Raghu,
As I hinted in my previous message, there is no Inbox
Repair Tool on my System Tools menu.
Thanks
Clive
>-----Original Message-----
>Hi Clive,
>
> RESOLUTION
>Use the follow troubleshooting steps to resolve this
behavior:
>-Use the Inbox Repair Tool
>-Create a New Personal Folders (.pst) File
>-Create a New Profile
>-Install a New Set of MAPI files
>-Reinstall Windows
>
>How to Use the Inbox Repair Tool:
>1.Close Outlook.
>2.Click Start, point to Settings, and then click Control
Panel.
>3.Double-click Mail and Fax. (If you do not have the fax
service installed,
>double-click Mail.)
>4.On the Services tab, click Personal Folders, click
Properties (make note
>of the information that is in the Path box), and then
click OK.
>5.Click Start, point to Programs, point to Accessories,
point to System
>Tools, and then click Inbox Repair Tool.
>6.In the Drives box, type the path of your Personal
Folders file that you
>noted in step 4, click Start, and then click OK after
the scan is complete.
>7.Start Outlook and check for new message, send a fax,
or create a new
>Calendar item.
>If this does not resolve the behavior, continue with the
following steps.
>
>How to Create a New Personal Folders (.pst) File:
>1.Close Outlook.
>2.Click Start, point to Settings, and then click Control
Panel.
>3.Double-click Mail and Fax. (If you do not have the fax
service installed,
>double-click Mail.)
>4.On the Services tab, click Personal Folders, click
Properties (make note
>of the information that is in the Path box), and then
click OK.
>5.On the Services tab, click Personal Folders, and then
click Remove.
>6.Click Add, click Personal Folders in the Available
information services
>box, and then click OK.
>7.In File name box, type your first name. For example,
if your name is Bob,
>type Bob, click Open, click OK twice, and then exit
Control Panel.
>8.Start Outlook and check for new messages, send a fax,
or create a new
>Calendar item.
>If this resolves the behavior, you can import your
information that is
>stored in your original Personal Folders (.pst) file.
>
>Use the following steps to import your information:
>1.On the File menu, click Import and Export.
>2.In the Choose an action to perform box, click Import
from a personal
>folder file (.pst), and then click Next.
>3.In the File to import box, type the path of your
Personal Folders (.pst)
>file, and then click Next.
>4.Verify that Personal Folders is selected as the folder
to import from and
>the folder to import into, and then click Finish.
>If this does not resolve the behavior, continue with the
following steps.
>
>How to Create a New Profile:
>1.On the File menu, click Exit and Log Off.
>2.Click Start, point to Settings, and then click Control
Panel.
>3.Double-click Mail and Fax. (If you do not have the fax
service installed,
>double-click Mail.)
>4.Click Show Profiles, and then click Add.
>5.Click to select the services you use, click Next, and
then complete the
>information for each of the services when you receive
the prompt from the
>Inbox Setup Wizard.
>6.When you receive the prompt for the path to your
Personal Folder (.pst)
>file, click before the "M" (without quotation marks) of
the Mailbox.pst
>file, type new, and then click Next.
>
>NOTE: Verify that the path information is not selected
before you type
>"new" (without quotation marks).
>7.Complete the steps in the Inbox Setup Wizard.
>8.On the General tab, click the name of the profile that
you created in the
>When starting Microsoft Windows Messaging, use this
profile box, and then
>click Close.
>9.Start Outlook and check for new messages, send a fax,
or create a new
>Calendar item.
>
>Please let me know has this helped You...
>Thank you...
>Raghu...
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>.
>
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