Can someone please tell me how I can get the delivery receipts return email
to work?

if the people you are sending to have decided not to play the delivery
receipts game, it will never work.

"Alan" wrote:

> Can someone please tell me how I can get the delivery receipts return email
> to work?

To test if the delivery receipt function is working I sent an email to myself
with the del receipt feature enabled and with a return email address. When I
received the email nothing popped up to ask me whether I was agreeable to
sending a delivery receipt like it does with a read receipt, which works
every time. Can you pls tell me how 2 overcome this problem.
--
Regards, Alan Y


"dlw" wrote:

> if the people you are sending to have decided not to play the delivery
> receipts game, it will never work.
>
> "Alan" wrote:
>
> > Can someone please tell me how I can get the delivery receipts return email
> > to work?

Alan wrote:

> Can someone please tell me how I can get the delivery receipts return email
> to work?

Read receipt *requests* (which is a header in the e-mail) are handled by
the recipient's e-mail client. Whether the e-mail client prompts,
always sends, or always ignores these requests depends on how the user
configured their e-mail client.

Delivery receipt *requests* (which is a header in the e-mail) are
handled by the recipient's mail host (NOT by the recipient's e-mail
client). It is a request for the receiving mail host to notify the
sender that their e-mail got to the recipient's mail service. It does
NOT validate that the e-mail got through that mail service to the
recipient's mailbox and it is does not validate that the recipient
retrieved the e-mail in their e-mail client and then opened that e-mail.
Rare few mail hosts waste their time with positive feedback via delivery
receipts. They don't need to tell you when your e-mail was accepted by
their mail host. Instead they send back negative feedback when their
mail host rejects or otherwise will not or can not accept your e-mail.
The lack of negative feedback is the positive feedback. Mail hosts
don't need to waste their time validating all accepted e-mails and
instead. They just need to provide the negative feedback when they
cannot accept your e-mail (or the sending mail host sends back the
negative feedback when it cannot connect to the receiving mail host).

Read receipts: Requests are handled by recipient's e-mail client.
Most users ignore all such requests.
Delivery receipts: Requests are handled by the receiving mail host.
Most mail hosts ignore such requests.

VanguardLH, Many thanks for your response which explains it perfectly.

Regards, Alan Y


"Alan" wrote:

> Can someone please tell me how I can get the delivery receipts return email
> to work?

"Alan Y" <(E-Mail Removed)> wrote in message
newsD23791C-651C-437F-B358-(E-Mail Removed)...

> To test if the delivery receipt function is working I sent an email to
> myself
> with the del receipt feature enabled and with a return email address. When
> I
> received the email nothing popped up to ask me whether I was agreeable to
> sending a delivery receipt like it does with a read receipt, which works
> every time. Can you pls tell me how 2 overcome this problem.

Delivery receipt requests are honored by the mail server. The client has no
control over them.
--
Brian Tillman [MVP-Outlook]