I must be missing something obvious.
Outlook 2007 on XP with an IMAP email account.
When I delete messages from my inbox, they show the strikethrough but only
for a while. After about 30-60 seconds, the message disappears from the
inbox completely. Message also disappears completely from the server when I
access via webmail. Current view in Outlook is set to "IMAP Messages". I am
not purging.
What could be causing the "auto permanent delete"?
Annoying as messages that I thought I would still have access to are gone....

Sorry I can't help, but I am having exactly the same problem on multiple
computers, both with Outlook 2007 and Outlook 2003 (I think).
My provider is Godaddy (via imap.secureserver.net). I have a suspicion that
it's related to Godaddy, but I asked via email support and they disavow
knowledge.
By any chance is your provider Godaddy too?



"imapper" wrote:

> I must be missing something obvious.
> Outlook 2007 on XP with an IMAP email account.
> When I delete messages from my inbox, they show the strikethrough but only
> for a while. After about 30-60 seconds, the message disappears from the
> inbox completely. Message also disappears completely from the server when I
> access via webmail. Current view in Outlook is set to "IMAP Messages". I am
> not purging.
> What could be causing the "auto permanent delete"?
> Annoying as messages that I thought I would still have access to are gone....

Nope. Provider is Telus, but I've been thinking that the back end provider
may be the issue also.

"Fred Rat" wrote:

> Sorry I can't help, but I am having exactly the same problem on multiple
> computers, both with Outlook 2007 and Outlook 2003 (I think).
> My provider is Godaddy (via imap.secureserver.net). I have a suspicion that
> it's related to Godaddy, but I asked via email support and they disavow
> knowledge.
> By any chance is your provider Godaddy too?
>
>
>
> "imapper" wrote:
>
> > I must be missing something obvious.
> > Outlook 2007 on XP with an IMAP email account.
> > When I delete messages from my inbox, they show the strikethrough but only
> > for a while. After about 30-60 seconds, the message disappears from the
> > inbox completely. Message also disappears completely from the server when I
> > access via webmail. Current view in Outlook is set to "IMAP Messages". I am
> > not purging.
> > What could be causing the "auto permanent delete"?
> > Annoying as messages that I thought I would still have access to are gone....

I contacted Godaddy again about this and got back the response below.
I'm not sure I believe what they say. Outlook can't be silly enough to purge
messages that are marked for deletion all by it self can it?
Does anyone out there have a setup using outlook with IMAP that does NOT
behave the way that 'imapper' and I are seeing it.
I agree with the support guy that they should show up with the line through
them, but NOT that outlook will automatically PURGE them.

Here's what Godaddy support said:

"Thank you for contacting Online Support. Please be advised that this is how
Outlook works. The line through it is 'marked for deletion', it's a client
side thing within Outlook. It marks the messages then purges them, we
apologize for the confusion caused."


"imapper" wrote:

> Nope. Provider is Telus, but I've been thinking that the back end provider
> may be the issue also.
>
> "Fred Rat" wrote:
>
> > Sorry I can't help, but I am having exactly the same problem on multiple
> > computers, both with Outlook 2007 and Outlook 2003 (I think).
> > My provider is Godaddy (via imap.secureserver.net). I have a suspicion that
> > it's related to Godaddy, but I asked via email support and they disavow
> > knowledge.
> > By any chance is your provider Godaddy too?
> >
> >
> >
> > "imapper" wrote:
> >
> > > I must be missing something obvious.
> > > Outlook 2007 on XP with an IMAP email account.
> > > When I delete messages from my inbox, they show the strikethrough but only
> > > for a while. After about 30-60 seconds, the message disappears from the
> > > inbox completely. Message also disappears completely from the server when I
> > > access via webmail. Current view in Outlook is set to "IMAP Messages". I am
> > > not purging.
> > > What could be causing the "auto permanent delete"?
> > > Annoying as messages that I thought I would still have access to are gone....

"Fred Rat" <(E-Mail Removed)> wrote in message
news:C0613426-DA57-45A4-A864-(E-Mail Removed)...

> I contacted Godaddy again about this and got back the response below.
> I'm not sure I believe what they say. Outlook can't be silly enough to
> purge
> messages that are marked for deletion all by it self can it?
> Does anyone out there have a setup using outlook with IMAP that does NOT
> behave the way that 'imapper' and I are seeing it.
> I agree with the support guy that they should show up with the line
> through
> them, but NOT that outlook will automatically PURGE them.

I thought I remember seeing that Outlook 2007 has the ability (and an an
option to control it) to purge deleted messages from IMAP accounts when you
close it.
--
Brian Tillman [MVP-Outlook]

You are correct. Godaddy does delete your messages after about a minute,
when you mark them as deleted via IMAP.

"Fred Rat" wrote:

>
> I contacted Godaddy again about this and got back the response below.
> I'm not sure I believe what they say. Outlook can't be silly enough to purge
> messages that are marked for deletion all by it self can it?
> Does anyone out there have a setup using outlook with IMAP that does NOT
> behave the way that 'imapper' and I are seeing it.
> I agree with the support guy that they should show up with the line through
> them, but NOT that outlook will automatically PURGE them.
>
> Here's what Godaddy support said:
>
> "Thank you for contacting Online Support. Please be advised that this is how
> Outlook works. The line through it is 'marked for deletion', it's a client
> side thing within Outlook. It marks the messages then purges them, we
> apologize for the confusion caused."
>
>
> "imapper" wrote:
>
> > Nope. Provider is Telus, but I've been thinking that the back end provider
> > may be the issue also.
> >
> > "Fred Rat" wrote:
> >
> > > Sorry I can't help, but I am having exactly the same problem on multiple
> > > computers, both with Outlook 2007 and Outlook 2003 (I think).
> > > My provider is Godaddy (via imap.secureserver.net). I have a suspicion that
> > > it's related to Godaddy, but I asked via email support and they disavow
> > > knowledge.
> > > By any chance is your provider Godaddy too?
> > >
> > >
> > >
> > > "imapper" wrote:
> > >
> > > > I must be missing something obvious.
> > > > Outlook 2007 on XP with an IMAP email account.
> > > > When I delete messages from my inbox, they show the strikethrough but only
> > > > for a while. After about 30-60 seconds, the message disappears from the
> > > > inbox completely. Message also disappears completely from the server when I
> > > > access via webmail. Current view in Outlook is set to "IMAP Messages". I am
> > > > not purging.
> > > > What could be causing the "auto permanent delete"?
> > > > Annoying as messages that I thought I would still have access to are gone....