I have a weird problem on a user PC that I have not been able to correct.

If I Double-Click on any associated file type (INI, LOG, TXT, DOC, PDF, XLS, yada yada) it
takes a good minute plus to load. The same happens if the data file is on a network share
or is on the local PC.

If I load the application (WinWord, Excel, Adobe Reader, yada yada) and then open the data
file it loads quickly. If the file is an email attachment in MS Outlook it loads quickly.

Right-Clicking on a data file to get its properties also takes a while.

This appears is a PC problem not a user problem as any Domain or Local Account on that PC
has the same problem.

Any ideas ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Hi Dave,

Do you see any network activity when right-clicking on the mentioned file types? If so, you can analyze it further using TDIMon or Ethereal (i've not used it much). My guess is that there is a reference to a dead network drive / UNC Path in the registry.

See also: http://windowsxp.mvps.org/rcdelay.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:%(E-Mail Removed)...
I have a weird problem on a user PC that I have not been able to correct.

If I Double-Click on any associated file type (INI, LOG, TXT, DOC, PDF, XLS, yada yada) it
takes a good minute plus to load. The same happens if the data file is on a network share
or is on the local PC.

If I load the application (WinWord, Excel, Adobe Reader, yada yada) and then open the data
file it loads quickly. If the file is an email attachment in MS Outlook it loads quickly.

Right-Clicking on a data file to get its properties also takes a while.

This appears is a PC problem not a user problem as any Domain or Local Account on that PC
has the same problem.

Any ideas ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

From: "Ramesh, MS-MVP" <(E-Mail Removed)>

| Hi Dave,
|
| Do you see any network activity when right-clicking on the mentioned file types? If so,
| you can analyze it further using TDIMon or Ethereal (i've not used it much). My guess is
| that there is a reference to a dead network drive / UNC Path in the registry.
|
| See also: http://windowsxp.mvps.org/rcdelay.htm
|
| --
| Regards,
|
| Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
| Windows® Troubleshooting http://www.winhelponline.com
|

Ramesh:

Thank you very much.

The URL you provided me and your "guess" were on the money.

I searched HKEY_CLASSES_ROOT\ for "\\" and did indeed find dead UNC locations and I
replaced them with live ones. This corrected the delay and the user was extremely happy
with the results.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Hi Dave,

I'm so glad that helped. Thank you for following up on this matter.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:(E-Mail Removed)...
From: "Ramesh, MS-MVP" <(E-Mail Removed)>

| Hi Dave,
|
| Do you see any network activity when right-clicking on the mentioned file types? If so,
| you can analyze it further using TDIMon or Ethereal (i've not used it much). My guess is
| that there is a reference to a dead network drive / UNC Path in the registry.
|
| See also: http://windowsxp.mvps.org/rcdelay.htm
|
| --
| Regards,
|
| Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
| Windows® Troubleshooting http://www.winhelponline.com
|

Ramesh:

Thank you very much.

The URL you provided me and your "guess" were on the money.

I searched HKEY_CLASSES_ROOT\ for "\\" and did indeed find dead UNC locations and I
replaced them with live ones. This corrected the delay and the user was extremely happy
with the results.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

From: "Ramesh, MS-MVP" <(E-Mail Removed)>

| Hi Dave,
|
| I'm so glad that helped. Thank you for following up on this matter.
|
| --
| Regards,
|
| Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
| Windows® Troubleshooting http://www.winhelponline.com
|

She again thanked me Today so I pass her "Thank You" on to you :-)

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Thanks accepted Dave :-)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:(E-Mail Removed)...
From: "Ramesh, MS-MVP" <(E-Mail Removed)>

| Hi Dave,
|
| I'm so glad that helped. Thank you for following up on this matter.
|
| --
| Regards,
|
| Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
| Windows® Troubleshooting http://www.winhelponline.com
|

She again thanked me Today so I pass her "Thank You" on to you :-)

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm