I get the Dell screen then it goes to a black screen with the cursor in the
upper left.

I tried the restore disk and I get the message about checking the system and
then it goes black with the cursor in the upper left.

I am able to use the system diagnostic disk and run the diagnostics. I ran
the full test and the video card, memory and HDD passed all tests. The CD
drives and FDD failed because I did not have any media in the drives.

Dell suggested changing the video card -- no change.

I connected the HDD to another computer (as a second drive) and I can read
all of the files.

Thanks,
Norm

Try pressing F8 as soon as you power on and then try booting
to Safe Mode. You can troubleshoot in safe mode. It may be
that some program or virus is hanging up the booting
process, safe mode should by pass that. Run a virus scan in
safe mode.



"Norm" <(E-Mail Removed)> wrote in message
news:%23%(E-Mail Removed)...
|I get the Dell screen then it goes to a black screen with
the cursor in the
| upper left.
|
| I tried the restore disk and I get the message about
checking the system and
| then it goes black with the cursor in the upper left.
|
| I am able to use the system diagnostic disk and run the
diagnostics. I ran
| the full test and the video card, memory and HDD passed
all tests. The CD
| drives and FDD failed because I did not have any media in
the drives.
|
| Dell suggested changing the video card -- no change.
|
| I connected the HDD to another computer (as a second
drive) and I can read
| all of the files.
|
| Thanks,
| Norm
|
|

I believe that is one of the things I tried, but I will give it another
shot.

Thanks, Norm

"Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote in message
news:(E-Mail Removed)...
> Try pressing F8 as soon as you power on and then try booting
> to Safe Mode. You can troubleshoot in safe mode. It may be
> that some program or virus is hanging up the booting
> process, safe mode should by pass that. Run a virus scan in
> safe mode.
>
>
>
> "Norm" <(E-Mail Removed)> wrote in message
> news:%23%(E-Mail Removed)...
> |I get the Dell screen then it goes to a black screen with
> the cursor in the
> | upper left.
> |
> | I tried the restore disk and I get the message about
> checking the system and
> | then it goes black with the cursor in the upper left.
> |
> | I am able to use the system diagnostic disk and run the
> diagnostics. I ran
> | the full test and the video card, memory and HDD passed
> all tests. The CD
> | drives and FDD failed because I did not have any media in
> the drives.
> |
> | Dell suggested changing the video card -- no change.
> |
> | I connected the HDD to another computer (as a second
> drive) and I can read
> | all of the files.
> |
> | Thanks,
> | Norm
> |
> |
>
>

I had the same problem and I replaced the power supply. That fixed it.
Working great now