I downloaded a program which now sits in My Downloads. The download arrived
as a zipped folder.

The problem is that when I mouse over the zipped folder it causes Windows to
shut down and restart. I get the message that Windows has shut down and is
restarting.

I want to deleted this folder but can't get to it.

How do I delete it?

Thanks,

Kerry
Vista Ult
Kerry

Community Support Group Project

Kerry,

Follow procedures below to delete damaged zip file from command prompt

- Open Command Prompt.
To do so, press "Windows logo key"+R, type cmd, press Enter;
Alternatively, run command prompt using search box under Start menu.

- Issue following command at command prompt to navigate to "My Downloads"
folder:
CD "%userprofile%\Downloads"
You can copy and paste this command to CMD window instead of typing them
manually.

- Use following command to delete offending file:
DEL brokenfile.zip
where "brokenfile.zip" is zip file in question

- Confirm file is deleted by using following command:
DIR /B brokenfile.zip
You should get "File Not Found"

--
Alexander Suhovey


"Kerry" <(E-Mail Removed)> wrote in message
news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
>I downloaded a program which now sits in My Downloads. The download arrived
> as a zipped folder.
>
> The problem is that when I mouse over the zipped folder it causes Windows
> to
> shut down and restart. I get the message that Windows has shut down and is
> restarting.
>
> I want to deleted this folder but can't get to it.
>
> How do I delete it?
>
> Thanks,
>
> Kerry
> Vista Ult
> Kerry
>
> Community Support Group
> Project

Hi Kerry,

Have you tried from an elevated command prompt?

Click start, type CMD and right click the entry in the menu. Choose 'run as
administrator'. From the prompt, run:

CD %userprofile%\downloads
Del <zipname>.zip

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Kerry" <(E-Mail Removed)> wrote in message
news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
>I downloaded a program which now sits in My Downloads. The download arrived
> as a zipped folder.
>
> The problem is that when I mouse over the zipped folder it causes Windows
> to
> shut down and restart. I get the message that Windows has shut down and is
> restarting.
>
> I want to deleted this folder but can't get to it.
>
> How do I delete it?
>
> Thanks,
>
> Kerry
> Vista Ult
> Kerry
>
> Community Support Group
> Project

I must be doing something wrong.

I tried entering the following in the Run field:

%userprofile%\downloads DEL StarForceRemoval.zip

but it brings up an empty Downloads folder.

I also tried entering

CD %userprofile%\downloads DEL StarForceRemoval.zip

but again. no luck.

I then tried just

%userprofile%\downloads

but there are no files (downloads) listed.

I tried entering CMD in the Start search field and I get

Programs
c:\a. cmd.exe

which brings up
C:\Windows'system32\cmd.exe

prompt=
C:\Users\Kerry>

and I can't copy-paste the %userprofile%\downloads DEL StarForceRemoval.zip
string so I typed it and got nothing.

Kerry


-
Kerry

Community Support Group Project


"Alexander Suhovey" wrote:

> Kerry,
>
> Follow procedures below to delete damaged zip file from command prompt
>
> - Open Command Prompt.
> To do so, press "Windows logo key"+R, type cmd, press Enter;
> Alternatively, run command prompt using search box under Start menu.
>
> - Issue following command at command prompt to navigate to "My Downloads"
> folder:
> CD "%userprofile%\Downloads"
> You can copy and paste this command to CMD window instead of typing them
> manually.
>
> - Use following command to delete offending file:
> DEL brokenfile.zip
> where "brokenfile.zip" is zip file in question
>
> - Confirm file is deleted by using following command:
> DIR /B brokenfile.zip
> You should get "File Not Found"
>
> --
> Alexander Suhovey
>
>
> "Kerry" <(E-Mail Removed)> wrote in message
> news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
> >I downloaded a program which now sits in My Downloads. The download arrived
> > as a zipped folder.
> >
> > The problem is that when I mouse over the zipped folder it causes Windows
> > to
> > shut down and restart. I get the message that Windows has shut down and is
> > restarting.
> >
> > I want to deleted this folder but can't get to it.
> >
> > How do I delete it?
> >
> > Thanks,
> >
> > Kerry
> > Vista Ult
> > Kerry
> >
> > Community Support Group
> > Project
>
>

Have you tried "DEL" lowercase

C:\> cd %userprofile%\downloads\
C:\> del StarForceRemoval.zip


--

Have a nice day,

Jonathan Yaniv
Microsoft Windows Live™ Butterfly Expert

Visit the ButterflySays Blog at
http://spaces.msn.com/ButterflySays/

"Kerry" <(E-Mail Removed)> wrote in message
news:90784847-2721-41B0-B940-(E-Mail Removed)...
>I must be doing something wrong.
>
> I tried entering the following in the Run field:
>
> %userprofile%\downloads DEL StarForceRemoval.zip
>
> but it brings up an empty Downloads folder.
>
> I also tried entering
>
> CD %userprofile%\downloads DEL StarForceRemoval.zip
>
> but again. no luck.
>
> I then tried just
>
> %userprofile%\downloads
>
> but there are no files (downloads) listed.
>
> I tried entering CMD in the Start search field and I get
>
> Programs
> c:\a. cmd.exe
>
> which brings up
> C:\Windows'system32\cmd.exe
>
> prompt=
> C:\Users\Kerry>
>
> and I can't copy-paste the %userprofile%\downloads DEL
> StarForceRemoval.zip
> string so I typed it and got nothing.
>
> Kerry
>
>
> -
> Kerry
>
> Community Support Group
> Project
>
>
> "Alexander Suhovey" wrote:
>
>> Kerry,
>>
>> Follow procedures below to delete damaged zip file from command prompt
>>
>> - Open Command Prompt.
>> To do so, press "Windows logo key"+R, type cmd, press Enter;
>> Alternatively, run command prompt using search box under Start menu.
>>
>> - Issue following command at command prompt to navigate to "My Downloads"
>> folder:
>> CD "%userprofile%\Downloads"
>> You can copy and paste this command to CMD window instead of typing them
>> manually.
>>
>> - Use following command to delete offending file:
>> DEL brokenfile.zip
>> where "brokenfile.zip" is zip file in question
>>
>> - Confirm file is deleted by using following command:
>> DIR /B brokenfile.zip
>> You should get "File Not Found"
>>
>> --
>> Alexander Suhovey
>>
>>
>> "Kerry" <(E-Mail Removed)> wrote in message
>> news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
>> >I downloaded a program which now sits in My Downloads. The download
>> >arrived
>> > as a zipped folder.
>> >
>> > The problem is that when I mouse over the zipped folder it causes
>> > Windows
>> > to
>> > shut down and restart. I get the message that Windows has shut down and
>> > is
>> > restarting.
>> >
>> > I want to deleted this folder but can't get to it.
>> >
>> > How do I delete it?
>> >
>> > Thanks,
>> >
>> > Kerry
>> > Vista Ult
>> > Kerry
>> >
>> > Community Support Group
>> > Project
>>
>>

I just discovered that I had two folders my old My Downloads folder from XP
Pro and another named Downloads. So I'm copying all to Downloads and then
I'll try the CMD trick again.
I'll report back as to how things go.

Thanks
--
Kerry

Community Support Group Project


"Rick Rogers" wrote:

> Hi Kerry,
>
> Have you tried from an elevated command prompt?
>
> Click start, type CMD and right click the entry in the menu. Choose 'run as
> administrator'. From the prompt, run:
>
> CD %userprofile%\downloads
> Del <zipname>.zip
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
>
> "Kerry" <(E-Mail Removed)> wrote in message
> news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
> >I downloaded a program which now sits in My Downloads. The download arrived
> > as a zipped folder.
> >
> > The problem is that when I mouse over the zipped folder it causes Windows
> > to
> > shut down and restart. I get the message that Windows has shut down and is
> > restarting.
> >
> > I want to deleted this folder but can't get to it.
> >
> > How do I delete it?
> >
> > Thanks,
> >
> > Kerry
> > Vista Ult
> > Kerry
> >
> > Community Support Group
> > Project
>
>

I moved all the files to Downloads and tried

%userprofile%\downloads DEL StarForceRemoval.zip

It brought up the Downloads but the StarForceRemoval.zip is still there.

--
Kerry

Community Support Group Project


"Kerry" wrote:

> I just discovered that I had two folders my old My Downloads folder from XP
> Pro and another named Downloads. So I'm copying all to Downloads and then
> I'll try the CMD trick again.
> I'll report back as to how things go.
>
> Thanks
> --
> Kerry
>
> Community Support Group Project
>
>
> "Rick Rogers" wrote:
>
> > Hi Kerry,
> >
> > Have you tried from an elevated command prompt?
> >
> > Click start, type CMD and right click the entry in the menu. Choose 'run as
> > administrator'. From the prompt, run:
> >
> > CD %userprofile%\downloads
> > Del <zipname>.zip
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> >
> > "Kerry" <(E-Mail Removed)> wrote in message
> > news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
> > >I downloaded a program which now sits in My Downloads. The download arrived
> > > as a zipped folder.
> > >
> > > The problem is that when I mouse over the zipped folder it causes Windows
> > > to
> > > shut down and restart. I get the message that Windows has shut down and is
> > > restarting.
> > >
> > > I want to deleted this folder but can't get to it.
> > >
> > > How do I delete it?
> > >
> > > Thanks,
> > >
> > > Kerry
> > > Vista Ult
> > > Kerry
> > >
> > > Community Support Group
> > > Project
> >
> >

Hi Kerry,

Are you running them as two separate commands or trying to merge them
together? If the latter, then use:

del %userprofile%\downloads\StarForceRemoval.zip

Note the space after "del".

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"Kerry" <(E-Mail Removed)> wrote in message
news:2A013A18-D075-43A8-901F-(E-Mail Removed)...
>I moved all the files to Downloads and tried
>
> %userprofile%\downloads DEL StarForceRemoval.zip
>
> It brought up the Downloads but the StarForceRemoval.zip is still there.
>
> --
> Kerry
>
> Community Support Group
> Project
>
>
> "Kerry" wrote:
>
>> I just discovered that I had two folders my old My Downloads folder from
>> XP
>> Pro and another named Downloads. So I'm copying all to Downloads and then
>> I'll try the CMD trick again.
>> I'll report back as to how things go.
>>
>> Thanks
>> --
>> Kerry
>>
>> Community Support Group
>> Project
>>
>>
>> "Rick Rogers" wrote:
>>
>> > Hi Kerry,
>> >
>> > Have you tried from an elevated command prompt?
>> >
>> > Click start, type CMD and right click the entry in the menu. Choose
>> > 'run as
>> > administrator'. From the prompt, run:
>> >
>> > CD %userprofile%\downloads
>> > Del <zipname>.zip
>> >
>> > --
>> > Best of Luck,
>> >
>> > Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > http://mvp.support.microsoft.com/
>> > Windows help - www.rickrogers.org
>> >
>> > "Kerry" <(E-Mail Removed)> wrote in message
>> > news:C46CB731-F26C-4C71-8903-(E-Mail Removed)...
>> > >I downloaded a program which now sits in My Downloads. The download
>> > >arrived
>> > > as a zipped folder.
>> > >
>> > > The problem is that when I mouse over the zipped folder it causes
>> > > Windows
>> > > to
>> > > shut down and restart. I get the message that Windows has shut down
>> > > and is
>> > > restarting.
>> > >
>> > > I want to deleted this folder but can't get to it.
>> > >
>> > > How do I delete it?
>> > >
>> > > Thanks,
>> > >
>> > > Kerry
>> > > Vista Ult
>> > > Kerry
>> > >
>> > > Community Support Group
>> > > Project
>> >
>> >

Thanks all.

del %userprofile%\downloads\StarForceRemoval.zip

worked.

--
Kerry

Community Support Group Project


"Kerry" wrote:

> I downloaded a program which now sits in My Downloads. The download arrived
> as a zipped folder.
>
> The problem is that when I mouse over the zipped folder it causes Windows to
> shut down and restart. I get the message that Windows has shut down and is
> restarting.
>
> I want to deleted this folder but can't get to it.
>
> How do I delete it?
>
> Thanks,
>
> Kerry
> Vista Ult
> Kerry
>
> Community Support Group Project