Defender won't install. Could not access network location
%userproile%\mydocuments\my pictures
Help

What OS version?

Has Defender been installed before?

Give us some history about this.

"Dave" <(E-Mail Removed)> wrote in message
news:A41698EE-39A7-4480-81E2-(E-Mail Removed)...
> Defender won't install. Could not access network location
> %userproile%\mydocuments\my pictures
> Help

Thanks for your responce. Yes I belive it was installed. I am running XP Pro
SP3

"Bill Sanderson" wrote:

> What OS version?
>
> Has Defender been installed before?
>
> Give us some history about this.
>
> "Dave" <(E-Mail Removed)> wrote in message
> news:A41698EE-39A7-4480-81E2-(E-Mail Removed)...
> > Defender won't install. Could not access network location
> > %userproile%\mydocuments\my pictures
> > Help
>
>

I think you need the Windows Installer cleanup tool:


http://support.microsoft.com/kb/290301

Find the link to the download in the article.

Save the download to the desktop, and double-click and run it to install the tool, You can then delete the installer file from the desktop.

Look in the start menu for the installed tool, and run it. Select just Windows Defender and remove it.

Then re-try your installation. Should go fine.

I'd recommend uninstalling the tool if your machine is shared--there are risks if you get too click-happy with it. It should never be used to uninstall the 2007 versions of Office apps, in particular.

The other major use for this tool is when you click to run application X, and suddenly you see a dialog box about installing application Y--if you don't have a source for application Y to repair, or an uninstall link, you need the cleanup tool.



"Dave" <(E-Mail Removed)> wrote in message news:764D6406-FE18-4B79-8B68-(E-Mail Removed)...
> Thanks for your responce. Yes I belive it was installed. I am running XP Pro
> SP3
>
> "Bill Sanderson" wrote:
>
>> What OS version?
>>
>> Has Defender been installed before?
>>
>> Give us some history about this.
>>
>> "Dave" <(E-Mail Removed)> wrote in message
>> news:A41698EE-39A7-4480-81E2-(E-Mail Removed)...
>> > Defender won't install. Could not access network location
>> > %userproile%\mydocuments\my pictures
>> > Help
>>
>>


--

no luck

"Bill Sanderson" wrote:

> I think you need the Windows Installer cleanup tool:
>
>
> http://support.microsoft.com/kb/290301
>
> Find the link to the download in the article.
>
> Save the download to the desktop, and double-click and run it to install the tool, You can then delete the installer file from the desktop.
>
> Look in the start menu for the installed tool, and run it. Select just Windows Defender and remove it.
>
> Then re-try your installation. Should go fine.
>
> I'd recommend uninstalling the tool if your machine is shared--there are risks if you get too click-happy with it. It should never be used to uninstall the 2007 versions of Office apps, in particular.
>
> The other major use for this tool is when you click to run application X, and suddenly you see a dialog box about installing application Y--if you don't have a source for application Y to repair, or an uninstall link, you need the cleanup tool.
>
>
>
> "Dave" <(E-Mail Removed)> wrote in message news:764D6406-FE18-4B79-8B68-(E-Mail Removed)...
> > Thanks for your responce. Yes I belive it was installed. I am running XP Pro
> > SP3
> >
> > "Bill Sanderson" wrote:
> >
> >> What OS version?
> >>
> >> Has Defender been installed before?
> >>
> >> Give us some history about this.
> >>
> >> "Dave" <(E-Mail Removed)> wrote in message
> >> news:A41698EE-39A7-4480-81E2-(E-Mail Removed)...
> >> > Defender won't install. Could not access network location
> >> > %userproile%\mydocuments\my pictures
> >> > Help
> >>
> >>
>
>
> --
>

Shouldn't be any luck involved.

Was the error message completely unchanged?

See if "windows Defender definitions" or something similar are also listed
by the cleanup tool, and remove those as well.


"Dave" <(E-Mail Removed)> wrote in message
news:A91EBE5E-AFB4-44AE-8023-(E-Mail Removed)...
> no luck
>
> "Bill Sanderson" wrote:
>
>> I think you need the Windows Installer cleanup tool:
>>
>>
>> http://support.microsoft.com/kb/290301
>>
>> Find the link to the download in the article.
>>
>> Save the download to the desktop, and double-click and run it to install
>> the tool, You can then delete the installer file from the desktop.
>>
>> Look in the start menu for the installed tool, and run it. Select just
>> Windows Defender and remove it.
>>
>> Then re-try your installation. Should go fine.
>>
>> I'd recommend uninstalling the tool if your machine is shared--there are
>> risks if you get too click-happy with it. It should never be used to
>> uninstall the 2007 versions of Office apps, in particular.
>>
>> The other major use for this tool is when you click to run application X,
>> and suddenly you see a dialog box about installing application Y--if you
>> don't have a source for application Y to repair, or an uninstall link,
>> you need the cleanup tool.
>>
>>
>>
>> "Dave" <(E-Mail Removed)> wrote in message
>> news:764D6406-FE18-4B79-8B68-(E-Mail Removed)...
>> > Thanks for your responce. Yes I belive it was installed. I am running
>> > XP Pro
>> > SP3
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> What OS version?
>> >>
>> >> Has Defender been installed before?
>> >>
>> >> Give us some history about this.
>> >>
>> >> "Dave" <(E-Mail Removed)> wrote in message
>> >> news:A41698EE-39A7-4480-81E2-(E-Mail Removed)...
>> >> > Defender won't install. Could not access network location
>> >> > %userproile%\mydocuments\my pictures
>> >> > Help
>> >>
>> >>
>>
>>
>> --
>>


--