We bought this PC (Dell) in June of this year, and it came bundled with a 17"
widescreen monitor. The monitor has always run in its suggested native
resolution of 1440x900 since the day we bought the system. In August the
monitor started randomly acting up.

Sometimes the screen will go black, display the message "Entering PowerSave
Mode" and then the power indicator light will change from blue to amber. Most
times (10-15 seconds later) the screen will come back back up again on its
own and everything is fine, until the next time. Other times the screen will
go black and after the message appears nothing else happens, forcing me to
power down and restart.

I have toyed with the idea of buying a new Dell monitor to see if that would
make any difference, since I would rather have the 19" widescreen model
anyway.

If anybody else has had this problem and can suggest a workaround I would
really appreciate the info.

Thanks!

Diogenes wrote:

> We bought this PC (Dell) in June of this year, and it came bundled with a
> 17" widescreen monitor. The monitor has always run in its suggested native
> resolution of 1440x900 since the day we bought the system. In August the
> monitor started randomly acting up.
>
> Sometimes the screen will go black, display the message "Entering
> PowerSave Mode" and then the power indicator light will change from blue
> to amber. Most times (10-15 seconds later) the screen will come back back
> up again on its own and everything is fine, until the next time. Other
> times the screen will go black and after the message appears nothing else
> happens, forcing me to power down and restart.
>
> I have toyed with the idea of buying a new Dell monitor to see if that
> would make any difference, since I would rather have the 19" widescreen
> model anyway.

Attach the computer to a different monitor and see if the problem exists. If
it doesn't, then replace the original monitor. If it does, then you know
the issue is with the computer and not the monitor, probably the video
card. Both the monitor and computer are still under warranty, so contact
Dell for repair/replacement.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

On Mon, 1 Dec 2008 20:03:01 -0800, Diogenes
<(E-Mail Removed)> wrote:

> We bought this PC (Dell) in June of this year, and it came bundled with a 17"
> widescreen monitor. The monitor has always run in its suggested native
> resolution of 1440x900 since the day we bought the system. In August the
> monitor started randomly acting up.


Your monitor, and the computer itself, are five months old? Contact
Dell and get them to fix or replace whatever is wrong, under the
warranty.


> Sometimes the screen will go black, display the message "Entering PowerSave
> Mode" and then the power indicator light will change from blue to amber. Most
> times (10-15 seconds later) the screen will come back back up again on its
> own and everything is fine, until the next time. Other times the screen will
> go black and after the message appears nothing else happens, forcing me to
> power down and restart.
>
> I have toyed with the idea of buying a new Dell monitor to see if that would
> make any difference, since I would rather have the 19" widescreen model
> anyway.
>
> If anybody else has had this problem and can suggest a workaround I would
> really appreciate the info.
>
> Thanks!

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

My thanks for your suggestions. I contacted Dell today via email and
explained my problem, I'm hoping they will let me exchange this monitor
(model SE178WFP) for a new one.