Somehow, I don't know how, an additional copy of Outlook 2002 was installed
on my computer. I didn't realize this until I had to reconfigure my email and
then the mail was going to the extra copy of Outlook. I would like to get rid
of this extra copy, but don't have any idea how to do this.

I could leave it alone, but all my contacts, about 1,000, won't or can't
show in the "Select Names" dialog box that appears when the "To" button is
clicked to select a recipient. Can this be fixed rather than delete the whole
copy of Outlook?

Any help will be greatly appreciated.

Thanks,
--
Alan

"Alan" <(E-Mail Removed)> wrote in message
news:9E8D9969-99CF-4FE6-A08E-(E-Mail Removed)...
> Somehow, I don't know how, an additional copy of Outlook 2002 was
> installed
> on my computer. I didn't realize this until I had to reconfigure my email
> and
> then the mail was going to the extra copy of Outlook. I would like to get
> rid
> of this extra copy, but don't have any idea how to do this.
>
> I could leave it alone, but all my contacts, about 1,000, won't or can't
> show in the "Select Names" dialog box that appears when the "To" button is
> clicked to select a recipient. Can this be fixed rather than delete the
> whole
> copy of Outlook?
>
> Any help will be greatly appreciated.
>
> Thanks,
> --
> Alan


Err you can't HAVE two copies of Outlook on the one computer. Are you sure
that what you have is not two PROFILES?

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Please tell us the version of the application you are asking about,
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and the FULL contents of any error message(s)

--
Alan


"Gordon" wrote:

> "Alan" <(E-Mail Removed)> wrote in message
> news:9E8D9969-99CF-4FE6-A08E-(E-Mail Removed)...
> > Somehow, I don't know how, an additional copy of Outlook 2002 was
> > installed
> > on my computer. I didn't realize this until I had to reconfigure my email
> > and
> > then the mail was going to the extra copy of Outlook. I would like to get
> > rid
> > of this extra copy, but don't have any idea how to do this.
> >
> > I could leave it alone, but all my contacts, about 1,000, won't or can't
> > show in the "Select Names" dialog box that appears when the "To" button is
> > clicked to select a recipient. Can this be fixed rather than delete the
> > whole
> > copy of Outlook?
> >
> > Any help will be greatly appreciated.
> >
> > Thanks,
> > --
> > Alan
>
>
> Err you can't HAVE two copies of Outlook on the one computer. Are you sure
> that what you have is not two PROFILES?
>
> --
> Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
> Must be two profiles. Using XP sp2 Outlook 2002. No error messages, but in the window with the list of features, Inbox, Sent, Drafts, etc., there are two lists of these features. Thanks,

"Alan" <(E-Mail Removed)> wrote in message
news:C3630FEB-071D-422D-832C-(E-Mail Removed)...
>>
>> Must be two profiles. Using XP sp2 Outlook 2002. No error messages, but
>> in the window with the list of features, Inbox, Sent, Drafts, etc., there
>> are two lists of these features. Thanks,


Nope - that's two separate pst (Personal Folders) files.
One will be the default mail delivery location.
Go to Control Panel-Mail-Data Files and see what's listed there.

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Please tell us the version of the application you are asking about,
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Gordon:
Thanks, data files have 3 entries, two of the same, as follows.
C:\Documents and Settings\Name\Local Settings\Application
Data\Microsoft\Outlook.pst

Third entry is same except following Microsoft\Outlook\business\pst

I've selected the option to choose the file when Outlook opens and I know
it's default outlook. Can I get rid of the other profiles?

Thanks again
--
Alan


"Gordon" wrote:

> "Alan" <(E-Mail Removed)> wrote in message
> news:C3630FEB-071D-422D-832C-(E-Mail Removed)...
> >>
> >> Must be two profiles. Using XP sp2 Outlook 2002. No error messages, but
> >> in the window with the list of features, Inbox, Sent, Drafts, etc., there
> >> are two lists of these features. Thanks,
>
>
> Nope - that's two separate pst (Personal Folders) files.
> One will be the default mail delivery location.
> Go to Control Panel-Mail-Data Files and see what's listed there.
>
> --
> Asking a question?
> Please tell us the version of the application you are asking about,
> your OS, Service Pack level
> and the FULL contents of any error message(s)
>
>