I installed this update and my computer would not restart. I had to restore
back to a previous date on my computer just to get it to start. Thinking
there was something wrong with my computer, when I got it up and running
again I reinstalled it only to have my computer not start up again. When I
ran a diagnostic repair on it the report stated that a "patch" was preventing
my computer from restarting. Once again, I restored the computer to a few
days ago and it started right up again. Here the update is again, wanting me
to install it again. Has anybody else had this problem? I have a good
Anti-Virus on my computer and do not really need Defender but can't make the
update icon in my tray disappear, even when I ignore the update. Any advice?
Thank you in Advance

There is something fishy going on on your computer. There is no such KB
as 91557. You think it's related to Windows Defender? WD updates do not
require Windows restart after installation, so that's another strange thing.

I recommend that you
- update WD from within (Help | Check for Updates)
- run a full scan of your system with WD
- run a full scan of your system with your antivirus app

Adrienne wrote:
> I installed this update and my computer would not restart. I had to restore
> back to a previous date on my computer just to get it to start. Thinking
> there was something wrong with my computer, when I got it up and running
> again I reinstalled it only to have my computer not start up again. When I
> ran a diagnostic repair on it the report stated that a "patch" was preventing
> my computer from restarting. Once again, I restored the computer to a few
> days ago and it started right up again. Here the update is again, wanting me
> to install it again. Has anybody else had this problem? I have a good
> Anti-Virus on my computer and do not really need Defender but can't make the
> update icon in my tray disappear, even when I ignore the update. Any advice?
> Thank you in Advance

Pat, thank you for your response. When I click on the icon for Windows
update (bottom right hand near my clock) it says New Updates are available.

When I click on it to open the Windows Update Screen and View Available
Updates, at the bottom past the Recommended and Optional Updates is one that
says (in blue) Windows Defender and it reads "Definition Update for Windows
Defender - KB91557 (Definition 1.49.523.0)

Somebody at my office told me today that they "heard" of a virus going
around that resembles a windows update and does bizarre things to the
computer - I hope that isn't what it is but it sure seems that way given what
you are telling me.

I'm going to follow your advice and see what happens. I have Kaspersky
Internet Security for my Anti-Virus and downloaded all of the updates for it
this evening.

Thank you again for your reply!


"Pat Willener" wrote:

> There is something fishy going on on your computer. There is no such KB
> as 91557. You think it's related to Windows Defender? WD updates do not
> require Windows restart after installation, so that's another strange thing.
>
> I recommend that you
> - update WD from within (Help | Check for Updates)
> - run a full scan of your system with WD
> - run a full scan of your system with your antivirus app
>
> Adrienne wrote:
> > I installed this update and my computer would not restart. I had to restore
> > back to a previous date on my computer just to get it to start. Thinking
> > there was something wrong with my computer, when I got it up and running
> > again I reinstalled it only to have my computer not start up again. When I
> > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > my computer from restarting. Once again, I restored the computer to a few
> > days ago and it started right up again. Here the update is again, wanting me
> > to install it again. Has anybody else had this problem? I have a good
> > Anti-Virus on my computer and do not really need Defender but can't make the
> > update icon in my tray disappear, even when I ignore the update. Any advice?
> > Thank you in Advance
>

Could it be that you mean 'KB915597' - which is in fact the Windows
Defender update article by Microsoft? If so, I don't know why this
prevents your computer from restarting.

Try earlier suggestion to update WD from itself via Help | Check for
Updates.

Adrienne wrote:
> Pat, thank you for your response. When I click on the icon for Windows
> update (bottom right hand near my clock) it says New Updates are available.
>
> When I click on it to open the Windows Update Screen and View Available
> Updates, at the bottom past the Recommended and Optional Updates is one that
> says (in blue) Windows Defender and it reads "Definition Update for Windows
> Defender - KB91557 (Definition 1.49.523.0)
>
> Somebody at my office told me today that they "heard" of a virus going
> around that resembles a windows update and does bizarre things to the
> computer - I hope that isn't what it is but it sure seems that way given what
> you are telling me.
>
> I'm going to follow your advice and see what happens. I have Kaspersky
> Internet Security for my Anti-Virus and downloaded all of the updates for it
> this evening.
>
> Thank you again for your reply!
>
>
> "Pat Willener" wrote:
>
>> There is something fishy going on on your computer. There is no such KB
>> as 91557. You think it's related to Windows Defender? WD updates do not
>> require Windows restart after installation, so that's another strange thing.
>>
>> I recommend that you
>> - update WD from within (Help | Check for Updates)
>> - run a full scan of your system with WD
>> - run a full scan of your system with your antivirus app
>>
>> Adrienne wrote:
>>> I installed this update and my computer would not restart. I had to restore
>>> back to a previous date on my computer just to get it to start. Thinking
>>> there was something wrong with my computer, when I got it up and running
>>> again I reinstalled it only to have my computer not start up again. When I
>>> ran a diagnostic repair on it the report stated that a "patch" was preventing
>>> my computer from restarting. Once again, I restored the computer to a few
>>> days ago and it started right up again. Here the update is again, wanting me
>>> to install it again. Has anybody else had this problem? I have a good
>>> Anti-Virus on my computer and do not really need Defender but can't make the
>>> update icon in my tray disappear, even when I ignore the update. Any advice?
>>> Thank you in Advance

Hello Adrienne,

Can you update Defender manually via
http://www.microsoft.com/security/portal ? --

Look in the right side panel for a 32 bits


Let us know what hªppens.


Ǝиçεl
-=-


"Adrienne" wrote:

> I installed this update and my computer would not restart. I had to restore
> back to a previous date on my computer just to get it to start. Thinking
> there was something wrong with my computer, when I got it up and running
> again I reinstalled it only to have my computer not start up again. When I
> ran a diagnostic repair on it the report stated that a "patch" was preventing
> my computer from restarting. Once again, I restored the computer to a few
> days ago and it started right up again. Here the update is again, wanting me
> to install it again. Has anybody else had this problem? I have a good
> Anti-Virus on my computer and do not really need Defender but can't make the
> update icon in my tray disappear, even when I ignore the update. Any advice?
> Thank you in Advance

Hi Adrienne,

If you get a message like:
“We are sorry, the page you requested cannot be found.”
with the previous link.

Go ahead and download\update from here
<http://www.microsoft.com/security/portal>

Thank you

Ǝиçεl
-=-

"Engel" wrote:

> Hello Adrienne,
>
> Can you update Defender manually via
> http://www.microsoft.com/security/portal ? --
>
> Look in the right side panel for a 32 bits
>
>
> Let us know what hªppens.
>
>
> Ǝиçεl
> -=-
>
>
> "Adrienne" wrote:
>
> > I installed this update and my computer would not restart. I had to restore
> > back to a previous date on my computer just to get it to start. Thinking
> > there was something wrong with my computer, when I got it up and running
> > again I reinstalled it only to have my computer not start up again. When I
> > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > my computer from restarting. Once again, I restored the computer to a few
> > days ago and it started right up again. Here the update is again, wanting me
> > to install it again. Has anybody else had this problem? I have a good
> > Anti-Virus on my computer and do not really need Defender but can't make the
> > update icon in my tray disappear, even when I ignore the update. Any advice?
> > Thank you in Advance

Thank you both for your help. I ran the updates and did full scans and
everything seems to be working just fine again.

Thank you!

Adrienne

"Engel" wrote:

> Hi Adrienne,
>
> If you get a message like:
> “We are sorry, the page you requested cannot be found.”
> with the previous link.
>
> Go ahead and download\update from here
> <http://www.microsoft.com/security/portal>
>
> Thank you
>
> Ǝиçεl
> -=-
>
> "Engel" wrote:
>
> > Hello Adrienne,
> >
> > Can you update Defender manually via
> > http://www.microsoft.com/security/portal ? --
> >
> > Look in the right side panel for a 32 bits
> >
> >
> > Let us know what hªppens.
> >
> >
> > Ǝиçεl
> > -=-
> >
> >
> > "Adrienne" wrote:
> >
> > > I installed this update and my computer would not restart. I had to restore
> > > back to a previous date on my computer just to get it to start. Thinking
> > > there was something wrong with my computer, when I got it up and running
> > > again I reinstalled it only to have my computer not start up again. When I
> > > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > > my computer from restarting. Once again, I restored the computer to a few
> > > days ago and it started right up again. Here the update is again, wanting me
> > > to install it again. Has anybody else had this problem? I have a good
> > > Anti-Virus on my computer and do not really need Defender but can't make the
> > > update icon in my tray disappear, even when I ignore the update. Any advice?
> > > Thank you in Advance

Hi Adrienne,

Thanks for posting back. That's always a nice gesture when we get back a
post indicating if the suggestions were helpful or not.

Жж(¯`·._.·Ǝиçel·._.·´¯)жЖ


"Adrienne" wrote:

> Thank you both for your help. I ran the updates and did full scans and
> everything seems to be working just fine again.
>
> Thank you!
>
> Adrienne
>
> "Engel" wrote:
>
> > Hi Adrienne,
> >
> > If you get a message like:
> > “We are sorry, the page you requested cannot be found.”
> > with the previous link.
> >
> > Go ahead and download\update from here
> > <http://www.microsoft.com/security/portal>
> >
> > Thank you
> >
> > Ǝиçεl
> > -=-
> >
> > "Engel" wrote:
> >
> > > Hello Adrienne,
> > >
> > > Can you update Defender manually via
> > > http://www.microsoft.com/security/portal ? --
> > >
> > > Look in the right side panel for a 32 bits
> > >
> > >
> > > Let us know what hªppens.
> > >
> > >
> > > Ǝиçεl
> > > -=-
> > >
> > >
> > > "Adrienne" wrote:
> > >
> > > > I installed this update and my computer would not restart. I had to restore
> > > > back to a previous date on my computer just to get it to start. Thinking
> > > > there was something wrong with my computer, when I got it up and running
> > > > again I reinstalled it only to have my computer not start up again. When I
> > > > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > > > my computer from restarting. Once again, I restored the computer to a few
> > > > days ago and it started right up again. Here the update is again, wanting me
> > > > to install it again. Has anybody else had this problem? I have a good
> > > > Anti-Virus on my computer and do not really need Defender but can't make the
> > > > update icon in my tray disappear, even when I ignore the update. Any advice?
> > > > Thank you in Advance

Creep!! Don`t give up yer day job either Loved the aviation funny.

Take care

Stu

"Engel" wrote:

> Hi Adrienne,
>
> Thanks for posting back. That's always a nice gesture when we get back a
> post indicating if the suggestions were helpful or not.
>
> Жж(¯`·._.·Ǝиçel·._.·´¯)жЖ
>
>
> "Adrienne" wrote:
>
> > Thank you both for your help. I ran the updates and did full scans and
> > everything seems to be working just fine again.
> >
> > Thank you!
> >
> > Adrienne
> >
> > "Engel" wrote:
> >
> > > Hi Adrienne,
> > >
> > > If you get a message like:
> > > “We are sorry, the page you requested cannot be found.”
> > > with the previous link.
> > >
> > > Go ahead and download\update from here
> > > <http://www.microsoft.com/security/portal>
> > >
> > > Thank you
> > >
> > > Ǝиçεl
> > > -=-
> > >
> > > "Engel" wrote:
> > >
> > > > Hello Adrienne,
> > > >
> > > > Can you update Defender manually via
> > > > http://www.microsoft.com/security/portal ? --
> > > >
> > > > Look in the right side panel for a 32 bits
> > > >
> > > >
> > > > Let us know what hªppens.
> > > >
> > > >
> > > > Ǝиçεl
> > > > -=-
> > > >
> > > >
> > > > "Adrienne" wrote:
> > > >
> > > > > I installed this update and my computer would not restart. I had to restore
> > > > > back to a previous date on my computer just to get it to start. Thinking
> > > > > there was something wrong with my computer, when I got it up and running
> > > > > again I reinstalled it only to have my computer not start up again. When I
> > > > > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > > > > my computer from restarting. Once again, I restored the computer to a few
> > > > > days ago and it started right up again. Here the update is again, wanting me
> > > > > to install it again. Has anybody else had this problem? I have a good
> > > > > Anti-Virus on my computer and do not really need Defender but can't make the
> > > > > update icon in my tray disappear, even when I ignore the update. Any advice?
> > > > > Thank you in Advance

Hi Stu,

I know that. I can't afford to give it up, still I have many years before a
retire. ;-)
(I hope so)

OT
Do you read my E-mail about Bill G.

I have a few more like the same.

Let me know.

Over & out.

-=-


"Stu" wrote:

> Creep!! Don`t give up yer day job either Loved the aviation funny.
>
> Take care
>
> Stu
>
> "Engel" wrote:
>
> > Hi Adrienne,
> >
> > Thanks for posting back. That's always a nice gesture when we get back a
> > post indicating if the suggestions were helpful or not.
> >
> > Жж(¯`·._.·Ǝиçel·._.·´¯)жЖ
> >
> >
> > "Adrienne" wrote:
> >
> > > Thank you both for your help. I ran the updates and did full scans and
> > > everything seems to be working just fine again.
> > >
> > > Thank you!
> > >
> > > Adrienne
> > >
> > > "Engel" wrote:
> > >
> > > > Hi Adrienne,
> > > >
> > > > If you get a message like:
> > > > “We are sorry, the page you requested cannot be found.”
> > > > with the previous link.
> > > >
> > > > Go ahead and download\update from here
> > > > <http://www.microsoft.com/security/portal>
> > > >
> > > > Thank you
> > > >
> > > > Ǝиçεl
> > > > -=-
> > > >
> > > > "Engel" wrote:
> > > >
> > > > > Hello Adrienne,
> > > > >
> > > > > Can you update Defender manually via
> > > > > http://www.microsoft.com/security/portal ? --
> > > > >
> > > > > Look in the right side panel for a 32 bits
> > > > >
> > > > >
> > > > > Let us know what hªppens.
> > > > >
> > > > >
> > > > > Ǝиçεl
> > > > > -=-
> > > > >
> > > > >
> > > > > "Adrienne" wrote:
> > > > >
> > > > > > I installed this update and my computer would not restart. I had to restore
> > > > > > back to a previous date on my computer just to get it to start. Thinking
> > > > > > there was something wrong with my computer, when I got it up and running
> > > > > > again I reinstalled it only to have my computer not start up again. When I
> > > > > > ran a diagnostic repair on it the report stated that a "patch" was preventing
> > > > > > my computer from restarting. Once again, I restored the computer to a few
> > > > > > days ago and it started right up again. Here the update is again, wanting me
> > > > > > to install it again. Has anybody else had this problem? I have a good
> > > > > > Anti-Virus on my computer and do not really need Defender but can't make the
> > > > > > update icon in my tray disappear, even when I ignore the update. Any advice?
> > > > > > Thank you in Advance