I am unable to do anything in Outlook when a new mail desktop alert pops up.
Is there anything I can do to correct this?

Hard to say without any configuration info. In most cases you can solve this
by disabling the Outlook integration of your virus scanner.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Mar" <(E-Mail Removed)> wrote in message
news:CF091263-24AF-4C64-8CB6-(E-Mail Removed)...
> I am unable to do anything in Outlook when a new mail desktop alert pops
> up.
> Is there anything I can do to correct this?