Here's the Environment:
XP Pro, service pack 2
Outlook 2003
one local printer defined
several remote printers published via an Active Directory group policy.
What I'm trying to do:
Print emails from the preview pane in Outlook.
What's happening:
If I set the local printer as the default printer, select File >> Print, the
local printer is shown in the printer selection window. No problem here.
BUT...
If I set any one of the published printers as the default printer, the
printer selection window is empty and greyed out. I can switch to Table
Style, select the printer from the drop-down list, switch back to Memo style,
and then print.
If I open an email in its own window, then go to File >> Print, I have all
the printers listed, and the default, published printer, is selected, as it
should be.
Is there a fix or workaround to this, so that the published printer shows up
in the printer selection box ? This is only happening on one machine; the
others, also with Outlook 2003, do not have this problem.
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