What happens when you try to install? There's technical support for that
tool:
http://support.microsoft.com/oas/def...spx?Gprid=9860
--
"Susanna" <(E-Mail Removed)> wrote in message
news:44B46FC6-9F89-4A04-A92B-(E-Mail Removed)...
>I went to the update site. It said I needed to download the Genuine
> Advatntage Tool. I tried but it would not install. I saw others had had
> problems with it and didn't see much resolved on this issue. I know I
> don't
> have viruses etc. I have adware, spyware etc. I am not very experienced
> and
> probably need lots of simple explanations. Sorry,just how it is with me.
> Appreciate the help.Thanx.................--
> Susanna