>> "Amy.Maxwell" <(E-Mail Removed)> wrote in message
>> news:1D5D2AE8-A5EC-4420-9037-(E-Mail Removed)...
>> > Ok, so everytime I plug any device (incl my optical mouse, printer,
>> > iPod,
>> > etc) into one of the USB ports on my computer, Windows recognizes it (I
>> > know
>> > because of the beep), but it won't install it. I keep getting this
>> > error
>> > "There was a problem installing this device. <Device name> An error
>> > occurred during the installation of this device. The data is invalid."
>> > This
>> > happens for every USB device I have.
>> >
>> > I saw other posts where people recommend you change the Permissions on
>> > registry keys. I tried this, but it doesn't work. In most cases,
>> > after
>> > the
>> > reboot, the permissions are back to what they were before. Any
>> > suggestions?
>> >
>> > Amy
> "Cari (MS-MVP)" wrote:
>
>> Most USB devices must have their software installed BEFORE the device is
>> connected.
>>
>> Have you also uninstalled/reinstalled the USB ports in Device Manager....
>> (delete them then reboot, provided they are working correctly, XP will
>> reinstall the drivers.)
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
"Amy.Maxwell" <(E-Mail Removed)> wrote in message
news:F27FECD4-4E58-4303-AB35-(E-Mail Removed)...
> Yes, I've gone to Device Manager, right clicked the devices (all with the
> caution marks), uninstalled them, and rebooted. I get the same
> error...Thanks
Amy:
I take it you have a number of USB ports on your PC and none of them work as
you have described. And, of course, you're plugging the USB devices directly
into the computer's USB port and not through a USB hub, right? And your XP
OS includes SP2, right?
While in theory the XP OS should recognize a non-defective USB device
connected to the system without further ado, there have been a few
motherboards produced in the past where a USB driver (provided by the
motherboard's manufacturer) *was* necessary to achieve this recognition. A
rare occurrence but we have experienced it.
You haven't indicated the make/model of your machine or the motherboard, if
you know it.
Also, you haven't said whether this non-recognition of USB devices you're
experiencing is something that's just occurred, i.e., you hadn't experienced
these problems in the past, or whether this is a new machine and the problem
has always been in existence from the start. Which is it?
Of course it's just possible you're dealing with a defective motherboard in
terms of its USB capability. (I'm assuming you've had no other problems with
the unit). Is the machine under warranty?
Anna