I used an exchange hosting service from Company A. For some reason, I has
having lots of problems with Outlook requesting user name and password about
every 5 minutes. I would have to enter the info three times (the remember
password option didn't remember the password) before the popup would
disappear. However like I said, it would return after 5 minutes.

I have had a lot of communications with the Company A's tech support, and
they still can't solve the problem. So I canceled my service with them and
deleted the profile. I switched to Company B.

Company B's service is pretty good, and the setup went flawless. However,
just as before, the same popup appeared with my user name from Company B
already filled in. However, the exchange server listed in the pop up from
from Company A. WTF I thought.

I have tried everything to get rid of this extremely annoying popup. I have
deleted the profile several times, erased all the .pst files in the outlook
folder, and even uninstalled/reinstalled/repaired outlook. Still that
annoying popup from Company A continues.

It seems that Outlook doesn't delete exchange account information if you
delete the profile. After I ran the setup file from Company B after
reinstalling OL, I was surpised to see that all of Company B's exchange
settings were still there. Oh, and let's not forget Company A's annoying
popup was there also.

How do I perform and uninstall that permanently erases all exchange data
returning OL to its orignal settings?

Version of Outlook?
Version of Windows?

When you get a password prompt from an Exchange account, it fills in the
username of the last one that you used. Fill in the username and password of
Company B and the next prompt shouldn't list your username of Company A.

Reinstalling Outlook won't help with configuration issues.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"BigE" <(E-Mail Removed)> wrote in message
news:5C765E04-774E-43BB-BD4B-(E-Mail Removed)...
> I used an exchange hosting service from Company A. For some reason, I has
> having lots of problems with Outlook requesting user name and password
> about
> every 5 minutes. I would have to enter the info three times (the remember
> password option didn't remember the password) before the popup would
> disappear. However like I said, it would return after 5 minutes.
>
> I have had a lot of communications with the Company A's tech support, and
> they still can't solve the problem. So I canceled my service with them
> and
> deleted the profile. I switched to Company B.
>
> Company B's service is pretty good, and the setup went flawless. However,
> just as before, the same popup appeared with my user name from Company B
> already filled in. However, the exchange server listed in the pop up from
> from Company A. WTF I thought.
>
> I have tried everything to get rid of this extremely annoying popup. I
> have
> deleted the profile several times, erased all the .pst files in the
> outlook
> folder, and even uninstalled/reinstalled/repaired outlook. Still that
> annoying popup from Company A continues.
>
> It seems that Outlook doesn't delete exchange account information if you
> delete the profile. After I ran the setup file from Company B after
> reinstalling OL, I was surpised to see that all of Company B's exchange
> settings were still there. Oh, and let's not forget Company A's annoying
> popup was there also.
>
> How do I perform and uninstall that permanently erases all exchange data
> returning OL to its orignal settings?

I am using Outlook 07 on Vista Ultimate. I will try your adivice tonight.
Thanks.

"Roady [MVP]" wrote:

> Version of Outlook?
> Version of Windows?
>
> When you get a password prompt from an Exchange account, it fills in the
> username of the last one that you used. Fill in the username and password of
> Company B and the next prompt shouldn't list your username of Company A.
>
> Reinstalling Outlook won't help with configuration issues.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "BigE" <(E-Mail Removed)> wrote in message
> news:5C765E04-774E-43BB-BD4B-(E-Mail Removed)...
> > I used an exchange hosting service from Company A. For some reason, I has
> > having lots of problems with Outlook requesting user name and password
> > about
> > every 5 minutes. I would have to enter the info three times (the remember
> > password option didn't remember the password) before the popup would
> > disappear. However like I said, it would return after 5 minutes.
> >
> > I have had a lot of communications with the Company A's tech support, and
> > they still can't solve the problem. So I canceled my service with them
> > and
> > deleted the profile. I switched to Company B.
> >
> > Company B's service is pretty good, and the setup went flawless. However,
> > just as before, the same popup appeared with my user name from Company B
> > already filled in. However, the exchange server listed in the pop up from
> > from Company A. WTF I thought.
> >
> > I have tried everything to get rid of this extremely annoying popup. I
> > have
> > deleted the profile several times, erased all the .pst files in the
> > outlook
> > folder, and even uninstalled/reinstalled/repaired outlook. Still that
> > annoying popup from Company A continues.
> >
> > It seems that Outlook doesn't delete exchange account information if you
> > delete the profile. After I ran the setup file from Company B after
> > reinstalling OL, I was surpised to see that all of Company B's exchange
> > settings were still there. Oh, and let's not forget Company A's annoying
> > popup was there also.
> >
> > How do I perform and uninstall that permanently erases all exchange data
> > returning OL to its orignal settings?
>