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DaVinci still can't send email

 
 
=?Utf-8?B?RG9uIE1hZ2RhbGVu?=
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      2nd Mar 2007
I have verified that all my account info is correct and that my internet mail
works. I have deleted my mail account and rebooted prior to adding a new
account with password checked before and after entry (depending on the
attempt). While I am able to receive mail, I can not send mail. When I now
try,
I get the following message:

The host 'smptout.secureserver.net' could not be found. Please verify that
you have entered the server name correctly.
Subject 'test', Account: 'mail.marshallassociates.biz', Server:
'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D

 
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DGuess
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Posts: n/a
 
      2nd Mar 2007
First question.

Is this the ISP you are connected?

Is this a web based account?


Are you using a company to host you domain and just connect via your local
ISP?

The reason I'm asking is because it appears that the account name and the
SMTP server name are different and the ISP may be blocking even without
sending a 550 Relay error message back.

So the question is this. Is either one of the domains you have listed the
way you connect to the Internet? If not, then put in the SMTP server name
for the Internet connection.



According to this one page:
http://products.secureserver.net/ema...il_outlook.htm

"NOTE: "smtpout.secureserver.net" is an SMTP relay server. In order to use
this server to send e-mails, you must first activate SMTP relay on your
e-mail account. Log on to your Manage Email Accounts page to set up SMTP
relay. If you do not have SMTP relay set up and your Internet Service
Provider (ISP) allows it, you can use the outgoing mail server for your
Internet Service Provider. Contact your Internet Service Provider to get
this setting."




"Don Magdalen" <(E-Mail Removed)> wrote in message
news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
>I have verified that all my account info is correct and that my internet
>mail
> works. I have deleted my mail account and rebooted prior to adding a new
> account with password checked before and after entry (depending on the
> attempt). While I am able to receive mail, I can not send mail. When I now
> try,
> I get the following message:
>
> The host 'smptout.secureserver.net' could not be found. Please verify that
> you have entered the server name correctly.
> Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket
> Error: 11001, Error Number: 0x800CCC0D
>



 
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PTravel
Guest
Posts: n/a
 
      2nd Mar 2007
"Don Magdalen" <(E-Mail Removed)> wrote in message
news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
>I have verified that all my account info is correct and that my internet
>mail
> works. I have deleted my mail account and rebooted prior to adding a new
> account with password checked before and after entry (depending on the
> attempt). While I am able to receive mail, I can not send mail. When I now
> try,
> I get the following message:
>
> The host 'smptout.secureserver.net' could not be found. Please verify that
> you have entered the server name correctly.
> Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Socket
> Error: 11001, Error Number: 0x800CCC0D
>



Looks like you have a typo. In your mail server configuration, make sure it
says smtpout . . . etc, not, smptout. . . etc.

 
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=?Utf-8?B?RG9uIE1hZ2RhbGVu?=
Guest
Posts: n/a
 
      2nd Mar 2007
Comcast is my ISP and worked without difficukty with OE. GoDaddy hosts my
mail and domain and it also works fine with a web account and OE.

"DGuess" wrote:

> First question.
>
> Is this the ISP you are connected?
>
> Is this a web based account?
>
>
> Are you using a company to host you domain and just connect via your local
> ISP?
>
> The reason I'm asking is because it appears that the account name and the
> SMTP server name are different and the ISP may be blocking even without
> sending a 550 Relay error message back.
>
> So the question is this. Is either one of the domains you have listed the
> way you connect to the Internet? If not, then put in the SMTP server name
> for the Internet connection.
>
>
>
> According to this one page:
> http://products.secureserver.net/ema...il_outlook.htm
>
> "NOTE: "smtpout.secureserver.net" is an SMTP relay server. In order to use
> this server to send e-mails, you must first activate SMTP relay on your
> e-mail account. Log on to your Manage Email Accounts page to set up SMTP
> relay. If you do not have SMTP relay set up and your Internet Service
> Provider (ISP) allows it, you can use the outgoing mail server for your
> Internet Service Provider. Contact your Internet Service Provider to get
> this setting."
>
>
>
>
> "Don Magdalen" <(E-Mail Removed)> wrote in message
> news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
> >I have verified that all my account info is correct and that my internet
> >mail
> > works. I have deleted my mail account and rebooted prior to adding a new
> > account with password checked before and after entry (depending on the
> > attempt). While I am able to receive mail, I can not send mail. When I now
> > try,
> > I get the following message:
> >
> > The host 'smptout.secureserver.net' could not be found. Please verify that
> > you have entered the server name correctly.
> > Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> > 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
> > Socket
> > Error: 11001, Error Number: 0x800CCC0D
> >

>
>
>

 
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=?Utf-8?B?RG9uIE1hZ2RhbGVu?=
Guest
Posts: n/a
 
      2nd Mar 2007
typos resolved, but still can not send. No error message issued??

"PTravel" wrote:

> "Don Magdalen" <(E-Mail Removed)> wrote in message
> news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
> >I have verified that all my account info is correct and that my internet
> >mail
> > works. I have deleted my mail account and rebooted prior to adding a new
> > account with password checked before and after entry (depending on the
> > attempt). While I am able to receive mail, I can not send mail. When I now
> > try,
> > I get the following message:
> >
> > The host 'smptout.secureserver.net' could not be found. Please verify that
> > you have entered the server name correctly.
> > Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> > 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
> > Socket
> > Error: 11001, Error Number: 0x800CCC0D
> >

>
>
> Looks like you have a typo. In your mail server configuration, make sure it
> says smtpout . . . etc, not, smptout. . . etc.
>
>

 
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DGuess
Guest
Posts: n/a
 
      2nd Mar 2007
Put in the Comcast SMTP server and see if it works. We had to switch to
InsightBB''s business SMTP server awhile back instead of our own domain's
SMTP server. No rhyme or reason why, they just did it one day. Might be
similar.


"Don Magdalen" <(E-Mail Removed)> wrote in message
news:12849EA7-10CC-4454-A202-(E-Mail Removed)...
> Comcast is my ISP and worked without difficukty with OE. GoDaddy hosts my
> mail and domain and it also works fine with a web account and OE.
>
> "DGuess" wrote:
>
>> First question.
>>
>> Is this the ISP you are connected?
>>
>> Is this a web based account?
>>
>>
>> Are you using a company to host you domain and just connect via your
>> local
>> ISP?
>>
>> The reason I'm asking is because it appears that the account name and the
>> SMTP server name are different and the ISP may be blocking even without
>> sending a 550 Relay error message back.
>>
>> So the question is this. Is either one of the domains you have listed
>> the
>> way you connect to the Internet? If not, then put in the SMTP server name
>> for the Internet connection.
>>
>>
>>
>> According to this one page:
>> http://products.secureserver.net/ema...il_outlook.htm
>>
>> "NOTE: "smtpout.secureserver.net" is an SMTP relay server. In order to
>> use
>> this server to send e-mails, you must first activate SMTP relay on your
>> e-mail account. Log on to your Manage Email Accounts page to set up SMTP
>> relay. If you do not have SMTP relay set up and your Internet Service
>> Provider (ISP) allows it, you can use the outgoing mail server for your
>> Internet Service Provider. Contact your Internet Service Provider to get
>> this setting."
>>
>>
>>
>>
>> "Don Magdalen" <(E-Mail Removed)> wrote in message
>> news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
>> >I have verified that all my account info is correct and that my internet
>> >mail
>> > works. I have deleted my mail account and rebooted prior to adding a
>> > new
>> > account with password checked before and after entry (depending on the
>> > attempt). While I am able to receive mail, I can not send mail. When I
>> > now
>> > try,
>> > I get the following message:
>> >
>> > The host 'smptout.secureserver.net' could not be found. Please verify
>> > that
>> > you have entered the server name correctly.
>> > Subject 'test', Account: 'mail.marshallassociates.biz', Server:
>> > 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
>> > Socket
>> > Error: 11001, Error Number: 0x800CCC0D
>> >

>>
>>
>>



 
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=?Utf-8?B?dmlyZ2lsIG1hcnRpbg==?=
Guest
Posts: n/a
 
      3rd Mar 2007
i had to change my smtp out port to 465 and pops port to 995. my sending
email after that worked fine.

virgil

"Don Magdalen" wrote:

> I have verified that all my account info is correct and that my internet mail
> works. I have deleted my mail account and rebooted prior to adding a new
> account with password checked before and after entry (depending on the
> attempt). While I am able to receive mail, I can not send mail. When I now
> try,
> I get the following message:
>
> The host 'smptout.secureserver.net' could not be found. Please verify that
> you have entered the server name correctly.
> Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> Error: 11001, Error Number: 0x800CCC0D
>

 
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Guest
Posts: n/a
 
      3rd Mar 2007
Record a log. Tools - Options - Advanced - Maintenance. The log will contain
the conversation between OE and the smtp server.

Have you entered a password/user name for sending in Tools - Accounts -
<account> - Properties - under outgoing account properties/authenication.

"Don Magdalen" <(E-Mail Removed)> wrote in message
news:6750941E-3492-4C66-814C-(E-Mail Removed)...
> typos resolved, but still can not send. No error message issued??
>
> "PTravel" wrote:
>
>> "Don Magdalen" <(E-Mail Removed)> wrote in message
>> news:859DA402-FACD-4D01-9E6E-(E-Mail Removed)...
>> >I have verified that all my account info is correct and that my internet
>> >mail
>> > works. I have deleted my mail account and rebooted prior to adding a
>> > new
>> > account with password checked before and after entry (depending on the
>> > attempt). While I am able to receive mail, I can not send mail. When I
>> > now
>> > try,
>> > I get the following message:
>> >
>> > The host 'smptout.secureserver.net' could not be found. Please verify
>> > that
>> > you have entered the server name correctly.
>> > Subject 'test', Account: 'mail.marshallassociates.biz', Server:
>> > 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
>> > Socket
>> > Error: 11001, Error Number: 0x800CCC0D
>> >

>>
>>
>> Looks like you have a typo. In your mail server configuration, make sure
>> it
>> says smtpout . . . etc, not, smptout. . . etc.
>>
>>


 
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=?Utf-8?B?d2ludGVydGltZQ==?=
Guest
Posts: n/a
 
      4th Mar 2007
Could someone help me out with the error messages
I am receiving below. I have been on line with my isp and they could not
figure these out. I am working wireless.


-- The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(E-Mail Removed)'. Subject 'test',
Account: 'pop3', Server: 'smtphm.sympatico.ca', Protocol: SMTP, Server
Response: '530 5.7.0 Must issue a STARTTLS command first', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
wintertime


"virgil martin" wrote:

> i had to change my smtp out port to 465 and pops port to 995. my sending
> email after that worked fine.
>
> virgil
>
> "Don Magdalen" wrote:
>
> > I have verified that all my account info is correct and that my internet mail
> > works. I have deleted my mail account and rebooted prior to adding a new
> > account with password checked before and after entry (depending on the
> > attempt). While I am able to receive mail, I can not send mail. When I now
> > try,
> > I get the following message:
> >
> > The host 'smptout.secureserver.net' could not be found. Please verify that
> > you have entered the server name correctly.
> > Subject 'test', Account: 'mail.marshallassociates.biz', Server:
> > 'smptout.secureserver.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> > Error: 11001, Error Number: 0x800CCC0D
> >

 
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Frank Saunders, MS-MVP OE/WM
Guest
Posts: n/a
 
      5th Mar 2007
"wintertime" <(E-Mail Removed)> wrote in message
news:C312CF07-FD29-4479-976F-(E-Mail Removed)...
> Could someone help me out with the error messages
> I am receiving below. I have been on line with my isp and they could not
> figure these out. I am working wireless.
>
>
> -- The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was '(E-Mail Removed)'. Subject 'test',
> Account: 'pop3', Server: 'smtphm.sympatico.ca', Protocol: SMTP, Server
> Response: '530 5.7.0 Must issue a STARTTLS command first', Port: 25,
> Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78



Is your ISP Sympatico? The message is from the Sympatico SMTP server, not
from Windows Mail.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


 
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