If you think that's the reason...
Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"joeb" <(E-Mail Removed)> wrote in message
news:40CD2700-DE71-4B1D-B637-(E-Mail Removed)...
> Jerry,
> Thanks for the reply. I did as you suggested. When I then rebooted in
normal(?) mode, a small box popped up in the bottom right of the screen
saying that new CD/DVD hardware had been detected. It must have identified
and added the driver automatically because it was in the device manager when
I opened it. Unfortunately, the computer still does not play any disks (i.e.
audio, CD-Rom or DVD.)
>
> I searched yesterday for some solutions and found one that mentioned a
possible cause being the uninstalling of third party software that leaves
some entries unchanged in the registry. I think this may be involved but I
haven't been able to find this post again.
>
> Any further help would be appreciated.
> Thanks...Joe
>
> ----- Jerry wrote: -----
>
> Boot into Safe Mode, open Device Manager and delete any and all
CD/DVD
> devices you find. Reboot and see if Windows can now re-detect them.
>
> "joeb" <(E-Mail Removed)> wrote in message
> news:7395FC67-0205-4F0F-A4AE-(E-Mail Removed)...
> > Recently, my keyboard stopped working. It plugs into a keyboard
port (as
> opposed to a USB.) The various lights on the keyboard flash when I
first
> boot the computer but none of the keyboard keys work. After going
through
> the steps suggested on the (thankfully mouse-accessible)
troubleshooting
> help screens on my computer, I gave up and restored the system from
several
> days prior. Now my keyboard works but my CD/DVD doesn't (actually it
doesn't
> even exist according to device manager.) The system backup log showed
no
> entries that would indicate a cause of this problem. We have
installed some
> of the automatic windows updates but not for aome time prior to the
problem
> statring. I have since tried a restore from even further back in
order to
> resuscitate my CD/DVD device but with no luck.
> >> I would really appreciate any suggestions as to the cause of these
> failures.
> > Thanks...Joe
>
>
>
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