Recently I received a request for conformation to an email.

A Basic tracking request I have received many times and this time I clicked
do not respond.

The problem is that somehow I make that my permanent setting now and it
never prompts me again to send a conformation to that single recipient.

How do I change this to reset this person to always prompt me to confirm
receipt for this email user’s address?

Tools-> Options-> Email Options-> Tracking Options

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"LK" <(E-Mail Removed)> wrote in message
news:C4483A55-94B2-49C2-B1C0-(E-Mail Removed)...
> Recently I received a request for conformation to an email.
>
> A Basic tracking request I have received many times and this time I
> clicked
> do not respond.
>
> The problem is that somehow I make that my permanent setting now and it
> never prompts me again to send a conformation to that single recipient.
>
> How do I change this to reset this person to always prompt me to confirm
> receipt for this email user’s address?
>

"VanguardLH" wrote:

> LK wrote:
>
> > Recently I received a request for conformation to an email.
> >
> > A Basic tracking request I have received many times and this time I clicked
> > do not respond.
> >
> > The problem is that somehow I make that my permanent setting now and it
> > never prompts me again to send a conformation to that single recipient.
> >
> > How do I change this to reset this person to always prompt me to confirm
> > receipt for this email userʼs address?
>
> Just be aware that many users end up complaining about hidden items in
> their Outbox getting stuck and repeatedly resending on every mail poll.
> Outlook will hide outbound read receipt e-mails so you cannot delete
> them using Outlook's user interface. You have to use special tools that
> dig into the message store, like OutlookSpy or Microsoft MDBVU32.exe.
> Unless you are intimate with how Microsoft's message store is
> constructed, you'll get lost in these tools without instructions.
> Unless you are in an corporate environment that enforces read receipt
> tracking to be enabled (automatic or prompted), you might want to
> consider configuring Outlook so it is set to Never (i.e., never send a
> read receipt and don't even bother to prompt you about the request).
>
> If you are going to configure Outlook to prompt you as to whether or not
> to send a read receipt when you get such a request, and because you are
> sending a new e-mail back to the user, you could just reply to the
> e-mail to say that you got it. This will obviate the tracking that
> Outlook provides regarding read receipts to the original e-mail but then
> using read receipts is rather stupid because it rarely works unless a
> policy can be enforced to leave this tracking option enabled, like at
> your company. The vast majority of users are going to have read
> receipts disabled, or configured to prompt them and they rarely say Yes
> to send the new e-mail that is the read receipt. There are even spam
> filters that will extract the header added to request a read receipt so
> the recipient's e-mail client won't even know that the sender had
> request a read receipt. For security, a company should always be
> stripping out the read receipt header from inbound e-mails that
> originate from outside senders (so read receipt request can only be
> submitted between their employees). Read receipts are highly unreliable
> to let a sender know that a recipient read the sender's message.
>
> The only time that I enable read receipts is within a company
> environment (i.e., at work) and only if required by company policy.
> However, company policy would also require that everyone is responsible
> for all company-related e-mails that they receive. The employee is
> responsible to read their company e-mail so read receipts are
> superfluous because the employee cannot use the excuse that they didn't
> read their e-mail. Since Exchange is likely used in a corporate
> environment, verification that an e-mail arrived in a mailbox is
> possible without using the daily and repetitive nuisance of read
> receipts on those few occasions where, say, a manager wants to check
> that an employee got an e-mail.
>