I have a user that once he deletes an item it will store in his deleted items
folder for 6 days and then it automatically deletes. He is the only user I
know that is having this problem on the exchange server. I have made sure
his archive doesn't delete items after he archives. Any help would be
wonderful. Thanks.

"Thisnme" <(E-Mail Removed)> wrote in message
news:4F2C11FD-F417-494D-A9D9-(E-Mail Removed)...

>I have a user that once he deletes an item it will store in his deleted
>items
> folder for 6 days and then it automatically deletes. He is the only user
> I
> know that is having this problem on the exchange server. I have made sure
> his archive doesn't delete items after he archives.

Have you checked the Deleted Items archive settings? Right-click Deleted
Items and choose Properties. Select the AutoArchive tab and look.

Is he using the "Last Seven Days" view in the Deleted Items folder, perhaps?
--
Brian Tillman [MVP-Outlook]

Sorry to be so late in getting back on this. Life as an IT. He does not
have "View Last Seven Days" check so he should be seeing them all. I
currently have it set up to archive every 5 days so nothing deletes out
before the 7 days are up. I am thinking there is a setting somewhere that
deletes items out after a specific time but I can not find it anywhere.
Thanks so far for the help.

"Brian Tillman [MVP - Outlook]" wrote:

> "Thisnme" <(E-Mail Removed)> wrote in message
> news:4F2C11FD-F417-494D-A9D9-(E-Mail Removed)...
>
> >I have a user that once he deletes an item it will store in his deleted
> >items
> > folder for 6 days and then it automatically deletes. He is the only user
> > I
> > know that is having this problem on the exchange server. I have made sure
> > his archive doesn't delete items after he archives.
>
> Have you checked the Deleted Items archive settings? Right-click Deleted
> Items and choose Properties. Select the AutoArchive tab and look.
>
> Is he using the "Last Seven Days" view in the Deleted Items folder, perhaps?
> --
> Brian Tillman [MVP-Outlook]
>
>

"Thisnme" <(E-Mail Removed)> wrote in message
news:90BB6BC2-A65A-4D13-AAB5-(E-Mail Removed)...

> Sorry to be so late in getting back on this. Life as an IT. He does not
> have "View Last Seven Days" check so he should be seeing them all. I
> currently have it set up to archive every 5 days so nothing deletes out
> before the 7 days are up. I am thinking there is a setting somewhere that
> deletes items out after a specific time but I can not find it anywhere.

OK. so what view is he using? Has he tried resetting the view to its
defaults?
--
Brian Tillman [MVP-Outlook]

I just checked his views. Current view is Messages. I also tried resetting
the views as well to see if that fixes the problem. Am I missing a setting
somewhere that he could of changed?

"Brian Tillman [MVP - Outlook]" wrote:

> "Thisnme" <(E-Mail Removed)> wrote in message
> news:90BB6BC2-A65A-4D13-AAB5-(E-Mail Removed)...
>
> > Sorry to be so late in getting back on this. Life as an IT. He does not
> > have "View Last Seven Days" check so he should be seeing them all. I
> > currently have it set up to archive every 5 days so nothing deletes out
> > before the 7 days are up. I am thinking there is a setting somewhere that
> > deletes items out after a specific time but I can not find it anywhere.
>
> OK. so what view is he using? Has he tried resetting the view to its
> defaults?
> --
> Brian Tillman [MVP-Outlook]
>
>

"Thisnme" <(E-Mail Removed)> wrote in message
news:729B9A99-39A8-46C1-B718-(E-Mail Removed)...

>I just checked his views. Current view is Messages. I also tried
>resetting
> the views as well to see if that fixes the problem. Am I missing a
> setting
> somewhere that he could of changed?

Unless it's a view hiding the messages (and Advanced FInd should be able to
find them) or he has some add-in (like sync software) or autoarchive
deleting them, I don't know what else to suggest.
--
Brian Tillman [MVP-Outlook]

We do use a sync software, but it is just the microsoft window's sync
software that comes with xp buisness. i never thought of trying an advanced
find on the deleted e-mail. I will also see what I can do with a seperate PC
with his account to see if I can duplicate his effect.

"Brian Tillman [MVP - Outlook]" wrote:

> "Thisnme" <(E-Mail Removed)> wrote in message
> news:729B9A99-39A8-46C1-B718-(E-Mail Removed)...
>
> >I just checked his views. Current view is Messages. I also tried
> >resetting
> > the views as well to see if that fixes the problem. Am I missing a
> > setting
> > somewhere that he could of changed?
>
> Unless it's a view hiding the messages (and Advanced FInd should be able to
> find them) or he has some add-in (like sync software) or autoarchive
> deleting them, I don't know what else to suggest.
> --
> Brian Tillman [MVP-Outlook]
>
>