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Defender Won't Install Updates

 
 
=?Utf-8?B?YXJib2M3Nw==?=
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Posts: n/a
 
      21st Mar 2006
My new installation of Beta 2, warns "Windows Defender definitions haven't
been updated in 54 days."

Clicking "Check for Updates" causes the button to gray out, but no update is
done. Same for the button in Help/About. In all cases, the button grays out
and remains that way, no other messages appear.

Following advice here in the forum, I've tried: deleting the signature msi
file; following the steps in KB 915105; uninstalling and reinstalling
Defender.

None of this has had any effect.

Win XP Pro
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1185.0
Signature Version: 1.0.0.0


 
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=?Utf-8?B?UHVzdGVibHVtZQ==?=
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Posts: n/a
 
      22nd Mar 2006
I encountered the same problem: WD wouldn't update. I tried the solution
suggested in this thread and the solution which finally solved it was to
follow the instrucion of http://support.microsoft.com/?kbid=915105.

Thanks people for pointing me into the right direction.



"FiarHors" wrote:

>
>
> "arboc77" wrote:
>
> > I first exited WD, then I used "Change" in Add/Remove Programs to start the
> > WD Installer, then selected "Update" and ran through the installer. At the
> > end it started WD, and the balloon indicating that it was updating appeared.
> >
> > WD was still showing the main screen with the out-of-date warning. After a
> > while, the balloon disappeared, but WD was still showing no signature updates
> > (in Help/About).
> >
> > Clicking "Check for Updates" makes the button gray out, but the balloon does
> > not appear.
> >
> > Using the link you provided for the manual update DOES solve the problem
> > (once I edit out the trailing semicolon).
> >
> > Thanks for the kind assistance.
> >
> > You got me going, but I think the update code is broken.
> >
> >
> >
> > "Engel" wrote:
> >
> > > Hello arboc77,
> > >
> > > You can repair Windows Defender using Add or Remove Programs in Control
> > > Panel. Click WD and click Change. Click Next, and then click Updªte.
> > >
> > > Manual Updªte :
> > > http://www.download.windowsupdate.co...91878108c8.exe
> > >
> > > I hope this post is helpful.
> > > Let us know how it works ºut.
> > > Еиçеl
> > > --
> > > -
> > >
> > >
> > >
> > > "arboc77" wrote:
> > >
> > > > My new installation of Beta 2, warns "Windows Defender definitions haven't
> > > > been updated in 54 days."
> > > >
> > > > Clicking "Check for Updates" causes the button to gray out, but no update is
> > > > done. Same for the button in Help/About. In all cases, the button grays out
> > > > and remains that way, no other messages appear.
> > > >
> > > > Following advice here in the forum, I've tried: deleting the signature msi
> > > > file; following the steps in KB 915105; uninstalling and reinstalling
> > > > Defender.
> > > >
> > > > None of this has had any effect.
> > > >
> > > > Win XP Pro
> > > > Windows Defender Version: 1.1.1051.0
> > > > Engine Version: 1.1.1185.0
> > > > Signature Version: 1.0.0.0
> > > >
> > > > I have used your suggestion, arboc77, to uninstall the signature.msi and I have tried your link, Engel, and Defender will still not update. I have reinstalled the program as well.

>
> If seen, when going to the Widows Update page that the file, to be
> downloaded, is listed as empty. My automatic updating just keeps going in a
> loop with no results.
>
> Is there a place where Microsoft will help with this problem? Thank you, at
> least, for two suggestions to try.

 
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=?Utf-8?B?QmF6MTAw?=
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Posts: n/a
 
      22nd Mar 2006
Thanks Pusteblume this one worked for me as well although I hadnt reinstalled
Defender it just wouldnt update. http://support.microsoft.com/?kbid=915105

"Pusteblume" wrote:

> I encountered the same problem: WD wouldn't update. I tried the solution
> suggested in this thread and the solution which finally solved it was to
> follow the instrucion of http://support.microsoft.com/?kbid=915105.
>
> Thanks people for pointing me into the right direction.
>
>
>
> "FiarHors" wrote:
>
> >
> >
> > "arboc77" wrote:
> >
> > > I first exited WD, then I used "Change" in Add/Remove Programs to start the
> > > WD Installer, then selected "Update" and ran through the installer. At the
> > > end it started WD, and the balloon indicating that it was updating appeared.
> > >
> > > WD was still showing the main screen with the out-of-date warning. After a
> > > while, the balloon disappeared, but WD was still showing no signature updates
> > > (in Help/About).
> > >
> > > Clicking "Check for Updates" makes the button gray out, but the balloon does
> > > not appear.
> > >
> > > Using the link you provided for the manual update DOES solve the problem
> > > (once I edit out the trailing semicolon).
> > >
> > > Thanks for the kind assistance.
> > >
> > > You got me going, but I think the update code is broken.
> > >
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Hello arboc77,
> > > >
> > > > You can repair Windows Defender using Add or Remove Programs in Control
> > > > Panel. Click WD and click Change. Click Next, and then click Updªte.
> > > >
> > > > Manual Updªte :
> > > > http://www.download.windowsupdate.co...91878108c8.exe
> > > >
> > > > I hope this post is helpful.
> > > > Let us know how it works ºut.
> > > > Еиçеl
> > > > --
> > > > -
> > > >
> > > >
> > > >
> > > > "arboc77" wrote:
> > > >
> > > > > My new installation of Beta 2, warns "Windows Defender definitions haven't
> > > > > been updated in 54 days."
> > > > >
> > > > > Clicking "Check for Updates" causes the button to gray out, but no update is
> > > > > done. Same for the button in Help/About. In all cases, the button grays out
> > > > > and remains that way, no other messages appear.
> > > > >
> > > > > Following advice here in the forum, I've tried: deleting the signature msi
> > > > > file; following the steps in KB 915105; uninstalling and reinstalling
> > > > > Defender.
> > > > >
> > > > > None of this has had any effect.
> > > > >
> > > > > Win XP Pro
> > > > > Windows Defender Version: 1.1.1051.0
> > > > > Engine Version: 1.1.1185.0
> > > > > Signature Version: 1.0.0.0
> > > > >
> > > > > I have used your suggestion, arboc77, to uninstall the signature.msi and I have tried your link, Engel, and Defender will still not update. I have reinstalled the program as well.

> >
> > If seen, when going to the Widows Update page that the file, to be
> > downloaded, is listed as empty. My automatic updating just keeps going in a
> > loop with no results.
> >
> > Is there a place where Microsoft will help with this problem? Thank you, at
> > least, for two suggestions to try.

 
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Bill Sanderson
Guest
Posts: n/a
 
      22nd Mar 2006
The KB article already cited in this thread should help with the looping
issue:

http://support.microsoft.com/?kbid=915105

--

"FiarHors" <(E-Mail Removed)> wrote in message
news:3B940570-6C99-4A84-8767-(E-Mail Removed)...
>
>
> "arboc77" wrote:
>
>> I first exited WD, then I used "Change" in Add/Remove Programs to start
>> the
>> WD Installer, then selected "Update" and ran through the installer. At
>> the
>> end it started WD, and the balloon indicating that it was updating
>> appeared.
>>
>> WD was still showing the main screen with the out-of-date warning. After
>> a
>> while, the balloon disappeared, but WD was still showing no signature
>> updates
>> (in Help/About).
>>
>> Clicking "Check for Updates" makes the button gray out, but the balloon
>> does
>> not appear.
>>
>> Using the link you provided for the manual update DOES solve the problem
>> (once I edit out the trailing semicolon).
>>
>> Thanks for the kind assistance.
>>
>> You got me going, but I think the update code is broken.
>>
>>
>>
>> "Engel" wrote:
>>
>> > Hello arboc77,
>> >
>> > You can repair Windows Defender using Add or Remove Programs in Control
>> > Panel. Click WD and click Change. Click Next, and then click Updªte.
>> >
>> > Manual Updªte :
>> > http://www.download.windowsupdate.co...91878108c8.exe
>> >
>> > I hope this post is helpful.
>> > Let us know how it works ºut.
>> > ??ç?l
>> > --
>> > -
>> >
>> >
>> >
>> > "arboc77" wrote:
>> >
>> > > My new installation of Beta 2, warns "Windows Defender definitions
>> > > haven't
>> > > been updated in 54 days."
>> > >
>> > > Clicking "Check for Updates" causes the button to gray out, but no
>> > > update is
>> > > done. Same for the button in Help/About. In all cases, the button
>> > > grays out
>> > > and remains that way, no other messages appear.
>> > >
>> > > Following advice here in the forum, I've tried: deleting the
>> > > signature msi
>> > > file; following the steps in KB 915105; uninstalling and reinstalling
>> > > Defender.
>> > >
>> > > None of this has had any effect.
>> > >
>> > > Win XP Pro
>> > > Windows Defender Version: 1.1.1051.0
>> > > Engine Version: 1.1.1185.0
>> > > Signature Version: 1.0.0.0
>> > >
>> > > I have used your suggestion, arboc77, to uninstall the signature.msi
>> > > and I have tried your link, Engel, and Defender will still not
>> > > update. I have reinstalled the program as well.

>
> If seen, when going to the Widows Update page that the file, to be
> downloaded, is listed as empty. My automatic updating just keeps going in
> a
> loop with no results.
>
> Is there a place where Microsoft will help with this problem? Thank you,
> at
> least, for two suggestions to try.



 
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=?Utf-8?B?SnVsc2ll?=
Guest
Posts: n/a
 
      23rd Mar 2006
Having exact problem . If run Microsoft updates it installs Defender updates
and shows as "successful" and almost immediately defender comes up with
update required etc. I have uninstalled it twice before because it becomes a
nuisance being reminded to update and repeatedly fails inspite of showing
successful

"arboc77" wrote:

> My new installation of Beta 2, warns "Windows Defender definitions haven't
> been updated in 54 days."
>
> Clicking "Check for Updates" causes the button to gray out, but no update is
> done. Same for the button in Help/About. In all cases, the button grays out
> and remains that way, no other messages appear.
>
> Following advice here in the forum, I've tried: deleting the signature msi
> file; following the steps in KB 915105; uninstalling and reinstalling
> Defender.
>
> None of this has had any effect.
>
> Win XP Pro
> Windows Defender Version: 1.1.1051.0
> Engine Version: 1.1.1185.0
> Signature Version: 1.0.0.0
>
>

 
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Bill Sanderson
Guest
Posts: n/a
 
      23rd Mar 2006
Have you tried going through the resolution steps here:

http://support.microsoft.com/?kbid=915105

--

"Julsie" <(E-Mail Removed)> wrote in message
news:4E9766CC-E061-42C2-81AD-(E-Mail Removed)...
> Having exact problem . If run Microsoft updates it installs Defender
> updates
> and shows as "successful" and almost immediately defender comes up with
> update required etc. I have uninstalled it twice before because it becomes
> a
> nuisance being reminded to update and repeatedly fails inspite of showing
> successful
>
> "arboc77" wrote:
>
>> My new installation of Beta 2, warns "Windows Defender definitions
>> haven't
>> been updated in 54 days."
>>
>> Clicking "Check for Updates" causes the button to gray out, but no update
>> is
>> done. Same for the button in Help/About. In all cases, the button grays
>> out
>> and remains that way, no other messages appear.
>>
>> Following advice here in the forum, I've tried: deleting the signature
>> msi
>> file; following the steps in KB 915105; uninstalling and reinstalling
>> Defender.
>>
>> None of this has had any effect.
>>
>> Win XP Pro
>> Windows Defender Version: 1.1.1051.0
>> Engine Version: 1.1.1185.0
>> Signature Version: 1.0.0.0
>>
>>



 
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=?Utf-8?B?SnVsc2ll?=
Guest
Posts: n/a
 
      23rd Mar 2006
Thank you . Yes I did and it has worked perfectly . All seems to be well
now . I'm waiting for the next update with "baited breath"
Thanks for your HELP
v "Bill Sanderson" wrote:

> Have you tried going through the resolution steps here:
>
> http://support.microsoft.com/?kbid=915105
>
> --
>
> "Julsie" <(E-Mail Removed)> wrote in message
> news:4E9766CC-E061-42C2-81AD-(E-Mail Removed)...
> > Having exact problem . If run Microsoft updates it installs Defender
> > updates
> > and shows as "successful" and almost immediately defender comes up with
> > update required etc. I have uninstalled it twice before because it becomes
> > a
> > nuisance being reminded to update and repeatedly fails inspite of showing
> > successful
> >
> > "arboc77" wrote:
> >
> >> My new installation of Beta 2, warns "Windows Defender definitions
> >> haven't
> >> been updated in 54 days."
> >>
> >> Clicking "Check for Updates" causes the button to gray out, but no update
> >> is
> >> done. Same for the button in Help/About. In all cases, the button grays
> >> out
> >> and remains that way, no other messages appear.
> >>
> >> Following advice here in the forum, I've tried: deleting the signature
> >> msi
> >> file; following the steps in KB 915105; uninstalling and reinstalling
> >> Defender.
> >>
> >> None of this has had any effect.
> >>
> >> Win XP Pro
> >> Windows Defender Version: 1.1.1051.0
> >> Engine Version: 1.1.1185.0
> >> Signature Version: 1.0.0.0
> >>
> >>

>
>
>

 
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=?Utf-8?B?RmlhckhvcnM=?=
Guest
Posts: n/a
 
      23rd Mar 2006


"Julsie" wrote:

> Thank you . Yes I did and it has worked perfectly . All seems to be well
> now . I'm waiting for the next update with "baited breath"
> Thanks for your HELP
> v "Bill Sanderson" wrote:
>
> > Have you tried going through the resolution steps here:
> >
> > http://support.microsoft.com/?kbid=915105
> >
> > --
> >
> > "Julsie" <(E-Mail Removed)> wrote in message
> > news:4E9766CC-E061-42C2-81AD-(E-Mail Removed)...
> > > Having exact problem . If run Microsoft updates it installs Defender
> > > updates
> > > and shows as "successful" and almost immediately defender comes up with
> > > update required etc. I have uninstalled it twice before because it becomes
> > > a
> > > nuisance being reminded to update and repeatedly fails inspite of showing
> > > successful
> > >
> > > "arboc77" wrote:
> > >
> > >> My new installation of Beta 2, warns "Windows Defender definitions
> > >> haven't
> > >> been updated in 54 days."
> > >>
> > >> Clicking "Check for Updates" causes the button to gray out, but no update
> > >> is
> > >> done. Same for the button in Help/About. In all cases, the button grays
> > >> out
> > >> and remains that way, no other messages appear.
> > >>
> > >> Following advice here in the forum, I've tried: deleting the signature
> > >> msi
> > >> file; following the steps in KB 915105; uninstalling and reinstalling
> > >> Defender.
> > >>
> > >> None of this has had any effect.
> > >>
> > >> Win XP Pro
> > >> Windows Defender Version: 1.1.1051.0
> > >> Engine Version: 1.1.1185.0
> > >> Signature Version: 1.0.0.0
> > >>
> > >>

> >
> >
> > I have gone through these steps, as well, and now am receiving a previously unseen error message. I think I'll leave Defender uninstalled until it's ready for prime time. This is strange as the program was working perfectly when I first changed over from MS Antispyware.

 
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Bill Sanderson
Guest
Posts: n/a
 
      23rd Mar 2006
It'd be interesting to know what that error message is, of course?

--

"FiarHors" <(E-Mail Removed)> wrote in message
news:60B75F3D-775D-4C99-9513-(E-Mail Removed)...
>
>
> "Julsie" wrote:
>
>> Thank you . Yes I did and it has worked perfectly . All seems to be
>> well
>> now . I'm waiting for the next update with "baited breath"
>> Thanks for your HELP
>> v "Bill Sanderson" wrote:
>>
>> > Have you tried going through the resolution steps here:
>> >
>> > http://support.microsoft.com/?kbid=915105
>> >
>> > --
>> >
>> > "Julsie" <(E-Mail Removed)> wrote in message
>> > news:4E9766CC-E061-42C2-81AD-(E-Mail Removed)...
>> > > Having exact problem . If run Microsoft updates it installs Defender
>> > > updates
>> > > and shows as "successful" and almost immediately defender comes up
>> > > with
>> > > update required etc. I have uninstalled it twice before because it
>> > > becomes
>> > > a
>> > > nuisance being reminded to update and repeatedly fails inspite of
>> > > showing
>> > > successful
>> > >
>> > > "arboc77" wrote:
>> > >
>> > >> My new installation of Beta 2, warns "Windows Defender definitions
>> > >> haven't
>> > >> been updated in 54 days."
>> > >>
>> > >> Clicking "Check for Updates" causes the button to gray out, but no
>> > >> update
>> > >> is
>> > >> done. Same for the button in Help/About. In all cases, the button
>> > >> grays
>> > >> out
>> > >> and remains that way, no other messages appear.
>> > >>
>> > >> Following advice here in the forum, I've tried: deleting the
>> > >> signature
>> > >> msi
>> > >> file; following the steps in KB 915105; uninstalling and
>> > >> reinstalling
>> > >> Defender.
>> > >>
>> > >> None of this has had any effect.
>> > >>
>> > >> Win XP Pro
>> > >> Windows Defender Version: 1.1.1051.0
>> > >> Engine Version: 1.1.1185.0
>> > >> Signature Version: 1.0.0.0
>> > >>
>> > >>
>> >
>> >
>> > I have gone through these steps, as well, and now am receiving a
>> > previously unseen error message. I think I'll leave Defender
>> > uninstalled until it's ready for prime time. This is strange as the
>> > program was working perfectly when I first changed over from MS
>> > Antispyware.



 
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Bill Sanderson
Guest
Posts: n/a
 
      23rd Mar 2006
You're welcome--no promises--some folks do see this repeatedly, others only
a one-off.

--

"Julsie" <(E-Mail Removed)> wrote in message
news:6E24F2AD-25BB-4F13-8EE8-(E-Mail Removed)...
> Thank you . Yes I did and it has worked perfectly . All seems to be well
> now . I'm waiting for the next update with "baited breath"
> Thanks for your HELP
> v "Bill Sanderson" wrote:
>
>> Have you tried going through the resolution steps here:
>>
>> http://support.microsoft.com/?kbid=915105
>>
>> --
>>
>> "Julsie" <(E-Mail Removed)> wrote in message
>> news:4E9766CC-E061-42C2-81AD-(E-Mail Removed)...
>> > Having exact problem . If run Microsoft updates it installs Defender
>> > updates
>> > and shows as "successful" and almost immediately defender comes up with
>> > update required etc. I have uninstalled it twice before because it
>> > becomes
>> > a
>> > nuisance being reminded to update and repeatedly fails inspite of
>> > showing
>> > successful
>> >
>> > "arboc77" wrote:
>> >
>> >> My new installation of Beta 2, warns "Windows Defender definitions
>> >> haven't
>> >> been updated in 54 days."
>> >>
>> >> Clicking "Check for Updates" causes the button to gray out, but no
>> >> update
>> >> is
>> >> done. Same for the button in Help/About. In all cases, the button
>> >> grays
>> >> out
>> >> and remains that way, no other messages appear.
>> >>
>> >> Following advice here in the forum, I've tried: deleting the signature
>> >> msi
>> >> file; following the steps in KB 915105; uninstalling and reinstalling
>> >> Defender.
>> >>
>> >> None of this has had any effect.
>> >>
>> >> Win XP Pro
>> >> Windows Defender Version: 1.1.1051.0
>> >> Engine Version: 1.1.1185.0
>> >> Signature Version: 1.0.0.0
>> >>
>> >>

>>
>>
>>



 
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