Hi,

I have a Dell Dimension 5100 running Winxp SR2. When I boot the
machine it freezes at the Dell logo screen, and pressing any of the
keys including F2 or F12 has no effect.

Any ideas would be appreciated.

Thanks
John.

(E-Mail Removed) wrote:

> Hi,
>
> I have a Dell Dimension 5100 running Winxp SR2. When I boot the
> machine it freezes at the Dell logo screen, and pressing any of the
> keys including F2 or F12 has no effect.

This is a hardware problem that has nothing to do with Windows. Contact Dell
tech support for repair/replacement. If the machine is out of warranty, you
may prefer to take it to a professional computer repair shop (not a
BigComputerStore/GeekSquad type of place) for diagnosis and repair.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
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