I am running Microsoft Defender with the latest engine installed. My
operating system is Windows XP SP 2. With the previous Microsoft Antispyware
program, the scheduled scan ran fine. The scheduled scan has not worked
since I "upgraded" to Defender. I have tried chnaging the scheduled time,
but it still dones not work. Can you help me?
--
Randy

Is the Task Scheduler disabled under services?

"Randy" wrote:

> I am running Microsoft Defender with the latest engine installed. My
> operating system is Windows XP SP 2. With the previous Microsoft Antispyware
> program, the scheduled scan ran fine. The scheduled scan has not worked
> since I "upgraded" to Defender. I have tried chnaging the scheduled time,
> but it still dones not work. Can you help me?
> --
> Randy

I'm sorry...I'm not as knowledgeable as many in this community. Where would
I look to find the answer to your question?
--
Randy


"Engel" wrote:

> Is the Task Scheduler disabled under services?
>
> "Randy" wrote:
>
> > I am running Microsoft Defender with the latest engine installed. My
> > operating system is Windows XP SP 2. With the previous Microsoft Antispyware
> > program, the scheduled scan ran fine. The scheduled scan has not worked
> > since I "upgraded" to Defender. I have tried chnaging the scheduled time,
> > but it still dones not work. Can you help me?
> > --
> > Randy

In checking your posting to another question, I found the Task Scheduler and
this specific task. When I clicked it to "run", nothing happened.

--
Randy


"Randy" wrote:

> I'm sorry...I'm not as knowledgeable as many in this community. Where would
> I look to find the answer to your question?
> --
> Randy
>
>
> "Engel" wrote:
>
> > Is the Task Scheduler disabled under services?
> >
> > "Randy" wrote:
> >
> > > I am running Microsoft Defender with the latest engine installed. My
> > > operating system is Windows XP SP 2. With the previous Microsoft Antispyware
> > > program, the scheduled scan ran fine. The scheduled scan has not worked
> > > since I "upgraded" to Defender. I have tried chnaging the scheduled time,
> > > but it still dones not work. Can you help me?
> > > --
> > > Randy

Hi Randy,

Type "services.msc" (no quotes) from your Run > Dialog Box.

This will enable your Services Editor.

Look for Task Scheduler

Highlight the entry > double-click on the entry > on the "General" "Tab" the
"Start-up Type" should be "Automatic" > "Service Status > "Started" > if no
joy, Set the Start-up Type to Automatic from the pull-down menu and Apply. If
the Service Status is Stopped hit the Start Button and Apply your way out.

"Randy" wrote:

> In checking your posting to another question, I found the Task Scheduler and
> this specific task. When I clicked it to "run", nothing happened.
>
> --
> Randy
>
>
> "Randy" wrote:
>
> > I'm sorry...I'm not as knowledgeable as many in this community. Where would
> > I look to find the answer to your question?
> > --
> > Randy
> >
> >
> > "Engel" wrote:
> >
> > > Is the Task Scheduler disabled under services?
> > >
> > > "Randy" wrote:
> > >
> > > > I am running Microsoft Defender with the latest engine installed. My
> > > > operating system is Windows XP SP 2. With the previous Microsoft Antispyware
> > > > program, the scheduled scan ran fine. The scheduled scan has not worked
> > > > since I "upgraded" to Defender. I have tried chnaging the scheduled time,
> > > > but it still dones not work. Can you help me?
> > > > --
> > > > Randy

Thank you, Engel. I checked the settings as you described and they were
already set correctly. To be certain, I pressed the "restart" button. I
then rescheduled the scan, and it still does not work. Any other thoughts?
--
Randy


"Engel" wrote:

> Hi Randy,
>
> Type "services.msc" (no quotes) from your Run > Dialog Box.
>
> This will enable your Services Editor.
>
> Look for Task Scheduler
>
> Highlight the entry > double-click on the entry > on the "General" "Tab" the
> "Start-up Type" should be "Automatic" > "Service Status > "Started" > if no
> joy, Set the Start-up Type to Automatic from the pull-down menu and Apply. If
> the Service Status is Stopped hit the Start Button and Apply your way out.
>
> "Randy" wrote:
>
> > In checking your posting to another question, I found the Task Scheduler and
> > this specific task. When I clicked it to "run", nothing happened.
> >
> > --
> > Randy
> >
> >
> > "Randy" wrote:
> >
> > > I'm sorry...I'm not as knowledgeable as many in this community. Where would
> > > I look to find the answer to your question?
> > > --
> > > Randy
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Is the Task Scheduler disabled under services?
> > > >
> > > > "Randy" wrote:
> > > >
> > > > > I am running Microsoft Defender with the latest engine installed. My
> > > > > operating system is Windows XP SP 2. With the previous Microsoft Antispyware
> > > > > program, the scheduled scan ran fine. The scheduled scan has not worked
> > > > > since I "upgraded" to Defender. I have tried chnaging the scheduled time,
> > > > > but it still dones not work. Can you help me?
> > > > > --
> > > > > Randy

There was a bug in Windows Defender such that touching the time for a
scheduled job also incremented the date for the job--i.e. if the job was
scheduled for 9 am on the 16th, and you decided to set it to now plus 5
minutes, so you could see what happened, it would also reset the 16th to the
17th.

In the task scheduler window, go to Advanced in the menu at the top.
(control panel, performance and maintenance, scheduled tasks)

Choose View hidden tasks, to see the scheduled job.
This job will get rescheduled each time you make a change within Windows
Defenders UI to the schedule.

Choose View Log to see whether you can tell anything from that log about
whether the job is happening.

I take it that the bottom of Windows Defender's home page is not showing the
scans?

There's one other relevant log: Right-click My Computer, choose Manage.
Click on the PLUS in front of event viewer. Click on "system" to select the
System events log. Then click on View, Filter, and the Source drop-down
control--Select WinDefend as the source. This will show all System event
log messages related to Windows Defender. There should be records for start
and end of scans.

A Quickscan in Windows Defender may take only a few minutes, and no UI is
shown during the scan. If you open the Defender UI while a scan is
happening, it should show the progress.

--

"Randy" <(E-Mail Removed)> wrote in message
news:83997A93-A797-42B2-B76D-(E-Mail Removed)...
> Thank you, Engel. I checked the settings as you described and they were
> already set correctly. To be certain, I pressed the "restart" button. I
> then rescheduled the scan, and it still does not work. Any other
> thoughts?
> --
> Randy
>
>
> "Engel" wrote:
>
>> Hi Randy,
>>
>> Type "services.msc" (no quotes) from your Run > Dialog Box.
>>
>> This will enable your Services Editor.
>>
>> Look for Task Scheduler
>>
>> Highlight the entry > double-click on the entry > on the "General" "Tab"
>> the
>> "Start-up Type" should be "Automatic" > "Service Status > "Started" > if
>> no
>> joy, Set the Start-up Type to Automatic from the pull-down menu and
>> Apply. If
>> the Service Status is Stopped hit the Start Button and Apply your way
>> out.
>>
>> "Randy" wrote:
>>
>> > In checking your posting to another question, I found the Task
>> > Scheduler and
>> > this specific task. When I clicked it to "run", nothing happened.
>> >
>> > --
>> > Randy
>> >
>> >
>> > "Randy" wrote:
>> >
>> > > I'm sorry...I'm not as knowledgeable as many in this community.
>> > > Where would
>> > > I look to find the answer to your question?
>> > > --
>> > > Randy
>> > >
>> > >
>> > > "Engel" wrote:
>> > >
>> > > > Is the Task Scheduler disabled under services?
>> > > >
>> > > > "Randy" wrote:
>> > > >
>> > > > > I am running Microsoft Defender with the latest engine installed.
>> > > > > My
>> > > > > operating system is Windows XP SP 2. With the previous Microsoft
>> > > > > Antispyware
>> > > > > program, the scheduled scan ran fine. The scheduled scan has not
>> > > > > worked
>> > > > > since I "upgraded" to Defender. I have tried chnaging the
>> > > > > scheduled time,
>> > > > > but it still dones not work. Can you help me?
>> > > > > --
>> > > > > Randy

Bill - Here is what the log shows for my most recent sceduled scan:

MP Scheduled Scan.job" (MpCmdRun.exe) 5/20/2006 4:00:00 PM ** ERROR **
The attempt to retrieve account information for the specified task failed;
therefore, the task did not run. Either an error occurred, or no account
information existed for the task.
The specific error is:
0x80090016: Keyset does not exist

The scan works fine when I do it manually.

Randy

"Bill Sanderson MVP" wrote:

> There was a bug in Windows Defender such that touching the time for a
> scheduled job also incremented the date for the job--i.e. if the job was
> scheduled for 9 am on the 16th, and you decided to set it to now plus 5
> minutes, so you could see what happened, it would also reset the 16th to the
> 17th.
>
> In the task scheduler window, go to Advanced in the menu at the top.
> (control panel, performance and maintenance, scheduled tasks)
>
> Choose View hidden tasks, to see the scheduled job.
> This job will get rescheduled each time you make a change within Windows
> Defenders UI to the schedule.
>
> Choose View Log to see whether you can tell anything from that log about
> whether the job is happening.
>
> I take it that the bottom of Windows Defender's home page is not showing the
> scans?
>
> There's one other relevant log: Right-click My Computer, choose Manage.
> Click on the PLUS in front of event viewer. Click on "system" to select the
> System events log. Then click on View, Filter, and the Source drop-down
> control--Select WinDefend as the source. This will show all System event
> log messages related to Windows Defender. There should be records for start
> and end of scans.
>
> A Quickscan in Windows Defender may take only a few minutes, and no UI is
> shown during the scan. If you open the Defender UI while a scan is
> happening, it should show the progress.
>
> --
>
> "Randy" <(E-Mail Removed)> wrote in message
> news:83997A93-A797-42B2-B76D-(E-Mail Removed)...
> > Thank you, Engel. I checked the settings as you described and they were
> > already set correctly. To be certain, I pressed the "restart" button. I
> > then rescheduled the scan, and it still does not work. Any other
> > thoughts?
> > --
> > Randy
> >
> >
> > "Engel" wrote:
> >
> >> Hi Randy,
> >>
> >> Type "services.msc" (no quotes) from your Run > Dialog Box.
> >>
> >> This will enable your Services Editor.
> >>
> >> Look for Task Scheduler
> >>
> >> Highlight the entry > double-click on the entry > on the "General" "Tab"
> >> the
> >> "Start-up Type" should be "Automatic" > "Service Status > "Started" > if
> >> no
> >> joy, Set the Start-up Type to Automatic from the pull-down menu and
> >> Apply. If
> >> the Service Status is Stopped hit the Start Button and Apply your way
> >> out.
> >>
> >> "Randy" wrote:
> >>
> >> > In checking your posting to another question, I found the Task
> >> > Scheduler and
> >> > this specific task. When I clicked it to "run", nothing happened.
> >> >
> >> > --
> >> > Randy
> >> >
> >> >
> >> > "Randy" wrote:
> >> >
> >> > > I'm sorry...I'm not as knowledgeable as many in this community.
> >> > > Where would
> >> > > I look to find the answer to your question?
> >> > > --
> >> > > Randy
> >> > >
> >> > >
> >> > > "Engel" wrote:
> >> > >
> >> > > > Is the Task Scheduler disabled under services?
> >> > > >
> >> > > > "Randy" wrote:
> >> > > >
> >> > > > > I am running Microsoft Defender with the latest engine installed.
> >> > > > > My
> >> > > > > operating system is Windows XP SP 2. With the previous Microsoft
> >> > > > > Antispyware
> >> > > > > program, the scheduled scan ran fine. The scheduled scan has not
> >> > > > > worked
> >> > > > > since I "upgraded" to Defender. I have tried chnaging the
> >> > > > > scheduled time,
> >> > > > > but it still dones not work. Can you help me?
> >> > > > > --
> >> > > > > Randy
>
>
>

If you look at the details of the job itself, by double clicking it--what's
in "run as" on the task tab?

Mine reads NT AUTHORITY/SYSTEM and I would ignore the password button.

One user found that resetting to a known user, and working password (an
account used for this purpose must have a password) and then resetting to NT
AUTHORITY/SYSTEM made it work on his system....

--

"Randy" <(E-Mail Removed)> wrote in message
news:B7B5C64C-B9C8-4F3A-A4DB-(E-Mail Removed)...
> Bill - Here is what the log shows for my most recent sceduled scan:
>
> MP Scheduled Scan.job" (MpCmdRun.exe) 5/20/2006 4:00:00 PM ** ERROR **
> The attempt to retrieve account information for the specified task failed;
> therefore, the task did not run. Either an error occurred, or no account
> information existed for the task.
> The specific error is:
> 0x80090016: Keyset does not exist
>
> The scan works fine when I do it manually.
>
> Randy
>
> "Bill Sanderson MVP" wrote:
>
>> There was a bug in Windows Defender such that touching the time for a
>> scheduled job also incremented the date for the job--i.e. if the job was
>> scheduled for 9 am on the 16th, and you decided to set it to now plus 5
>> minutes, so you could see what happened, it would also reset the 16th to
>> the
>> 17th.
>>
>> In the task scheduler window, go to Advanced in the menu at the top.
>> (control panel, performance and maintenance, scheduled tasks)
>>
>> Choose View hidden tasks, to see the scheduled job.
>> This job will get rescheduled each time you make a change within Windows
>> Defenders UI to the schedule.
>>
>> Choose View Log to see whether you can tell anything from that log about
>> whether the job is happening.
>>
>> I take it that the bottom of Windows Defender's home page is not showing
>> the
>> scans?
>>
>> There's one other relevant log: Right-click My Computer, choose Manage.
>> Click on the PLUS in front of event viewer. Click on "system" to select
>> the
>> System events log. Then click on View, Filter, and the Source drop-down
>> control--Select WinDefend as the source. This will show all System event
>> log messages related to Windows Defender. There should be records for
>> start
>> and end of scans.
>>
>> A Quickscan in Windows Defender may take only a few minutes, and no UI is
>> shown during the scan. If you open the Defender UI while a scan is
>> happening, it should show the progress.
>>
>> --
>>
>> "Randy" <(E-Mail Removed)> wrote in message
>> news:83997A93-A797-42B2-B76D-(E-Mail Removed)...
>> > Thank you, Engel. I checked the settings as you described and they
>> > were
>> > already set correctly. To be certain, I pressed the "restart" button.
>> > I
>> > then rescheduled the scan, and it still does not work. Any other
>> > thoughts?
>> > --
>> > Randy
>> >
>> >
>> > "Engel" wrote:
>> >
>> >> Hi Randy,
>> >>
>> >> Type "services.msc" (no quotes) from your Run > Dialog Box.
>> >>
>> >> This will enable your Services Editor.
>> >>
>> >> Look for Task Scheduler
>> >>
>> >> Highlight the entry > double-click on the entry > on the "General"
>> >> "Tab"
>> >> the
>> >> "Start-up Type" should be "Automatic" > "Service Status > "Started" >
>> >> if
>> >> no
>> >> joy, Set the Start-up Type to Automatic from the pull-down menu and
>> >> Apply. If
>> >> the Service Status is Stopped hit the Start Button and Apply your way
>> >> out.
>> >>
>> >> "Randy" wrote:
>> >>
>> >> > In checking your posting to another question, I found the Task
>> >> > Scheduler and
>> >> > this specific task. When I clicked it to "run", nothing happened.
>> >> >
>> >> > --
>> >> > Randy
>> >> >
>> >> >
>> >> > "Randy" wrote:
>> >> >
>> >> > > I'm sorry...I'm not as knowledgeable as many in this community.
>> >> > > Where would
>> >> > > I look to find the answer to your question?
>> >> > > --
>> >> > > Randy
>> >> > >
>> >> > >
>> >> > > "Engel" wrote:
>> >> > >
>> >> > > > Is the Task Scheduler disabled under services?
>> >> > > >
>> >> > > > "Randy" wrote:
>> >> > > >
>> >> > > > > I am running Microsoft Defender with the latest engine
>> >> > > > > installed.
>> >> > > > > My
>> >> > > > > operating system is Windows XP SP 2. With the previous
>> >> > > > > Microsoft
>> >> > > > > Antispyware
>> >> > > > > program, the scheduled scan ran fine. The scheduled scan has
>> >> > > > > not
>> >> > > > > worked
>> >> > > > > since I "upgraded" to Defender. I have tried chnaging the
>> >> > > > > scheduled time,
>> >> > > > > but it still dones not work. Can you help me?
>> >> > > > > --
>> >> > > > > Randy
>>
>>
>>

When I double click on the job, I get a notice reading "General Page
Initiation Failed" followed by an error code. When I click "OK", the task
window opens, but I am unable to modify anything on it. The Run line is:
Windows Defender\MpCmdRun.exe" Scan -RestrictPrivileges
--
Randy


"Bill Sanderson MVP" wrote:

> If you look at the details of the job itself, by double clicking it--what's
> in "run as" on the task tab?
>
> Mine reads NT AUTHORITY/SYSTEM and I would ignore the password button.
>
> One user found that resetting to a known user, and working password (an
> account used for this purpose must have a password) and then resetting to NT
> AUTHORITY/SYSTEM made it work on his system....
>
> --
>
> "Randy" <(E-Mail Removed)> wrote in message
> news:B7B5C64C-B9C8-4F3A-A4DB-(E-Mail Removed)...
> > Bill - Here is what the log shows for my most recent sceduled scan:
> >
> > MP Scheduled Scan.job" (MpCmdRun.exe) 5/20/2006 4:00:00 PM ** ERROR **
> > The attempt to retrieve account information for the specified task failed;
> > therefore, the task did not run. Either an error occurred, or no account
> > information existed for the task.
> > The specific error is:
> > 0x80090016: Keyset does not exist
> >
> > The scan works fine when I do it manually.
> >
> > Randy
> >
> > "Bill Sanderson MVP" wrote:
> >
> >> There was a bug in Windows Defender such that touching the time for a
> >> scheduled job also incremented the date for the job--i.e. if the job was
> >> scheduled for 9 am on the 16th, and you decided to set it to now plus 5
> >> minutes, so you could see what happened, it would also reset the 16th to
> >> the
> >> 17th.
> >>
> >> In the task scheduler window, go to Advanced in the menu at the top.
> >> (control panel, performance and maintenance, scheduled tasks)
> >>
> >> Choose View hidden tasks, to see the scheduled job.
> >> This job will get rescheduled each time you make a change within Windows
> >> Defenders UI to the schedule.
> >>
> >> Choose View Log to see whether you can tell anything from that log about
> >> whether the job is happening.
> >>
> >> I take it that the bottom of Windows Defender's home page is not showing
> >> the
> >> scans?
> >>
> >> There's one other relevant log: Right-click My Computer, choose Manage.
> >> Click on the PLUS in front of event viewer. Click on "system" to select
> >> the
> >> System events log. Then click on View, Filter, and the Source drop-down
> >> control--Select WinDefend as the source. This will show all System event
> >> log messages related to Windows Defender. There should be records for
> >> start
> >> and end of scans.
> >>
> >> A Quickscan in Windows Defender may take only a few minutes, and no UI is
> >> shown during the scan. If you open the Defender UI while a scan is
> >> happening, it should show the progress.
> >>
> >> --
> >>
> >> "Randy" <(E-Mail Removed)> wrote in message
> >> news:83997A93-A797-42B2-B76D-(E-Mail Removed)...
> >> > Thank you, Engel. I checked the settings as you described and they
> >> > were
> >> > already set correctly. To be certain, I pressed the "restart" button.
> >> > I
> >> > then rescheduled the scan, and it still does not work. Any other
> >> > thoughts?
> >> > --
> >> > Randy
> >> >
> >> >
> >> > "Engel" wrote:
> >> >
> >> >> Hi Randy,
> >> >>
> >> >> Type "services.msc" (no quotes) from your Run > Dialog Box.
> >> >>
> >> >> This will enable your Services Editor.
> >> >>
> >> >> Look for Task Scheduler
> >> >>
> >> >> Highlight the entry > double-click on the entry > on the "General"
> >> >> "Tab"
> >> >> the
> >> >> "Start-up Type" should be "Automatic" > "Service Status > "Started" >
> >> >> if
> >> >> no
> >> >> joy, Set the Start-up Type to Automatic from the pull-down menu and
> >> >> Apply. If
> >> >> the Service Status is Stopped hit the Start Button and Apply your way
> >> >> out.
> >> >>
> >> >> "Randy" wrote:
> >> >>
> >> >> > In checking your posting to another question, I found the Task
> >> >> > Scheduler and
> >> >> > this specific task. When I clicked it to "run", nothing happened.
> >> >> >
> >> >> > --
> >> >> > Randy
> >> >> >
> >> >> >
> >> >> > "Randy" wrote:
> >> >> >
> >> >> > > I'm sorry...I'm not as knowledgeable as many in this community.
> >> >> > > Where would
> >> >> > > I look to find the answer to your question?
> >> >> > > --
> >> >> > > Randy
> >> >> > >
> >> >> > >
> >> >> > > "Engel" wrote:
> >> >> > >
> >> >> > > > Is the Task Scheduler disabled under services?
> >> >> > > >
> >> >> > > > "Randy" wrote:
> >> >> > > >
> >> >> > > > > I am running Microsoft Defender with the latest engine
> >> >> > > > > installed.
> >> >> > > > > My
> >> >> > > > > operating system is Windows XP SP 2. With the previous
> >> >> > > > > Microsoft
> >> >> > > > > Antispyware
> >> >> > > > > program, the scheduled scan ran fine. The scheduled scan has
> >> >> > > > > not
> >> >> > > > > worked
> >> >> > > > > since I "upgraded" to Defender. I have tried chnaging the
> >> >> > > > > scheduled time,
> >> >> > > > > but it still dones not work. Can you help me?
> >> >> > > > > --
> >> >> > > > > Randy
> >>
> >>
> >>
>
>
>