Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express on
old XP Home PC. Now when I delete an email it disappears - doesn't go to the
Deleted Items folder.
How do I get it to go to the Deleted Items folder?

Keith

My mistake! Windows 7 is using Outlook, not Outlook Express.

I couldn't find anything in Tools, Options nor via Help.

"Don Schmidt" <Don (E-Mail Removed)red_1987> wrote in message
news:(E-Mail Removed)...
>I use Outlook Express 6 so your version may be different...
>
> Take a look in Tools, Options, Maintenance tab and see if Deleted Messages
> are deleted; is so, try unchecking.
>
>
> --
> Don
> Vancouver, USA
>
>
> "Keith" <(E-Mail Removed)> wrote in message
> news:4ccc075f$0$2529$(E-Mail Removed)...
>> Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express
>> on old XP Home PC. Now when I delete an email it disappears - doesn't go
>> to the Deleted Items folder.
>> How do I get it to go to the Deleted Items folder?
>>
>> Keith
>>
>
>

Keith wrote:

> Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express on
> old XP Home PC. Now when I delete an email it disappears - doesn't go to the
> Deleted Items folder.
> How do I get it to go to the Deleted Items folder?
>
> Keith

Haven't a clue WHICH version of Outlook that you use since you didn't
mention it.

Are we to guess HOW you are deleting the messages? If you permanently
delete an item then it will never be shown again anywhere in Outlook.
There are 2 ways to permanently delete an item:

- Use Shift+Del to permanently delete an item.
(Del key *moves* items into the Deleted Items folder so they have not
been deleted. Shift+Del really deletes them).
- Delete the item from the Deleted Items folder.

You also don't mention WHERE you are deleting the items. Are you
actually in the Inbox folder or are you deleting an item from a search
folder? Could be the search is including the Deleted Items folder so
the item tracks to there (so it shows in the search folder) so when you
delete then you are deleting from the Deleted Items folder thus doing a
permanent delete.

In OL2003, under Tools -> Options -> Other -> Advanced Options, do you
have the option *enabled* to warn when you are trying to permanently
delete an item?

Do you have AutoArchive enabled (both as the global "on" option and also
enabled as a property on the folders, like on the Deleted Items folder)?

"VanguardLH" <(E-Mail Removed)> wrote in message
news:iahr6u$6fc$(E-Mail Removed)...
> Keith wrote:
>
>> Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express
>> on
>> old XP Home PC. Now when I delete an email it disappears - doesn't go to
>> the
>> Deleted Items folder.
>> How do I get it to go to the Deleted Items folder?
>>
>> Keith
>
> Haven't a clue WHICH version of Outlook that you use since you didn't
> mention it.

2007
>
> Are we to guess HOW you are deleting the messages? If you permanently
> delete an item then it will never be shown again anywhere in Outlook.
> There are 2 ways to permanently delete an item:
>
> - Use Shift+Del to permanently delete an item.
> (Del key *moves* items into the Deleted Items folder so they have not
> been deleted. Shift+Del really deletes them).
> - Delete the item from the Deleted Items folder.

By clicking "X" (Delete), on the tool bar of opened item within the Inbox.

> You also don't mention WHERE you are deleting the items. Are you
> actually in the Inbox folder or are you deleting an item from a search
> folder? Could be the search is including the Deleted Items folder so
> the item tracks to there (so it shows in the search folder) so when you
> delete then you are deleting from the Deleted Items folder thus doing a
> permanent delete.

From opened item within the Inbox. Search function/folder not used.

> In OL2003, under Tools -> Options -> Other -> Advanced Options, do you
> have the option *enabled* to warn when you are trying to permanently
> delete an item?

Yes.

> Do you have AutoArchive enabled (both as the global "on" option and also
> enabled as a property on the folders, like on the Deleted Items folder)?

No.

Keith wrote:

> "VanguardLH" <(E-Mail Removed)> wrote in message
> news:iahr6u$6fc$(E-Mail Removed)...
>> Keith wrote:
>>
>>> Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express
>>> on
>>> old XP Home PC. Now when I delete an email it disappears - doesn't go to
>>> the
>>> Deleted Items folder.
>>> How do I get it to go to the Deleted Items folder?
>>>
>>> Keith
>>
>> Haven't a clue WHICH version of Outlook that you use since you didn't
>> mention it.
>
> 2007
>>
>> Are we to guess HOW you are deleting the messages? If you permanently
>> delete an item then it will never be shown again anywhere in Outlook.
>> There are 2 ways to permanently delete an item:
>>
>> - Use Shift+Del to permanently delete an item.
>> (Del key *moves* items into the Deleted Items folder so they have not
>> been deleted. Shift+Del really deletes them).
>> - Delete the item from the Deleted Items folder.
>
> By clicking "X" (Delete), on the tool bar of opened item within the Inbox.
>
>> You also don't mention WHERE you are deleting the items. Are you
>> actually in the Inbox folder or are you deleting an item from a search
>> folder? Could be the search is including the Deleted Items folder so
>> the item tracks to there (so it shows in the search folder) so when you
>> delete then you are deleting from the Deleted Items folder thus doing a
>> permanent delete.
>
> From opened item within the Inbox. Search function/folder not used.
>
>> In OL2003, under Tools -> Options -> Other -> Advanced Options, do you
>> have the option *enabled* to warn when you are trying to permanently
>> delete an item?
>
> Yes.
>
>> Do you have AutoArchive enabled (both as the global "on" option and also
>> enabled as a property on the folders, like on the Deleted Items folder)?
>
> No.

What security software to you employ? Some integrate with e-mail
clients to alter their behavior.

What *view* are you using on the Deleted Items folder? Is it a
customized view? If so, have you tried using a standard (included) view
or resetting the customized view?

"VanguardLH" <(E-Mail Removed)> wrote in message
news:iak937$st9$(E-Mail Removed)...
> Keith wrote:
>
>> "VanguardLH" <(E-Mail Removed)> wrote in message
>> news:iahr6u$6fc$(E-Mail Removed)...
>>> Keith wrote:
>>>
>>>> Got a new, Windows 7 Home, PC. Dealer imported all from Outlook Express
>>>> on
>>>> old XP Home PC. Now when I delete an email it disappears - doesn't go
>>>> to
>>>> the
>>>> Deleted Items folder.
>>>> How do I get it to go to the Deleted Items folder?
>>>>
>>>> Keith
>>>
>>> Haven't a clue WHICH version of Outlook that you use since you didn't
>>> mention it.
>>
>> 2007
>>>
>>> Are we to guess HOW you are deleting the messages? If you permanently
>>> delete an item then it will never be shown again anywhere in Outlook.
>>> There are 2 ways to permanently delete an item:
>>>
>>> - Use Shift+Del to permanently delete an item.
>>> (Del key *moves* items into the Deleted Items folder so they have not
>>> been deleted. Shift+Del really deletes them).
>>> - Delete the item from the Deleted Items folder.
>>
>> By clicking "X" (Delete), on the tool bar of opened item within the
>> Inbox.
>>
>>> You also don't mention WHERE you are deleting the items. Are you
>>> actually in the Inbox folder or are you deleting an item from a search
>>> folder? Could be the search is including the Deleted Items folder so
>>> the item tracks to there (so it shows in the search folder) so when you
>>> delete then you are deleting from the Deleted Items folder thus doing a
>>> permanent delete.
>>
>> From opened item within the Inbox. Search function/folder not used.
>>
>>> In OL2003, under Tools -> Options -> Other -> Advanced Options, do you
>>> have the option *enabled* to warn when you are trying to permanently
>>> delete an item?
>>
>> Yes.
>>
>>> Do you have AutoArchive enabled (both as the global "on" option and also
>>> enabled as a property on the folders, like on the Deleted Items folder)?
>>
>> No.
>
> What security software to you employ? Some integrate with e-mail
> clients to alter their behavior.

MS Security Essentials.

> What *view* are you using on the Deleted Items folder? Is it a
> customized view? If so, have you tried using a standard (included) view
> or resetting the customized view?

Standard view.

Keith wrote:

> VanguardLH wrote ...
>
>> What *view* are you using on the Deleted Items folder? Is it a
>> customized view? If so, have you tried using a standard (included) view
>> or resetting the customized view?
>
> Standard view.

For Outlook 2007, I don't see a "Standard" item listed in the View ->
Current View menu, as shown at:

http://w4tts.com/Outlook2007NewMessa...lsnotBold.aspx

When I said a "standard" view, I meant one of those (with non-customized
settings) that are included in the install of Outlook, not one that you
have customized or a new view created from user-specified criteria.

"VanguardLH" <(E-Mail Removed)> wrote in message
news:iala2o$cok$(E-Mail Removed)...
> Keith wrote:
>
>> VanguardLH wrote ...
>>
>>> What *view* are you using on the Deleted Items folder? Is it a
>>> customized view? If so, have you tried using a standard (included) view
>>> or resetting the customized view?
>>
>> Standard view.
>
> For Outlook 2007, I don't see a "Standard" item listed in the View ->
> Current View menu, as shown at:
>
> http://w4tts.com/Outlook2007NewMessa...lsnotBold.aspx
>
> When I said a "standard" view, I meant one of those (with non-customized
> settings) that are included in the install of Outlook, not one that you
> have customized or a new view created from user-specified criteria.

When I replied "Standard" I should have said "Not customised" (Not
customized in American English), not user-created; just as standard install.

Keith wrote:

> "VanguardLH" <(E-Mail Removed)> wrote in message
> news:iala2o$cok$(E-Mail Removed)...
>> Keith wrote:
>>
>>> VanguardLH wrote ...
>>>
>>>> What *view* are you using on the Deleted Items folder? Is it a
>>>> customized view? If so, have you tried using a standard (included) view
>>>> or resetting the customized view?
>>>
>>> Standard view.
>>
>> For Outlook 2007, I don't see a "Standard" item listed in the View ->
>> Current View menu, as shown at:
>>
>> http://w4tts.com/Outlook2007NewMessa...lsnotBold.aspx
>>
>> When I said a "standard" view, I meant one of those (with non-customized
>> settings) that are included in the install of Outlook, not one that you
>> have customized or a new view created from user-specified criteria.
>
> When I replied "Standard" I should have said "Not customised" (Not
> customized in American English), not user-created; just as standard install.

So it's a secret for WHICH standard view is used on the Deleted Items
folder? For example, if you select the Unread Messages view then you
won't see any messages that have been read. If all messages moved into
the Deleted Items folder have been read and you use the Unread Messages
view on that folder then it will appear empty. Do you see anything
appear in the Deleted Items folder if you select the Messages view for
it?

"VanguardLH" <(E-Mail Removed)> wrote in message
news:iamknh$8ln$(E-Mail Removed)...
> Keith wrote:
>
>> "VanguardLH" <(E-Mail Removed)> wrote in message
>> news:iala2o$cok$(E-Mail Removed)...
>>> Keith wrote:
>>>
>>>> VanguardLH wrote ...
>>>>
>>>>> What *view* are you using on the Deleted Items folder? Is it a
>>>>> customized view? If so, have you tried using a standard (included)
>>>>> view
>>>>> or resetting the customized view?
>>>>
>>>> Standard view.
>>>
>>> For Outlook 2007, I don't see a "Standard" item listed in the View ->
>>> Current View menu, as shown at:
>>>
>>> http://w4tts.com/Outlook2007NewMessa...lsnotBold.aspx
>>>
>>> When I said a "standard" view, I meant one of those (with non-customized
>>> settings) that are included in the install of Outlook, not one that you
>>> have customized or a new view created from user-specified criteria.
>>
>> When I replied "Standard" I should have said "Not customised" (Not
>> customized in American English), not user-created; just as standard
>> install.
>
> So it's a secret for WHICH standard view is used on the Deleted Items
> folder? For example, if you select the Unread Messages view then you
> won't see any messages that have been read. If all messages moved into
> the Deleted Items folder have been read and you use the Unread Messages
> view on that folder then it will appear empty. Do you see anything
> appear in the Deleted Items folder if you select the Messages view for
> it?

Checked with user (back from vacation): Outlook 2003 (11.8325.8324) SP3 and,
under "Current View", only "Messages" is ticked.