We were infected by a counterfeit spyware program. We resloved that issue
yesterday, with help from Microsoft tech support. However, our computer has
been running a little slow, so we decided to do a defrag. When we get to the
point where we start to defrag, a little wondow pops up and says "unable to
start defrag". Any way to fix that..why is it doing that..??

Try starting in safe mode and defrag from there.

"MsMoody" <(E-Mail Removed)> wrote in message
news:C0BB8416-7B60-4B7F-BC89-(E-Mail Removed)...
> We were infected by a counterfeit spyware program. We resloved that issue
> yesterday, with help from Microsoft tech support. However, our computer
> has
> been running a little slow, so we decided to do a defrag. When we get to
> the
> point where we start to defrag, a little wondow pops up and says "unable
> to
> start defrag". Any way to fix that..why is it doing that..??

>We were infected by a counterfeit spyware program. We resloved that issue
>yesterday, with help from Microsoft tech support. However, our computer has
>been running a little slow, so we decided to do a defrag. When we get to the
>point where we start to defrag, a little wondow pops up and says "unable to
>start defrag". Any way to fix that..why is it doing that..??

Try using JK Defrag instead. It's free and much better than Windows
defrag.

- Thee Chicago Wolf

"MsMoody" <(E-Mail Removed)> wrote in message
news:C0BB8416-7B60-4B7F-BC89-(E-Mail Removed)...
> We were infected by a counterfeit spyware program. We resloved that issue
> yesterday, with help from Microsoft tech support. However, our computer
> has
> been running a little slow, so we decided to do a defrag. When we get to
> the
> point where we start to defrag, a little wondow pops up and says "unable
> to
> start defrag". Any way to fix that..why is it doing that..??
Defrag requires at least 15% free space to work. You might get this message
if there isn't enough free space.
Jim