I am setting up a new terminal server (Citrix) which is running 2003 sp1. I
have created an MST file that only creates a new OUTLOOK profile.

When someone runs outlook it creates the profile and starts outlook without
any problems. However, when you select the address book the DEFAULT PERSONAL
CONTACT list does not appear. When you go to add it to the ADDRESS BOOK the
Check box is GRAYED OUT and are unable to check it, even after restarting or
log off or restart outlook.

However, when you delete the profile that was automatically created by the
MST then manually create a new profile, this problem is NOT experienced.

Sorry, I'm trying to installing the Whole MS Suite - Professional 2003.

"DJS" wrote:

> I am setting up a new terminal server (Citrix) which is running 2003 sp1. I
> have created an MST file that only creates a new OUTLOOK profile.
>
> When someone runs outlook it creates the profile and starts outlook without
> any problems. However, when you select the address book the DEFAULT PERSONAL
> CONTACT list does not appear. When you go to add it to the ADDRESS BOOK the
> Check box is GRAYED OUT and are unable to check it, even after restarting or
> log off or restart outlook.
>
> However, when you delete the profile that was automatically created by the
> MST then manually create a new profile, this problem is NOT experienced.

Under some circumstances, the Outlook Address Book service will not get added to a new mail profile, even though the .mst file includes a .prf file that should add it. The solution is to use the CIW to create another .prf file and just export it from the CIW; don't include it in the .mst file. In this one, you'll want to set it to modify the existing profile, not create an Exchange account, and add the Outlook Address Book. You can deploy that .prf file as an additional file with the CIW installation, post in on your intranet, etc. and tell users to run it if they have problems getting their Contacts to show up in the Outlook Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"DJS" <(E-Mail Removed)> wrote in message news:6EA791ED-43AB-4D57-84C5-(E-Mail Removed)...
>I am setting up a new terminal server (Citrix) which is running 2003 sp1. I
> have created an MST file that only creates a new OUTLOOK profile.
>
> When someone runs outlook it creates the profile and starts outlook without
> any problems. However, when you select the address book the DEFAULT PERSONAL
> CONTACT list does not appear. When you go to add it to the ADDRESS BOOK the
> Check box is GRAYED OUT and are unable to check it, even after restarting or
> log off or restart outlook.
>
> However, when you delete the profile that was automatically created by the
> MST then manually create a new profile, this problem is NOT experienced.