The following is the information that I sent to Microsoft help and they
suggested that I see if someone out there in cyber world could assist me
because they could not.

- A brief description of the issue, which you are experiencing: the sound
device does not seem to be a part of my programs anymore. I think that it
was accidentally deleted.

- What are the error messages do you receive? Please specify the exact error
code or message if any. Windows Media Player cannot play the file because
there is a problem with your sound device. There might not be a sound device
installed on your computer, it might be in use by another program, or it
might not be functioning properly.

- Which Windows Operating System are you using? Please specify the exact
edition of you copy of Windows Operating System. (Example: Windows XP
Professional / Windows Vista Home Basic 64-bit Edition)

Microsoft Windows XP/Home Edition/Version 2002/Service Pack 3


I accidentally deleted my sound device (I think). I no longer have sound.

HELP!!
Thanx

Fabulosity50 wrote:

> The following is the information that I sent to Microsoft help and they
> suggested that I see if someone out there in cyber world could assist me
> because they could not.
>
> - A brief description of the issue, which you are experiencing: the sound
> device does not seem to be a part of my programs anymore. I think that it
> was accidentally deleted.

(snippage)

> I accidentally deleted my sound device (I think). I no longer have sound.

Reinstall the drivers for your sound card. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

If you have installed drivers from Windows Update, you can roll them back:

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Hi,
I have a similar problem,
It started when I downloaded an update from
microsoft, I had no sound so I tryed uninstalling the plug and play software
and re-installing, this didnt work so I rolled back the driver to the
previous driver.
This gave me sound back on Windows media player but still no sound on
windows welcome screen or any of the windows sound effects, I still cant get
sound on online video?
Any advice would be much appreciated.
Regards, Paul

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Fabulosity50 wrote:
>
>> The following is the information that I sent to Microsoft help and they
>> suggested that I see if someone out there in cyber world could assist me
>> because they could not.
>>
>> - A brief description of the issue, which you are experiencing: the
>> sound
>> device does not seem to be a part of my programs anymore. I think that
>> it
>> was accidentally deleted.
>
> (snippage)
>
>> I accidentally deleted my sound device (I think). I no longer have
>> sound.
>
> Reinstall the drivers for your sound card. Get them from:
>
> 1. The device mftr.'s website; OR
> 2. The motherboard mftr.'s website if hardware is onboard; OR
> 3. The OEM's website for your specific machine if you have an OEM computer
> (HP, Dell, Sony, etc.).
>
> Read the installation instructions on the website where you get the
> drivers.
>
> To find out what hardware is in your computer:
>
> 1. Read any documentation you got when you bought the computer.
> 2. If the computer is OEM, go to the OEM's website for your specific model
> machine and look at the specs (you'll be there to get the drivers anyway)
> 3. Download, install and run a free system inventory program like Belarc
> Advisor or System Information for Windows.
>
> http://www.belarc.com/free_download.html - Belarc Advisor
> http://www.gtopala.com/ - System Information for Windows
>
> If you have installed drivers from Windows Update, you can roll them back:
>
> How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>

Paul wrote:

> Hi,
> I have a similar problem,
> It started when I downloaded an update from
> microsoft, I had no sound so I tryed uninstalling the plug and play
> software and re-installing, this didnt work so I rolled back the driver to
> the previous driver.
> This gave me sound back on Windows media player but still no sound on
> windows welcome screen or any of the windows sound effects, I still cant
> get sound on online video?

Next time please make your own post instead of interjecting it into someone
else's thread.

It's bad practice to install drivers from Windows Update. They almost always
cause problems. Try rolling back the drivers to the ones that worked. If
that doesn't solve your issue, uninstall/reinstall the drivers. Read my
answer to the Original Poster about where to get drivers.

How to Roll Back a Device Driver in Windows XP - http://tinyurl.com/86yb6

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ