Hello,
I have a user who has an aditional mailbox setup on her outlook profile and
she manages that additional mailbox by deleting messages from there by
dragging them to the additional mailboxes deleted items folder. However, the
problem here is that when she selects multiple messages to delete, one
message goes to her deleted items folder and the other(s) go to the
additional mailboxes deleted items folder.

I have tested this on 2003 and 2007 and the same thing happens. Is there
any way to get around this or is this somehow by design?

THanks,

Jason

Why not configure it so she can delete them using the Del key and they go to
the correct mailbox?

she needs editor (or higher) rights to the deleted folder in the mailbox and
this key on her system:
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General]
"DelegateWastebasketStyle"=dword:00000004


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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"Jason" <(E-Mail Removed)> wrote in message
news:04D95529-ED97-43E5-88BF-(E-Mail Removed)...
> Hello,
> I have a user who has an aditional mailbox setup on her outlook profile
> and
> she manages that additional mailbox by deleting messages from there by
> dragging them to the additional mailboxes deleted items folder. However,
> the
> problem here is that when she selects multiple messages to delete, one
> message goes to her deleted items folder and the other(s) go to the
> additional mailboxes deleted items folder.
>
> I have tested this on 2003 and 2007 and the same thing happens. Is there
> any way to get around this or is this somehow by design?
>
> THanks,
>
> Jason

Thank you Diane. I just found the article on this...
http://support.microsoft.com/default.aspx/kb/202517


"Diane Poremsky" wrote:

> Why not configure it so she can delete them using the Del key and they go to
> the correct mailbox?
>
> she needs editor (or higher) rights to the deleted folder in the mailbox and
> this key on her system:
> [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General]
> "DelegateWastebasketStyle"=dword:00000004
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Jason" <(E-Mail Removed)> wrote in message
> news:04D95529-ED97-43E5-88BF-(E-Mail Removed)...
> > Hello,
> > I have a user who has an aditional mailbox setup on her outlook profile
> > and
> > she manages that additional mailbox by deleting messages from there by
> > dragging them to the additional mailboxes deleted items folder. However,
> > the
> > problem here is that when she selects multiple messages to delete, one
> > message goes to her deleted items folder and the other(s) go to the
> > additional mailboxes deleted items folder.
> >
> > I have tested this on 2003 and 2007 and the same thing happens. Is there
> > any way to get around this or is this somehow by design?
> >
> > THanks,
> >
> > Jason
>