I apparently have a Win32 Trojan-Gen malware in severa; Outlook emails. I am
running Outlook 2003. Tech support at Avast, my virus program, has asked me
to remove a series of emails that have been identified with this item. I
have been able to explode the warning log that shows where these files are
located. They are in Cocument and Settings\ ..........Application
Data\Microsoft\Outlook\Outlook.pst. However when I try to open Outlook.pst
a caution window appears the states “you are attempting to open a file of
type ‘Office Data File” (.pst). These files are used by the operation
system…………etc”. I have tried to find a file association but have had no
luck. Outlook is not on my file association lists and I have been unable to
find anything on the Internet that specifically addresses this problem.
Thanks for your help.

LJ Brown

--
LJB

Start Outlook, in folder view, rt click Personal Folders, properties what
does it say for path and name? If it states the name as outlook.pst, simply
navigate to these emails, presumably in your inbox and delete them
Otherwise;
Start Outlook, then File>Open>Data File (or Personal Folders depending on OL
version) browse to and open outlook.pst
You cannot open a pst except with Outlook, deleting the pst from with
Explorer, will delete the entire msg store

"LewB" <(E-Mail Removed)(sparethespam)> wrote in message
news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
>I apparently have a Win32 Trojan-Gen malware in severa; Outlook emails. I
>am
> running Outlook 2003. Tech support at Avast, my virus program, has asked
> me
> to remove a series of emails that have been identified with this item. I
> have been able to explode the warning log that shows where these files are
> located. They are in Cocument and Settings\ ..........Application
> Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> Outlook.pst
> a caution window appears the states "you are attempting to open a file of
> type 'Office Data File" (.pst). These files are used by the operation
> system....etc". I have tried to find a file association but have had no
> luck. Outlook is not on my file association lists and I have been unable
> to
> find anything on the Internet that specifically addresses this problem.
> Thanks for your help.
>
> LJ Brown
>
> --
> LJB

Thanks,
The path and name is again ends with outlook.pst, and when I navigate to
this area in Windows Explorer I run into the same caution window. I can’t
go any further than this point and Windows asks for a file extension to open
with and I can’t find one in the folder option list or elsewhere. The
location of the presumed malware in the Avast scan folder is a number of
files or folders beyond outlook.pst. before the actual file at fault is
listed at the end. When I type in the name of the faulty file in the find
box of outlook no data is returned. Previously two emails related to the
name did come up and were deleted but the virus scan continues to show the
problem in the same and I cannot get beyond the outlook.pst level as
mentioned.

LJ Brown

--
LJB


"DL" wrote:

> Start Outlook, in folder view, rt click Personal Folders, properties what
> does it say for path and name? If it states the name as outlook.pst, simply
> navigate to these emails, presumably in your inbox and delete them
> Otherwise;
> Start Outlook, then File>Open>Data File (or Personal Folders depending on OL
> version) browse to and open outlook.pst
> You cannot open a pst except with Outlook, deleting the pst from with
> Explorer, will delete the entire msg store
>
> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook emails. I
> >am
> > running Outlook 2003. Tech support at Avast, my virus program, has asked
> > me
> > to remove a series of emails that have been identified with this item. I
> > have been able to explode the warning log that shows where these files are
> > located. They are in Cocument and Settings\ ..........Application
> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> > Outlook.pst
> > a caution window appears the states "you are attempting to open a file of
> > type 'Office Data File" (.pst). These files are used by the operation
> > system....etc". I have tried to find a file association but have had no
> > luck. Outlook is not on my file association lists and I have been unable
> > to
> > find anything on the Internet that specifically addresses this problem.
> > Thanks for your help.
> >
> > LJ Brown
> >
> > --
> > LJB
>
>
>

You can't open a pst from windows explorer. You shouldn't scan pst files
either - it can corrupt it. The malware shouldn't be a problem unless you
try to open it (which you won't do because you didn't request that file from
that person) - Avast should block it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"LewB" <(E-Mail Removed)(sparethespam)> wrote in message
news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
> Thanks,
> The path and name is again ends with outlook.pst, and when I navigate to
> this area in Windows Explorer I run into the same caution window. I can’t
> go any further than this point and Windows asks for a file extension to
> open
> with and I can’t find one in the folder option list or elsewhere. The
> location of the presumed malware in the Avast scan folder is a number of
> files or folders beyond outlook.pst. before the actual file at fault is
> listed at the end. When I type in the name of the faulty file in the find
> box of outlook no data is returned. Previously two emails related to the
> name did come up and were deleted but the virus scan continues to show the
> problem in the same and I cannot get beyond the outlook.pst level as
> mentioned.
>
> LJ Brown
>
> --
> LJB
>
>
> "DL" wrote:
>
>> Start Outlook, in folder view, rt click Personal Folders, properties what
>> does it say for path and name? If it states the name as outlook.pst,
>> simply
>> navigate to these emails, presumably in your inbox and delete them
>> Otherwise;
>> Start Outlook, then File>Open>Data File (or Personal Folders depending on
>> OL
>> version) browse to and open outlook.pst
>> You cannot open a pst except with Outlook, deleting the pst from with
>> Explorer, will delete the entire msg store
>>
>> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
>> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook emails.
>> >I
>> >am
>> > running Outlook 2003. Tech support at Avast, my virus program, has
>> > asked
>> > me
>> > to remove a series of emails that have been identified with this item.
>> > I
>> > have been able to explode the warning log that shows where these files
>> > are
>> > located. They are in Cocument and Settings\ ..........Application
>> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
>> > Outlook.pst
>> > a caution window appears the states "you are attempting to open a file
>> > of
>> > type 'Office Data File" (.pst). These files are used by the operation
>> > system....etc". I have tried to find a file association but have had
>> > no
>> > luck. Outlook is not on my file association lists and I have been
>> > unable
>> > to
>> > find anything on the Internet that specifically addresses this problem.
>> > Thanks for your help.
>> >
>> > LJ Brown
>> >
>> > --
>> > LJB
>>
>>
>>

I think the "bad file" did come from a friend who sent me the program,
Panorama Factory, for merging photos. I ran the program but subsequently
deleted it when these messages about Win32Trojan-Gen started to appear on the
Avast scans that I run occasionally. Of interest is a scan I ran with the
Free McAfee scan and this malware did not show at all. I don't really notice
any abnormal behavior on my computer and perhaps I should simply disregard
the Avast scan findings?
LJB


"Diane Poremsky [MVP]" wrote:

> You can't open a pst from windows explorer. You shouldn't scan pst files
> either - it can corrupt it. The malware shouldn't be a problem unless you
> try to open it (which you won't do because you didn't request that file from
> that person) - Avast should block it.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
> > Thanks,
> > The path and name is again ends with outlook.pst, and when I navigate to
> > this area in Windows Explorer I run into the same caution window. I can’t
> > go any further than this point and Windows asks for a file extension to
> > open
> > with and I can’t find one in the folder option list or elsewhere. The
> > location of the presumed malware in the Avast scan folder is a number of
> > files or folders beyond outlook.pst. before the actual file at fault is
> > listed at the end. When I type in the name of the faulty file in the find
> > box of outlook no data is returned. Previously two emails related to the
> > name did come up and were deleted but the virus scan continues to show the
> > problem in the same and I cannot get beyond the outlook.pst level as
> > mentioned.
> >
> > LJ Brown
> >
> > --
> > LJB
> >
> >
> > "DL" wrote:
> >
> >> Start Outlook, in folder view, rt click Personal Folders, properties what
> >> does it say for path and name? If it states the name as outlook.pst,
> >> simply
> >> navigate to these emails, presumably in your inbox and delete them
> >> Otherwise;
> >> Start Outlook, then File>Open>Data File (or Personal Folders depending on
> >> OL
> >> version) browse to and open outlook.pst
> >> You cannot open a pst except with Outlook, deleting the pst from with
> >> Explorer, will delete the entire msg store
> >>
> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook emails.
> >> >I
> >> >am
> >> > running Outlook 2003. Tech support at Avast, my virus program, has
> >> > asked
> >> > me
> >> > to remove a series of emails that have been identified with this item.
> >> > I
> >> > have been able to explode the warning log that shows where these files
> >> > are
> >> > located. They are in Cocument and Settings\ ..........Application
> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> >> > Outlook.pst
> >> > a caution window appears the states "you are attempting to open a file
> >> > of
> >> > type 'Office Data File" (.pst). These files are used by the operation
> >> > system....etc". I have tried to find a file association but have had
> >> > no
> >> > luck. Outlook is not on my file association lists and I have been
> >> > unable
> >> > to
> >> > find anything on the Internet that specifically addresses this problem.
> >> > Thanks for your help.
> >> >
> >> > LJ Brown
> >> >
> >> > --
> >> > LJB
> >>
> >>
> >>
>

Within Outlook locate the apparently bad emails, presumably in your Inbox,
and delete them

"LewB" <(E-Mail Removed)(sparethespam)> wrote in message
news:F52EF52C-F069-49B6-8809-(E-Mail Removed)...
>I think the "bad file" did come from a friend who sent me the program,
> Panorama Factory, for merging photos. I ran the program but subsequently
> deleted it when these messages about Win32Trojan-Gen started to appear on
> the
> Avast scans that I run occasionally. Of interest is a scan I ran with the
> Free McAfee scan and this malware did not show at all. I don't really
> notice
> any abnormal behavior on my computer and perhaps I should simply disregard
> the Avast scan findings?
> LJB
>
>
> "Diane Poremsky [MVP]" wrote:
>
>> You can't open a pst from windows explorer. You shouldn't scan pst files
>> either - it can corrupt it. The malware shouldn't be a problem unless
>> you
>> try to open it (which you won't do because you didn't request that file
>> from
>> that person) - Avast should block it.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
>> > Thanks,
>> > The path and name is again ends with outlook.pst, and when I navigate
>> > to
>> > this area in Windows Explorer I run into the same caution window. I
>> > can't
>> > go any further than this point and Windows asks for a file extension to
>> > open
>> > with and I can't find one in the folder option list or elsewhere. The
>> > location of the presumed malware in the Avast scan folder is a number
>> > of
>> > files or folders beyond outlook.pst. before the actual file at fault is
>> > listed at the end. When I type in the name of the faulty file in the
>> > find
>> > box of outlook no data is returned. Previously two emails related to
>> > the
>> > name did come up and were deleted but the virus scan continues to show
>> > the
>> > problem in the same and I cannot get beyond the outlook.pst level as
>> > mentioned.
>> >
>> > LJ Brown
>> >
>> > --
>> > LJB
>> >
>> >
>> > "DL" wrote:
>> >
>> >> Start Outlook, in folder view, rt click Personal Folders, properties
>> >> what
>> >> does it say for path and name? If it states the name as outlook.pst,
>> >> simply
>> >> navigate to these emails, presumably in your inbox and delete them
>> >> Otherwise;
>> >> Start Outlook, then File>Open>Data File (or Personal Folders depending
>> >> on
>> >> OL
>> >> version) browse to and open outlook.pst
>> >> You cannot open a pst except with Outlook, deleting the pst from with
>> >> Explorer, will delete the entire msg store
>> >>
>> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
>> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook
>> >> >emails.
>> >> >I
>> >> >am
>> >> > running Outlook 2003. Tech support at Avast, my virus program, has
>> >> > asked
>> >> > me
>> >> > to remove a series of emails that have been identified with this
>> >> > item.
>> >> > I
>> >> > have been able to explode the warning log that shows where these
>> >> > files
>> >> > are
>> >> > located. They are in Cocument and Settings\ ..........Application
>> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
>> >> > Outlook.pst
>> >> > a caution window appears the states "you are attempting to open a
>> >> > file
>> >> > of
>> >> > type 'Office Data File" (.pst). These files are used by the
>> >> > operation
>> >> > system....etc". I have tried to find a file association but have
>> >> > had
>> >> > no
>> >> > luck. Outlook is not on my file association lists and I have been
>> >> > unable
>> >> > to
>> >> > find anything on the Internet that specifically addresses this
>> >> > problem.
>> >> > Thanks for your help.
>> >> >
>> >> > LJ Brown
>> >> >
>> >> > --
>> >> > LJB
>> >>
>> >>
>> >>
>>

I did a detailed "find" search on all of the Outlook files/folders and found
two items that would relate to this Factory Panorama "infected" (by Avast
anyway) file(s) and deleted them. However on running the Avast scan, once
more the same abnormalities are listed.....but not on the McAfee scan. I
don't know if it is critical to get them out so the Avast scan no longer
lists them.....or simply forget about the findings?? Thanks for you input
--
LJ Brown


"DL" wrote:

> Within Outlook locate the apparently bad emails, presumably in your Inbox,
> and delete them
>
> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> news:F52EF52C-F069-49B6-8809-(E-Mail Removed)...
> >I think the "bad file" did come from a friend who sent me the program,
> > Panorama Factory, for merging photos. I ran the program but subsequently
> > deleted it when these messages about Win32Trojan-Gen started to appear on
> > the
> > Avast scans that I run occasionally. Of interest is a scan I ran with the
> > Free McAfee scan and this malware did not show at all. I don't really
> > notice
> > any abnormal behavior on my computer and perhaps I should simply disregard
> > the Avast scan findings?
> > LJB
> >
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> You can't open a pst from windows explorer. You shouldn't scan pst files
> >> either - it can corrupt it. The malware shouldn't be a problem unless
> >> you
> >> try to open it (which you won't do because you didn't request that file
> >> from
> >> that person) - Avast should block it.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
> >> > Thanks,
> >> > The path and name is again ends with outlook.pst, and when I navigate
> >> > to
> >> > this area in Windows Explorer I run into the same caution window. I
> >> > can't
> >> > go any further than this point and Windows asks for a file extension to
> >> > open
> >> > with and I can't find one in the folder option list or elsewhere. The
> >> > location of the presumed malware in the Avast scan folder is a number
> >> > of
> >> > files or folders beyond outlook.pst. before the actual file at fault is
> >> > listed at the end. When I type in the name of the faulty file in the
> >> > find
> >> > box of outlook no data is returned. Previously two emails related to
> >> > the
> >> > name did come up and were deleted but the virus scan continues to show
> >> > the
> >> > problem in the same and I cannot get beyond the outlook.pst level as
> >> > mentioned.
> >> >
> >> > LJ Brown
> >> >
> >> > --
> >> > LJB
> >> >
> >> >
> >> > "DL" wrote:
> >> >
> >> >> Start Outlook, in folder view, rt click Personal Folders, properties
> >> >> what
> >> >> does it say for path and name? If it states the name as outlook.pst,
> >> >> simply
> >> >> navigate to these emails, presumably in your inbox and delete them
> >> >> Otherwise;
> >> >> Start Outlook, then File>Open>Data File (or Personal Folders depending
> >> >> on
> >> >> OL
> >> >> version) browse to and open outlook.pst
> >> >> You cannot open a pst except with Outlook, deleting the pst from with
> >> >> Explorer, will delete the entire msg store
> >> >>
> >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
> >> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook
> >> >> >emails.
> >> >> >I
> >> >> >am
> >> >> > running Outlook 2003. Tech support at Avast, my virus program, has
> >> >> > asked
> >> >> > me
> >> >> > to remove a series of emails that have been identified with this
> >> >> > item.
> >> >> > I
> >> >> > have been able to explode the warning log that shows where these
> >> >> > files
> >> >> > are
> >> >> > located. They are in Cocument and Settings\ ..........Application
> >> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> >> >> > Outlook.pst
> >> >> > a caution window appears the states "you are attempting to open a
> >> >> > file
> >> >> > of
> >> >> > type 'Office Data File" (.pst). These files are used by the
> >> >> > operation
> >> >> > system....etc". I have tried to find a file association but have
> >> >> > had
> >> >> > no
> >> >> > luck. Outlook is not on my file association lists and I have been
> >> >> > unable
> >> >> > to
> >> >> > find anything on the Internet that specifically addresses this
> >> >> > problem.
> >> >> > Thanks for your help.
> >> >> >
> >> >> > LJ Brown
> >> >> >
> >> >> > --
> >> >> > LJB
> >> >>
> >> >>
> >> >>
> >>
>
>
>

You did 'permanently delete' and not simply send them to the deleted box?

"LewB" <(E-Mail Removed)(sparethespam)> wrote in message
news:2CCFE012-27C7-46D4-AD6D-(E-Mail Removed)...
>I did a detailed "find" search on all of the Outlook files/folders and
>found
> two items that would relate to this Factory Panorama "infected" (by Avast
> anyway) file(s) and deleted them. However on running the Avast scan, once
> more the same abnormalities are listed.....but not on the McAfee scan. I
> don't know if it is critical to get them out so the Avast scan no longer
> lists them.....or simply forget about the findings?? Thanks for you
> input
> --
> LJ Brown
>
>
> "DL" wrote:
>
>> Within Outlook locate the apparently bad emails, presumably in your
>> Inbox,
>> and delete them
>>
>> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> news:F52EF52C-F069-49B6-8809-(E-Mail Removed)...
>> >I think the "bad file" did come from a friend who sent me the program,
>> > Panorama Factory, for merging photos. I ran the program but
>> > subsequently
>> > deleted it when these messages about Win32Trojan-Gen started to appear
>> > on
>> > the
>> > Avast scans that I run occasionally. Of interest is a scan I ran with
>> > the
>> > Free McAfee scan and this malware did not show at all. I don't really
>> > notice
>> > any abnormal behavior on my computer and perhaps I should simply
>> > disregard
>> > the Avast scan findings?
>> > LJB
>> >
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> You can't open a pst from windows explorer. You shouldn't scan pst
>> >> files
>> >> either - it can corrupt it. The malware shouldn't be a problem unless
>> >> you
>> >> try to open it (which you won't do because you didn't request that
>> >> file
>> >> from
>> >> that person) - Avast should block it.
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> Outlook Tips by email:
>> >> mailto:dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> You can access this newsgroup by visiting
>> >> http://www.microsoft.com/office/comm...s/default.mspx or point
>> >> your
>> >> newsreader to msnews.microsoft.com.
>> >>
>> >>
>> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> >> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
>> >> > Thanks,
>> >> > The path and name is again ends with outlook.pst, and when I
>> >> > navigate
>> >> > to
>> >> > this area in Windows Explorer I run into the same caution window.
>> >> > I
>> >> > can't
>> >> > go any further than this point and Windows asks for a file extension
>> >> > to
>> >> > open
>> >> > with and I can't find one in the folder option list or elsewhere.
>> >> > The
>> >> > location of the presumed malware in the Avast scan folder is a
>> >> > number
>> >> > of
>> >> > files or folders beyond outlook.pst. before the actual file at fault
>> >> > is
>> >> > listed at the end. When I type in the name of the faulty file in
>> >> > the
>> >> > find
>> >> > box of outlook no data is returned. Previously two emails related
>> >> > to
>> >> > the
>> >> > name did come up and were deleted but the virus scan continues to
>> >> > show
>> >> > the
>> >> > problem in the same and I cannot get beyond the outlook.pst level as
>> >> > mentioned.
>> >> >
>> >> > LJ Brown
>> >> >
>> >> > --
>> >> > LJB
>> >> >
>> >> >
>> >> > "DL" wrote:
>> >> >
>> >> >> Start Outlook, in folder view, rt click Personal Folders,
>> >> >> properties
>> >> >> what
>> >> >> does it say for path and name? If it states the name as
>> >> >> outlook.pst,
>> >> >> simply
>> >> >> navigate to these emails, presumably in your inbox and delete them
>> >> >> Otherwise;
>> >> >> Start Outlook, then File>Open>Data File (or Personal Folders
>> >> >> depending
>> >> >> on
>> >> >> OL
>> >> >> version) browse to and open outlook.pst
>> >> >> You cannot open a pst except with Outlook, deleting the pst from
>> >> >> with
>> >> >> Explorer, will delete the entire msg store
>> >> >>
>> >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
>> >> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
>> >> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook
>> >> >> >emails.
>> >> >> >I
>> >> >> >am
>> >> >> > running Outlook 2003. Tech support at Avast, my virus program,
>> >> >> > has
>> >> >> > asked
>> >> >> > me
>> >> >> > to remove a series of emails that have been identified with this
>> >> >> > item.
>> >> >> > I
>> >> >> > have been able to explode the warning log that shows where these
>> >> >> > files
>> >> >> > are
>> >> >> > located. They are in Cocument and Settings\
>> >> >> > ..........Application
>> >> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
>> >> >> > Outlook.pst
>> >> >> > a caution window appears the states "you are attempting to open a
>> >> >> > file
>> >> >> > of
>> >> >> > type 'Office Data File" (.pst). These files are used by the
>> >> >> > operation
>> >> >> > system....etc". I have tried to find a file association but have
>> >> >> > had
>> >> >> > no
>> >> >> > luck. Outlook is not on my file association lists and I have
>> >> >> > been
>> >> >> > unable
>> >> >> > to
>> >> >> > find anything on the Internet that specifically addresses this
>> >> >> > problem.
>> >> >> > Thanks for your help.
>> >> >> >
>> >> >> > LJ Brown
>> >> >> >
>> >> >> > --
>> >> >> > LJB
>> >> >>
>> >> >>
>> >> >>
>> >>
>>
>>
>>

Yes, permanently deleted.
--
LJB


"DL" wrote:

> You did 'permanently delete' and not simply send them to the deleted box?
>
> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> news:2CCFE012-27C7-46D4-AD6D-(E-Mail Removed)...
> >I did a detailed "find" search on all of the Outlook files/folders and
> >found
> > two items that would relate to this Factory Panorama "infected" (by Avast
> > anyway) file(s) and deleted them. However on running the Avast scan, once
> > more the same abnormalities are listed.....but not on the McAfee scan. I
> > don't know if it is critical to get them out so the Avast scan no longer
> > lists them.....or simply forget about the findings?? Thanks for you
> > input
> > --
> > LJ Brown
> >
> >
> > "DL" wrote:
> >
> >> Within Outlook locate the apparently bad emails, presumably in your
> >> Inbox,
> >> and delete them
> >>
> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> news:F52EF52C-F069-49B6-8809-(E-Mail Removed)...
> >> >I think the "bad file" did come from a friend who sent me the program,
> >> > Panorama Factory, for merging photos. I ran the program but
> >> > subsequently
> >> > deleted it when these messages about Win32Trojan-Gen started to appear
> >> > on
> >> > the
> >> > Avast scans that I run occasionally. Of interest is a scan I ran with
> >> > the
> >> > Free McAfee scan and this malware did not show at all. I don't really
> >> > notice
> >> > any abnormal behavior on my computer and perhaps I should simply
> >> > disregard
> >> > the Avast scan findings?
> >> > LJB
> >> >
> >> >
> >> > "Diane Poremsky [MVP]" wrote:
> >> >
> >> >> You can't open a pst from windows explorer. You shouldn't scan pst
> >> >> files
> >> >> either - it can corrupt it. The malware shouldn't be a problem unless
> >> >> you
> >> >> try to open it (which you won't do because you didn't request that
> >> >> file
> >> >> from
> >> >> that person) - Avast should block it.
> >> >>
> >> >> --
> >> >> Diane Poremsky [MVP - Outlook]
> >> >> Outlook Tips: http://www.outlook-tips.net/
> >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >>
> >> >> Outlook Tips by email:
> >> >> mailto:dailytips-subscribe-(E-Mail Removed)
> >> >>
> >> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >>
> >> >> You can access this newsgroup by visiting
> >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> >> your
> >> >> newsreader to msnews.microsoft.com.
> >> >>
> >> >>
> >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> >> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
> >> >> > Thanks,
> >> >> > The path and name is again ends with outlook.pst, and when I
> >> >> > navigate
> >> >> > to
> >> >> > this area in Windows Explorer I run into the same caution window.
> >> >> > I
> >> >> > can't
> >> >> > go any further than this point and Windows asks for a file extension
> >> >> > to
> >> >> > open
> >> >> > with and I can't find one in the folder option list or elsewhere.
> >> >> > The
> >> >> > location of the presumed malware in the Avast scan folder is a
> >> >> > number
> >> >> > of
> >> >> > files or folders beyond outlook.pst. before the actual file at fault
> >> >> > is
> >> >> > listed at the end. When I type in the name of the faulty file in
> >> >> > the
> >> >> > find
> >> >> > box of outlook no data is returned. Previously two emails related
> >> >> > to
> >> >> > the
> >> >> > name did come up and were deleted but the virus scan continues to
> >> >> > show
> >> >> > the
> >> >> > problem in the same and I cannot get beyond the outlook.pst level as
> >> >> > mentioned.
> >> >> >
> >> >> > LJ Brown
> >> >> >
> >> >> > --
> >> >> > LJB
> >> >> >
> >> >> >
> >> >> > "DL" wrote:
> >> >> >
> >> >> >> Start Outlook, in folder view, rt click Personal Folders,
> >> >> >> properties
> >> >> >> what
> >> >> >> does it say for path and name? If it states the name as
> >> >> >> outlook.pst,
> >> >> >> simply
> >> >> >> navigate to these emails, presumably in your inbox and delete them
> >> >> >> Otherwise;
> >> >> >> Start Outlook, then File>Open>Data File (or Personal Folders
> >> >> >> depending
> >> >> >> on
> >> >> >> OL
> >> >> >> version) browse to and open outlook.pst
> >> >> >> You cannot open a pst except with Outlook, deleting the pst from
> >> >> >> with
> >> >> >> Explorer, will delete the entire msg store
> >> >> >>
> >> >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> >> >> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
> >> >> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook
> >> >> >> >emails.
> >> >> >> >I
> >> >> >> >am
> >> >> >> > running Outlook 2003. Tech support at Avast, my virus program,
> >> >> >> > has
> >> >> >> > asked
> >> >> >> > me
> >> >> >> > to remove a series of emails that have been identified with this
> >> >> >> > item.
> >> >> >> > I
> >> >> >> > have been able to explode the warning log that shows where these
> >> >> >> > files
> >> >> >> > are
> >> >> >> > located. They are in Cocument and Settings\
> >> >> >> > ..........Application
> >> >> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> >> >> >> > Outlook.pst
> >> >> >> > a caution window appears the states "you are attempting to open a
> >> >> >> > file
> >> >> >> > of
> >> >> >> > type 'Office Data File" (.pst). These files are used by the
> >> >> >> > operation
> >> >> >> > system....etc". I have tried to find a file association but have
> >> >> >> > had
> >> >> >> > no
> >> >> >> > luck. Outlook is not on my file association lists and I have
> >> >> >> > been
> >> >> >> > unable
> >> >> >> > to
> >> >> >> > find anything on the Internet that specifically addresses this
> >> >> >> > problem.
> >> >> >> > Thanks for your help.
> >> >> >> >
> >> >> >> > LJ Brown
> >> >> >> >
> >> >> >> > --
> >> >> >> > LJB
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Tech support at Alwil (Avast) mentioned the possibility of this "infected"
file being in a backup site. I have not (to my knowledge) backed up Outlook
on my computer. I have backed up the entire computer including Outlook to an
external HD and when I run the Avast scan on it no infections are noted. Is
there a specific location where Outlook automatically places backup data??
There is, of course, the backup program that comes with Windows XP and I have
looked there. I apparently made a few entries there but on opening them
there is no reference to the file of concern. Also all of those entries are
dated before the date of the email that contained the attachment that seems
to be the responsible agent.

LJ Brown
--
LJB


"LewB" wrote:

> Yes, permanently deleted.
> --
> LJB
>
>
> "DL" wrote:
>
> > You did 'permanently delete' and not simply send them to the deleted box?
> >
> > "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> > news:2CCFE012-27C7-46D4-AD6D-(E-Mail Removed)...
> > >I did a detailed "find" search on all of the Outlook files/folders and
> > >found
> > > two items that would relate to this Factory Panorama "infected" (by Avast
> > > anyway) file(s) and deleted them. However on running the Avast scan, once
> > > more the same abnormalities are listed.....but not on the McAfee scan. I
> > > don't know if it is critical to get them out so the Avast scan no longer
> > > lists them.....or simply forget about the findings?? Thanks for you
> > > input
> > > --
> > > LJ Brown
> > >
> > >
> > > "DL" wrote:
> > >
> > >> Within Outlook locate the apparently bad emails, presumably in your
> > >> Inbox,
> > >> and delete them
> > >>
> > >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> > >> news:F52EF52C-F069-49B6-8809-(E-Mail Removed)...
> > >> >I think the "bad file" did come from a friend who sent me the program,
> > >> > Panorama Factory, for merging photos. I ran the program but
> > >> > subsequently
> > >> > deleted it when these messages about Win32Trojan-Gen started to appear
> > >> > on
> > >> > the
> > >> > Avast scans that I run occasionally. Of interest is a scan I ran with
> > >> > the
> > >> > Free McAfee scan and this malware did not show at all. I don't really
> > >> > notice
> > >> > any abnormal behavior on my computer and perhaps I should simply
> > >> > disregard
> > >> > the Avast scan findings?
> > >> > LJB
> > >> >
> > >> >
> > >> > "Diane Poremsky [MVP]" wrote:
> > >> >
> > >> >> You can't open a pst from windows explorer. You shouldn't scan pst
> > >> >> files
> > >> >> either - it can corrupt it. The malware shouldn't be a problem unless
> > >> >> you
> > >> >> try to open it (which you won't do because you didn't request that
> > >> >> file
> > >> >> from
> > >> >> that person) - Avast should block it.
> > >> >>
> > >> >> --
> > >> >> Diane Poremsky [MVP - Outlook]
> > >> >> Outlook Tips: http://www.outlook-tips.net/
> > >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> > >> >>
> > >> >> Outlook Tips by email:
> > >> >> mailto:dailytips-subscribe-(E-Mail Removed)
> > >> >>
> > >> >> EMO - a weekly newsletter about Outlook and Exchange:
> > >> >> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> > >> >>
> > >> >> You can access this newsgroup by visiting
> > >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> > >> >> your
> > >> >> newsreader to msnews.microsoft.com.
> > >> >>
> > >> >>
> > >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> > >> >> news:FBD998E9-66A6-4B8D-9E0E-(E-Mail Removed)...
> > >> >> > Thanks,
> > >> >> > The path and name is again ends with outlook.pst, and when I
> > >> >> > navigate
> > >> >> > to
> > >> >> > this area in Windows Explorer I run into the same caution window.
> > >> >> > I
> > >> >> > can't
> > >> >> > go any further than this point and Windows asks for a file extension
> > >> >> > to
> > >> >> > open
> > >> >> > with and I can't find one in the folder option list or elsewhere.
> > >> >> > The
> > >> >> > location of the presumed malware in the Avast scan folder is a
> > >> >> > number
> > >> >> > of
> > >> >> > files or folders beyond outlook.pst. before the actual file at fault
> > >> >> > is
> > >> >> > listed at the end. When I type in the name of the faulty file in
> > >> >> > the
> > >> >> > find
> > >> >> > box of outlook no data is returned. Previously two emails related
> > >> >> > to
> > >> >> > the
> > >> >> > name did come up and were deleted but the virus scan continues to
> > >> >> > show
> > >> >> > the
> > >> >> > problem in the same and I cannot get beyond the outlook.pst level as
> > >> >> > mentioned.
> > >> >> >
> > >> >> > LJ Brown
> > >> >> >
> > >> >> > --
> > >> >> > LJB
> > >> >> >
> > >> >> >
> > >> >> > "DL" wrote:
> > >> >> >
> > >> >> >> Start Outlook, in folder view, rt click Personal Folders,
> > >> >> >> properties
> > >> >> >> what
> > >> >> >> does it say for path and name? If it states the name as
> > >> >> >> outlook.pst,
> > >> >> >> simply
> > >> >> >> navigate to these emails, presumably in your inbox and delete them
> > >> >> >> Otherwise;
> > >> >> >> Start Outlook, then File>Open>Data File (or Personal Folders
> > >> >> >> depending
> > >> >> >> on
> > >> >> >> OL
> > >> >> >> version) browse to and open outlook.pst
> > >> >> >> You cannot open a pst except with Outlook, deleting the pst from
> > >> >> >> with
> > >> >> >> Explorer, will delete the entire msg store
> > >> >> >>
> > >> >> >> "LewB" <(E-Mail Removed)(sparethespam)> wrote in message
> > >> >> >> news:E0B3F5EA-859C-41DA-9A1B-(E-Mail Removed)...
> > >> >> >> >I apparently have a Win32 Trojan-Gen malware in severa; Outlook
> > >> >> >> >emails.
> > >> >> >> >I
> > >> >> >> >am
> > >> >> >> > running Outlook 2003. Tech support at Avast, my virus program,
> > >> >> >> > has
> > >> >> >> > asked
> > >> >> >> > me
> > >> >> >> > to remove a series of emails that have been identified with this
> > >> >> >> > item.
> > >> >> >> > I
> > >> >> >> > have been able to explode the warning log that shows where these
> > >> >> >> > files
> > >> >> >> > are
> > >> >> >> > located. They are in Cocument and Settings\
> > >> >> >> > ..........Application
> > >> >> >> > Data\Microsoft\Outlook\Outlook.pst. However when I try to open
> > >> >> >> > Outlook.pst
> > >> >> >> > a caution window appears the states "you are attempting to open a
> > >> >> >> > file
> > >> >> >> > of
> > >> >> >> > type 'Office Data File" (.pst). These files are used by the
> > >> >> >> > operation
> > >> >> >> > system....etc". I have tried to find a file association but have
> > >> >> >> > had
> > >> >> >> > no
> > >> >> >> > luck. Outlook is not on my file association lists and I have
> > >> >> >> > been
> > >> >> >> > unable
> > >> >> >> > to
> > >> >> >> > find anything on the Internet that specifically addresses this
> > >> >> >> > problem.
> > >> >> >> > Thanks for your help.
> > >> >> >> >
> > >> >> >> > LJ Brown
> > >> >> >> >
> > >> >> >> > --
> > >> >> >> > LJB
> > >> >> >>
> > >> >> >>
> > >> >> >>
> > >> >>
> > >>
> > >>
> > >>
> >
> >
> >