Hi!

I'm located in Canada and I'm trying to find some kind of support/RMA
process to follow for my Pioneer DVR-A05 DVD writer. This is a retail box
unit, so it should be coverered for at least a year.

When the drive is connected to my computer, it may cause a random reboot
anyplace from right away to 12 or more hours later. The PC runs fine when
the drive is not connected.

Can someone suggest a decent contact address or web page for Pioneer
regarding defective components?

Thanks!

Try looking on the back cover of the Manual that came with the drive!!

Starz_Kid...

"Phrederik" <postmaster@127.0.0.1> wrote in message
news:2CT3b.59460$(E-Mail Removed)...
> Hi!
>
> I'm located in Canada and I'm trying to find some kind of support/RMA
> process to follow for my Pioneer DVR-A05 DVD writer. This is a retail box
> unit, so it should be coverered for at least a year.
>
> When the drive is connected to my computer, it may cause a random reboot
> anyplace from right away to 12 or more hours later. The PC runs fine when
> the drive is not connected.
>
> Can someone suggest a decent contact address or web page for Pioneer
> regarding defective components?
>
> Thanks!
>
>