Hi everyone

Hope someone can help me please. I have tried sending an email (size 20MB)
and it's stuck in my Outbox. I have tried deleting the message 'online' and
'offline', but it just won't remove the message. It keeps trying to send the
message and it's also delaying me sending out other messages.

Has anyone got an answer to this problem!

Cheers
Glenda

Snugs wrote:

> Hi everyone
>
> Hope someone can help me please. I have tried sending an email (size 20MB)
> and it's stuck in my Outbox. I have tried deleting the message 'online' and
> 'offline', but it just won't remove the message. It keeps trying to send the
> message and it's also delaying me sending out other messages.
>
> Has anyone got an answer to this problem!
>
> Cheers
> Glenda

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.