mentioned upgrading Real Player seemed to cause the problem. I > recently upgraded that also. Just uninstalled it and my camera wizard came > back immediately - this after weeks of trying to figure out what went wrong! > -- > Brigit > > (Note: some have reported that uninstalling Real Player 10 works fine, > others have reported that they had to use the autofix.exe after removing > Real Player 10. Real Player is aware of the problem and working on a fix).. > Apparently there was no problem with Real Player 9. > > Another possible solution. > > Click on Start, click on Run and type the following in the opening textbox: > > cmd > > and press the Enter key > > A window will open (black and white) and will display the following: > > C:\Documents and Settings\Your Name\ > > Type the following at the end of the above line after the \ > > Net start stisvc > > And press the Enter key > > You will get a message that service is already started ... > > read more » I once had a problem with my Dell and USB ports (may be a similar problem). I removed the USB driver in System, and restarted the machine. It then reloaded the drive when I plugged the card reader back in. All has been OK since. Michael |
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