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Delete extra inbox

 
 
ElizaD
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      3rd Jul 2008
I have Microsoft Outlook 2003 SP3. I had two web-based email accounts that I
used Outlook to pull the email from. I have now closed one of the accounts. I
would like to get rid of one of the inboxes, but the main one appears to have
been connected to the account I closed. The option to close it is greyed out,
the account I left open does give me the option to close it. I have deleted
the profile to the closed account. When I look at the path for the open mail
account, Outlook indicates that it cannot find the path of the file, but it
is pulling my mail fine. I am not sure how to get rid of the extra inbox (and
all the other folders, calender, journal, notes, etc.).
 
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Roady [MVP]
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      4th Jul 2008
If you deleted the mail profile then it should be gone as after all; you
deleted all mail configuration settings. I don't believe you deleted the
mail profile but only removed the account and apparently deleted a pst-file?

Sounds like you've corrupted your mail profile now. Recreate it as indicated
via;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ElizaD" <(E-Mail Removed)> wrote in message
newsF0CB1B2-3234-419F-A271-(E-Mail Removed)...
> I have Microsoft Outlook 2003 SP3. I had two web-based email accounts that
> I
> used Outlook to pull the email from. I have now closed one of the
> accounts. I
> would like to get rid of one of the inboxes, but the main one appears to
> have
> been connected to the account I closed. The option to close it is greyed
> out,
> the account I left open does give me the option to close it. I have
> deleted
> the profile to the closed account. When I look at the path for the open
> mail
> account, Outlook indicates that it cannot find the path of the file, but
> it
> is pulling my mail fine. I am not sure how to get rid of the extra inbox
> (and
> all the other folders, calender, journal, notes, etc.).


 
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