OK - that's a step forward. A reference for that error number simply says
it means that "all updates failed" (duh!)
There was a time during beta2 when this error was fixed by downloading an
optional Root Certificates update on Windows 2000 machines. However, that
should be irrelevant now, because there should no longer be (many) Windows
2000 machines running Windows Defender.
I'm not getting anywhere fast looking into this, and I suspect you'll be
better off with folks who know WindowsUpdate better than I do.
They will probably want to see an excerpt from the WindowsUpdate.log file on
your system.
Here's how to provide that--in fact, you might just provide it when you
first post.
1) Open Windows Defender and go to Help, Check for updates. Note the time
on the clock when that check begins, and wait until it completes or the
error message comes up. Then:
Click on Start, Run, and put in:
notepad %windir%\windowsupdate.log
This may be a very large file, depending on how often you check for updates.
Scroll all the way to the end of the file, then scroll back up to the time
that you noted when you did the check for updates. Delete all the lines
ABOVE that point--i.e. just leave the stuff in that is related to that last
update attempt--the tail end of the file. Then highlight and copy and paste
that bit to a post in this forum:
http://www.microsoft.com/communities...&lang=en&cr=US
If you want, you could also post it here, and I'd be glad to take a look at
it, but the folks over there will know far more about the update process
than I do.
--
"ms" <(E-Mail Removed)> wrote in message
news:23B4BB86-86E4-41A8-BF67-(E-Mail Removed)...
> Thanks for this info. I did go to windows update and did an express scan
> and
> found that there were 12 updates recommended. I tried to download those,
> and
> none of them would download. Couldn't find out why. I went to some
> report,
> and it said to click on the symbol by failed, but nothing happend.
>
> I've re-opened Windows Defender for days, and it's always the same thing.
> By the little "fort" or whatever the symbol is on my taskbar, there's a
> yellow circle with an exclamation point in it, which I think is telling me
> I
> need to update.
>
> If you can be of any more help, I'd appreciate it! Thanks, ms
>
> "Bill Sanderson MVP" wrote:
>
>> I would go to Windows or Microsoft update on your system do an express
>> scan,
>> and see whether that takes care of it.
>>
>> You might also, even before you do that, just re-open Windows Defender
>> and
>> see if the definitions have come in. A number of definition-update
>> related
>> errors involve problems when several updates are happening at the same
>> time.
>> It's worth checking first to see whether this was the issue, because if
>> it
>> is, time will cure it.
>>
>> --
>>
>> "ms" <(E-Mail Removed)> wrote in message
>> news:C2C5CD2B-A079-4C72-8FC3-(E-Mail Removed)...
>> >I have had Windows Defender on my computer for a while. I've been able
>> >to
>> > update the definitions until about last week.
>> > I get the Ox80240022 error message, but I can't find what to do now,
>> > though.
>> >
>> > I did read that turning off one's firewall might be helpful, but that
>> > didn't
>> > work. (I did turn it back on.)
>> >
>> > Thanks
>>
>>
>>
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