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deleted items are not removed from inbox listing

 
 
Laura Galusha
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      16th Jun 2009
We are running Exchange 2003 SP2 and Outlook 2007.

Since updating to Outlook 2007 SP2, several clients have started
experiencing a problem with the list of items displayed in the Inbox listing
after performing a delete.

What happens is that one or several items are deleted by highlighting the
items in the inbox listing and then hitting/clicking delete. The items
remain listed in the inbox. If I re-sort the listing by clicking on a column
heading, i.e. subject, the items disappear from the listing. I have also
confirmed that the mail is being deleted by bringing up the mailbox in OWA or
Outlook 2003. This does not happen all the time. Any ideas?

--
Thanks,
Laura
 
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AdamV
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      10th Aug 2009
Laura,
We have the same setup and the same issue. Have you found an answer?

Adam

"Laura Galusha" wrote:

> We are running Exchange 2003 SP2 and Outlook 2007.
>
> Since updating to Outlook 2007 SP2, several clients have started
> experiencing a problem with the list of items displayed in the Inbox listing
> after performing a delete.
>
> What happens is that one or several items are deleted by highlighting the
> items in the inbox listing and then hitting/clicking delete. The items
> remain listed in the inbox. If I re-sort the listing by clicking on a column
> heading, i.e. subject, the items disappear from the listing. I have also
> confirmed that the mail is being deleted by bringing up the mailbox in OWA or
> Outlook 2003. This does not happen all the time. Any ideas?
>
> --
> Thanks,
> Laura

 
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Laura Galusha
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Posts: n/a
 
      10th Aug 2009
Adam,

We have not found a solution for this and it is now happening for all of our
Office 2007 users.
--
Laura


"AdamV" wrote:

> Laura,
> We have the same setup and the same issue. Have you found an answer?
>
> Adam
>
> "Laura Galusha" wrote:
>
> > We are running Exchange 2003 SP2 and Outlook 2007.
> >
> > Since updating to Outlook 2007 SP2, several clients have started
> > experiencing a problem with the list of items displayed in the Inbox listing
> > after performing a delete.
> >
> > What happens is that one or several items are deleted by highlighting the
> > items in the inbox listing and then hitting/clicking delete. The items
> > remain listed in the inbox. If I re-sort the listing by clicking on a column
> > heading, i.e. subject, the items disappear from the listing. I have also
> > confirmed that the mail is being deleted by bringing up the mailbox in OWA or
> > Outlook 2003. This does not happen all the time. Any ideas?
> >
> > --
> > Thanks,
> > Laura

 
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