Running: W2Kpro, 3physical hard drives (2x30 partitioned
at 10 & 20 each / 1x60 not partitioned) 512RAM, 1.7 ghz
celeron.
Recently installed 60gig HD, nothing loaded on it expect
about 35 gigs of movies, video clips and MP3. It runs
fine, but when I try to defrag I get BSOD. Scan disk,
Check disk work fine but no defrag. The other two drives
all run fine and will defrag. I purchased Diskeeper 8 and
it does the same thing as the windows tool - I get a BSOD:
error message "ntoskrnl.exe"
I would appreciate any and all advice. What if I remove
contents, run F disk and reformat to NTFS?
Reply by Email
Thanks and All the Best!
Keene

Since you're seeing the problem with both the native defragger and
Diskeeper, I'd suspect there's some type of error on your disk itself.
Have you tried running CHKDSK /F on this disk volume? Even though it's
not specifically a Diskeeper problem, the Tech Support folks at
Executive Software should be able to help you figure out what's going
wrong. Feel free to drop them a line at (E-Mail Removed).

I hope this helps -

Vaughn McMillan
Executive Software

On Sun, 2 Nov 2003 03:24:39 -0800, "Keene" <(E-Mail Removed)>
wrote:

>Running: W2Kpro, 3physical hard drives (2x30 partitioned
>at 10 & 20 each / 1x60 not partitioned) 512RAM, 1.7 ghz
>celeron.
>Recently installed 60gig HD, nothing loaded on it expect
>about 35 gigs of movies, video clips and MP3. It runs
>fine, but when I try to defrag I get BSOD. Scan disk,
>Check disk work fine but no defrag. The other two drives
>all run fine and will defrag. I purchased Diskeeper 8 and
>it does the same thing as the windows tool - I get a BSOD:
>error message "ntoskrnl.exe"
>I would appreciate any and all advice. What if I remove
>contents, run F disk and reformat to NTFS?
>Reply by Email
>Thanks and All the Best!
>Keene

Keene,

BSOD crashes can only be caused by a hardware issue or a driver that isn't
working correctly. As both the built-in defragmenter as well as a
commercial defragmenting are exhibiting the same behavior, then what I would
suggest is that you boot into Safe mode and try the built-in defragmenter
from there. Does it still cause a BSOD? If not, then you know that it is a
driver issue and then the issue becomes trying to track down that driver.

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.

Want to email me? Delete ntloader.


"Keene" <(E-Mail Removed)> wrote in message
news:0a0c01c3a133$e75e0b10$(E-Mail Removed)...
> Running: W2Kpro, 3physical hard drives (2x30 partitioned
> at 10 & 20 each / 1x60 not partitioned) 512RAM, 1.7 ghz
> celeron.
> Recently installed 60gig HD, nothing loaded on it expect
> about 35 gigs of movies, video clips and MP3. It runs
> fine, but when I try to defrag I get BSOD. Scan disk,
> Check disk work fine but no defrag. The other two drives
> all run fine and will defrag. I purchased Diskeeper 8 and
> it does the same thing as the windows tool - I get a BSOD:
> error message "ntoskrnl.exe"
> I would appreciate any and all advice. What if I remove
> contents, run F disk and reformat to NTFS?
> Reply by Email
> Thanks and All the Best!
> Keene