I have removed and re loaded Defender Beta 2 but continue to get message
"windows encountered an error:0x80501001.One or more actions could not be
completed successfully." when I try to remove Adware Blockchecker (high risk)
.. I am using firefox/thunderbird. Plese help.

Hello Suze,

0x80501001
This error will occur if a threat is detected inside of a container such as
a ZIP file, RAR archive, etc.

The "remove" action cannot (in most cases) be applied to an object inside of
such containers, without deleting the entire container.

The issue is that you may have a ZIP file with tons of non-malicious file in
it, but one or more "bad" files as well that are detected. The question is:
how should we handle that? Deleting the entire container may inadvertently
delete the clean files as well, and that might not be what you want.

For now you can check if the ZIP file has anything else inside of it that
you want to keep. If not, just delete the ZIP file yourself and you will have
removed the threat.

If you really want to keep the ZIP file around but do not want to see this
error (and again, you can expect that in the future we will have a better
story here - at least not such a cryptic error message) you can disable
scanning inside archives. Clear the checkbox for "Scan inside archives" in
the General Settings section under the Tools menu. Generally, threats inside
archives, while good to know about, are not "active", meaning they can't do
anything bad to your system while inside the archive.

-and- -or-

To delete all but the last System Restore point.

Open Disk Cleanup via Start, Programs, Accessories, System Tººls.
It will scan the system first. Click the More Options tªb.
Now click the Clean up button under System Restºre.
This will remove all but the most recent restore pºint.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl
--

--


"suze" wrote:

> I have removed and re loaded Defender Beta 2 but continue to get message
> "windows encountered an error:0x80501001.One or more actions could not be
> completed successfully." when I try to remove Adware Blockchecker (high risk)
> . I am using firefox/thunderbird. Plese help.
>

"Engel" wrote:

> Hello Suze,
>
> 0x80501001
> This error will occur if a threat is detected inside of a container such as
> a ZIP file, RAR archive, etc.
>
> The "remove" action cannot (in most cases) be applied to an object inside of
> such containers, without deleting the entire container.
>
> The issue is that you may have a ZIP file with tons of non-malicious file in
> it, but one or more "bad" files as well that are detected. The question is:
> how should we handle that? Deleting the entire container may inadvertently
> delete the clean files as well, and that might not be what you want.
>
> For now you can check if the ZIP file has anything else inside of it that
> you want to keep. If not, just delete the ZIP file yourself and you will have
> removed the threat.
>
> If you really want to keep the ZIP file around but do not want to see this
> error (and again, you can expect that in the future we will have a better
> story here - at least not such a cryptic error message) you can disable
> scanning inside archives. Clear the checkbox for "Scan inside archives" in
> the General Settings section under the Tools menu. Generally, threats inside
> archives, while good to know about, are not "active", meaning they can't do
> anything bad to your system while inside the archive.
>
> -and- -or-
>
> To delete all but the last System Restore point.
>
> Open Disk Cleanup via Start, Programs, Accessories, System Tººls.
> It will scan the system first. Click the More Options tªb.
> Now click the Clean up button under System Restºre.
> This will remove all but the most recent restore pºint.
>
> For the benefit of the community reading this post, please rate the pºst.
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
>
> Еиçеl
> --
>
> --
>
>
> "suze" wrote:
>
> > I have removed and re loaded Defender Beta 2 but continue to get message
> > "windows encountered an error:0x80501001.One or more actions could not be
> > completed successfully." when I try to remove Adware Blockchecker (high risk)
> > . I am using firefox/thunderbird. Plese help.
> > Thank you Engels, I have decided to disabled scanning inside archives. Excellent reply. Extremely prompt, clear and helpful. Thanks again ~ Suze