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deleting sent files

 
 
Jim (SGO)
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      26th Jan 2009
When I try to delete or move certain files in my "Sent" files box, I get an
error "The messaging interface has returned an unknown error. If the problem
persists, restart Outlook". It only occurs when I try to delete or move files
before a certain date. Part of the problem is that I keep bumping up against
the 2 MB size for Outlook. I'd like to move or delete these old files but I
can't. Thanks for any guidance. Jim
 
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Brian Tillman [MVP - Outlook]
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      26th Jan 2009
"Jim (SGO)" <Jim (SGO)@discussions.microsoft.com> wrote in message
news:E24BAB54-5102-4E4B-A0AE-(E-Mail Removed)...

> When I try to delete or move certain files in my "Sent" files box, I get
> an
> error "The messaging interface has returned an unknown error. If the
> problem
> persists, restart Outlook". It only occurs when I try to delete or move
> files
> before a certain date. Part of the problem is that I keep bumping up
> against
> the 2 MB size for Outlook. I'd like to move or delete these old files but
> I
> can't. Thanks for any guidance. Jim


Try holding Shift down as you press Delete. Try emptying your Deleted Items
folder and compacting the PST. What version of Outlook?
--
Brian Tillman [MVP-Outlook]

 
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DL
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      26th Jan 2009
Presumably you have a pre 2003 version of Outlook?
Locate scanpst.exe, the repair tool, run it against your data file, probably
several times.
Start Outlook, set Archive settings, than Archive a significant ammount,
after which Compact your Personal Folders
Remember also the Archive will be subject to the same size issue, so after a
period of time you creat new Archive in archive options


"Jim (SGO)" <Jim (SGO)@discussions.microsoft.com> wrote in message
news:E24BAB54-5102-4E4B-A0AE-(E-Mail Removed)...
> When I try to delete or move certain files in my "Sent" files box, I get
> an
> error "The messaging interface has returned an unknown error. If the
> problem
> persists, restart Outlook". It only occurs when I try to delete or move
> files
> before a certain date. Part of the problem is that I keep bumping up
> against
> the 2 MB size for Outlook. I'd like to move or delete these old files but
> I
> can't. Thanks for any guidance. Jim



 
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