Hello,

I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G. Outlook
worked perfectly until my first sync with the iPhone (via iTunes 7.7). Ever
since then I get the following error message ...

"A data file did not close properly the last time it was used and is being
checked for problems. Performance might be affected while the check is in
progress."

I've since tried disabling the iTunes add-in in Outlook (no success).
Uninstalling iTunes altogether (no success). And running scanpst.exe on my
..pst file (no success).

Any tips on how I should move forward to resolve the problem with be
greatly, greatly appreciated.

Thank you.

-Ann

P.S. - After doing a little research it hardly seems like I'm the only
person with this problem; however, no one seems to have provided a solution?
Again, thank you!

The error normally occurs when outlook doesn't close properly because
another process has it open. Leaving a PDA connected when you close outlook
will do it. Outlook calls up scanpst to check the pst when it loads.

In most cases, its more annoying than damaging. look in tasks manager to see
if its running after you close it. If so, start outlook in safe mode and
see if it exits correctly. if so, another add-in is doing it.


--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"CleverAntics" <(E-Mail Removed)> wrote in message
news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
> Hello,
>
> I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G. Outlook
> worked perfectly until my first sync with the iPhone (via iTunes 7.7).
> Ever
> since then I get the following error message ...
>
> "A data file did not close properly the last time it was used and is being
> checked for problems. Performance might be affected while the check is in
> progress."
>
> I've since tried disabling the iTunes add-in in Outlook (no success).
> Uninstalling iTunes altogether (no success). And running scanpst.exe on
> my
> .pst file (no success).
>
> Any tips on how I should move forward to resolve the problem with be
> greatly, greatly appreciated.
>
> Thank you.
>
> -Ann
>
> P.S. - After doing a little research it hardly seems like I'm the only
> person with this problem; however, no one seems to have provided a
> solution?
> Again, thank you!

Thank you for the quick reply.

I understand that leaving a PDA or phone connected when closing Outlook will
cause Outlook not to close properly. However, I'm still having the problem
after uninstalling iTunes and haven't connected my phone to the computer in
over a week.

I'm 99.99% sure the problem is related to iTunes 7.7 as the problem didn't
occur until right after the program was install and my phone synced. (I'm
also not the only person reporting the problem.)

I'll try running Outlook in safe mode as you suggested and will report back.

Thank you.

"Diane Poremsky [MVP]" wrote:

> The error normally occurs when outlook doesn't close properly because
> another process has it open. Leaving a PDA connected when you close outlook
> will do it. Outlook calls up scanpst to check the pst when it loads.
>
> In most cases, its more annoying than damaging. look in tasks manager to see
> if its running after you close it. If so, start outlook in safe mode and
> see if it exits correctly. if so, another add-in is doing it.
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "CleverAntics" <(E-Mail Removed)> wrote in message
> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
> > Hello,
> >
> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G. Outlook
> > worked perfectly until my first sync with the iPhone (via iTunes 7.7).
> > Ever
> > since then I get the following error message ...
> >
> > "A data file did not close properly the last time it was used and is being
> > checked for problems. Performance might be affected while the check is in
> > progress."
> >
> > I've since tried disabling the iTunes add-in in Outlook (no success).
> > Uninstalling iTunes altogether (no success). And running scanpst.exe on
> > my
> > .pst file (no success).
> >
> > Any tips on how I should move forward to resolve the problem with be
> > greatly, greatly appreciated.
> >
> > Thank you.
> >
> > -Ann
> >
> > P.S. - After doing a little research it hardly seems like I'm the only
> > person with this problem; however, no one seems to have provided a
> > solution?
> > Again, thank you!
>
>

I'm pretty sure you are right - but it should be ok after uninstalling and a
reboot.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"CleverAntics" <(E-Mail Removed)> wrote in message
news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
> Thank you for the quick reply.
>
> I understand that leaving a PDA or phone connected when closing Outlook
> will
> cause Outlook not to close properly. However, I'm still having the
> problem
> after uninstalling iTunes and haven't connected my phone to the computer
> in
> over a week.
>
> I'm 99.99% sure the problem is related to iTunes 7.7 as the problem didn't
> occur until right after the program was install and my phone synced. (I'm
> also not the only person reporting the problem.)
>
> I'll try running Outlook in safe mode as you suggested and will report
> back.
>
> Thank you.
>
> "Diane Poremsky [MVP]" wrote:
>
>> The error normally occurs when outlook doesn't close properly because
>> another process has it open. Leaving a PDA connected when you close
>> outlook
>> will do it. Outlook calls up scanpst to check the pst when it loads.
>>
>> In most cases, its more annoying than damaging. look in tasks manager to
>> see
>> if its running after you close it. If so, start outlook in safe mode and
>> see if it exits correctly. if so, another add-in is doing it.
>>
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "CleverAntics" <(E-Mail Removed)> wrote in message
>> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
>> > Hello,
>> >
>> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G. Outlook
>> > worked perfectly until my first sync with the iPhone (via iTunes 7.7).
>> > Ever
>> > since then I get the following error message ...
>> >
>> > "A data file did not close properly the last time it was used and is
>> > being
>> > checked for problems. Performance might be affected while the check is
>> > in
>> > progress."
>> >
>> > I've since tried disabling the iTunes add-in in Outlook (no success).
>> > Uninstalling iTunes altogether (no success). And running scanpst.exe
>> > on
>> > my
>> > .pst file (no success).
>> >
>> > Any tips on how I should move forward to resolve the problem with be
>> > greatly, greatly appreciated.
>> >
>> > Thank you.
>> >
>> > -Ann
>> >
>> > P.S. - After doing a little research it hardly seems like I'm the only
>> > person with this problem; however, no one seems to have provided a
>> > solution?
>> > Again, thank you!
>>
>>

Bummer. I'm still getting the error.

When I close Outlook, OUTLOOK.exe is not running in task manager. Does that
mean that Outlook closed properly or not?

Very frustrating. Thank you.

"Diane Poremsky [MVP]" wrote:

> I'm pretty sure you are right - but it should be ok after uninstalling and a
> reboot.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "CleverAntics" <(E-Mail Removed)> wrote in message
> news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
> > Thank you for the quick reply.
> >
> > I understand that leaving a PDA or phone connected when closing Outlook
> > will
> > cause Outlook not to close properly. However, I'm still having the
> > problem
> > after uninstalling iTunes and haven't connected my phone to the computer
> > in
> > over a week.
> >
> > I'm 99.99% sure the problem is related to iTunes 7.7 as the problem didn't
> > occur until right after the program was install and my phone synced. (I'm
> > also not the only person reporting the problem.)
> >
> > I'll try running Outlook in safe mode as you suggested and will report
> > back.
> >
> > Thank you.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> The error normally occurs when outlook doesn't close properly because
> >> another process has it open. Leaving a PDA connected when you close
> >> outlook
> >> will do it. Outlook calls up scanpst to check the pst when it loads.
> >>
> >> In most cases, its more annoying than damaging. look in tasks manager to
> >> see
> >> if its running after you close it. If so, start outlook in safe mode and
> >> see if it exits correctly. if so, another add-in is doing it.
> >>
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "CleverAntics" <(E-Mail Removed)> wrote in message
> >> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
> >> > Hello,
> >> >
> >> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G. Outlook
> >> > worked perfectly until my first sync with the iPhone (via iTunes 7.7).
> >> > Ever
> >> > since then I get the following error message ...
> >> >
> >> > "A data file did not close properly the last time it was used and is
> >> > being
> >> > checked for problems. Performance might be affected while the check is
> >> > in
> >> > progress."
> >> >
> >> > I've since tried disabling the iTunes add-in in Outlook (no success).
> >> > Uninstalling iTunes altogether (no success). And running scanpst.exe
> >> > on
> >> > my
> >> > .pst file (no success).
> >> >
> >> > Any tips on how I should move forward to resolve the problem with be
> >> > greatly, greatly appreciated.
> >> >
> >> > Thank you.
> >> >
> >> > -Ann
> >> >
> >> > P.S. - After doing a little research it hardly seems like I'm the only
> >> > person with this problem; however, no one seems to have provided a
> >> > solution?
> >> > Again, thank you!
> >>
> >>
>

if its not running in tasks manager, its closing properly. I'm surprised it
didn't work in safe.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"CleverAntics" <(E-Mail Removed)> wrote in message
news:40D40EBC-C986-4755-9676-(E-Mail Removed)...
> Bummer. I'm still getting the error.
>
> When I close Outlook, OUTLOOK.exe is not running in task manager. Does
> that
> mean that Outlook closed properly or not?
>
> Very frustrating. Thank you.
>
> "Diane Poremsky [MVP]" wrote:
>
>> I'm pretty sure you are right - but it should be ok after uninstalling
>> and a
>> reboot.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "CleverAntics" <(E-Mail Removed)> wrote in message
>> news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
>> > Thank you for the quick reply.
>> >
>> > I understand that leaving a PDA or phone connected when closing Outlook
>> > will
>> > cause Outlook not to close properly. However, I'm still having the
>> > problem
>> > after uninstalling iTunes and haven't connected my phone to the
>> > computer
>> > in
>> > over a week.
>> >
>> > I'm 99.99% sure the problem is related to iTunes 7.7 as the problem
>> > didn't
>> > occur until right after the program was install and my phone synced.
>> > (I'm
>> > also not the only person reporting the problem.)
>> >
>> > I'll try running Outlook in safe mode as you suggested and will report
>> > back.
>> >
>> > Thank you.
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> The error normally occurs when outlook doesn't close properly because
>> >> another process has it open. Leaving a PDA connected when you close
>> >> outlook
>> >> will do it. Outlook calls up scanpst to check the pst when it loads.
>> >>
>> >> In most cases, its more annoying than damaging. look in tasks manager
>> >> to
>> >> see
>> >> if its running after you close it. If so, start outlook in safe mode
>> >> and
>> >> see if it exits correctly. if so, another add-in is doing it.
>> >>
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> Outlook Tips by email:
>> >> dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> You can access this newsgroup by visiting
>> >> http://www.microsoft.com/office/comm...s/default.mspx or point
>> >> your
>> >> newsreader to msnews.microsoft.com.
>> >>
>> >>
>> >> "CleverAntics" <(E-Mail Removed)> wrote in
>> >> message
>> >> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
>> >> > Hello,
>> >> >
>> >> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G.
>> >> > Outlook
>> >> > worked perfectly until my first sync with the iPhone (via iTunes
>> >> > 7.7).
>> >> > Ever
>> >> > since then I get the following error message ...
>> >> >
>> >> > "A data file did not close properly the last time it was used and is
>> >> > being
>> >> > checked for problems. Performance might be affected while the check
>> >> > is
>> >> > in
>> >> > progress."
>> >> >
>> >> > I've since tried disabling the iTunes add-in in Outlook (no
>> >> > success).
>> >> > Uninstalling iTunes altogether (no success). And running
>> >> > scanpst.exe
>> >> > on
>> >> > my
>> >> > .pst file (no success).
>> >> >
>> >> > Any tips on how I should move forward to resolve the problem with be
>> >> > greatly, greatly appreciated.
>> >> >
>> >> > Thank you.
>> >> >
>> >> > -Ann
>> >> >
>> >> > P.S. - After doing a little research it hardly seems like I'm the
>> >> > only
>> >> > person with this problem; however, no one seems to have provided a
>> >> > solution?
>> >> > Again, thank you!
>> >>
>> >>
>>

So if it's closing properly, what does that mean for my .pst file? I've
already successfully run SCANPST.exe on it and the error still comes back.

Should I try uninstalling and reinstalling Outlook?

Thanks.

"Diane Poremsky [MVP]" wrote:

> if its not running in tasks manager, its closing properly. I'm surprised it
> didn't work in safe.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "CleverAntics" <(E-Mail Removed)> wrote in message
> news:40D40EBC-C986-4755-9676-(E-Mail Removed)...
> > Bummer. I'm still getting the error.
> >
> > When I close Outlook, OUTLOOK.exe is not running in task manager. Does
> > that
> > mean that Outlook closed properly or not?
> >
> > Very frustrating. Thank you.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> I'm pretty sure you are right - but it should be ok after uninstalling
> >> and a
> >> reboot.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "CleverAntics" <(E-Mail Removed)> wrote in message
> >> news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
> >> > Thank you for the quick reply.
> >> >
> >> > I understand that leaving a PDA or phone connected when closing Outlook
> >> > will
> >> > cause Outlook not to close properly. However, I'm still having the
> >> > problem
> >> > after uninstalling iTunes and haven't connected my phone to the
> >> > computer
> >> > in
> >> > over a week.
> >> >
> >> > I'm 99.99% sure the problem is related to iTunes 7.7 as the problem
> >> > didn't
> >> > occur until right after the program was install and my phone synced.
> >> > (I'm
> >> > also not the only person reporting the problem.)
> >> >
> >> > I'll try running Outlook in safe mode as you suggested and will report
> >> > back.
> >> >
> >> > Thank you.
> >> >
> >> > "Diane Poremsky [MVP]" wrote:
> >> >
> >> >> The error normally occurs when outlook doesn't close properly because
> >> >> another process has it open. Leaving a PDA connected when you close
> >> >> outlook
> >> >> will do it. Outlook calls up scanpst to check the pst when it loads.
> >> >>
> >> >> In most cases, its more annoying than damaging. look in tasks manager
> >> >> to
> >> >> see
> >> >> if its running after you close it. If so, start outlook in safe mode
> >> >> and
> >> >> see if it exits correctly. if so, another add-in is doing it.
> >> >>
> >> >>
> >> >> --
> >> >> Diane Poremsky [MVP - Outlook]
> >> >> Outlook Tips: http://www.outlook-tips.net/
> >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >>
> >> >> Outlook Tips by email:
> >> >> dailytips-subscribe-(E-Mail Removed)
> >> >>
> >> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >>
> >> >> You can access this newsgroup by visiting
> >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> >> your
> >> >> newsreader to msnews.microsoft.com.
> >> >>
> >> >>
> >> >> "CleverAntics" <(E-Mail Removed)> wrote in
> >> >> message
> >> >> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
> >> >> > Hello,
> >> >> >
> >> >> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G.
> >> >> > Outlook
> >> >> > worked perfectly until my first sync with the iPhone (via iTunes
> >> >> > 7.7).
> >> >> > Ever
> >> >> > since then I get the following error message ...
> >> >> >
> >> >> > "A data file did not close properly the last time it was used and is
> >> >> > being
> >> >> > checked for problems. Performance might be affected while the check
> >> >> > is
> >> >> > in
> >> >> > progress."
> >> >> >
> >> >> > I've since tried disabling the iTunes add-in in Outlook (no
> >> >> > success).
> >> >> > Uninstalling iTunes altogether (no success). And running
> >> >> > scanpst.exe
> >> >> > on
> >> >> > my
> >> >> > .pst file (no success).
> >> >> >
> >> >> > Any tips on how I should move forward to resolve the problem with be
> >> >> > greatly, greatly appreciated.
> >> >> >
> >> >> > Thank you.
> >> >> >
> >> >> > -Ann
> >> >> >
> >> >> > P.S. - After doing a little research it hardly seems like I'm the
> >> >> > only
> >> >> > person with this problem; however, no one seems to have provided a
> >> >> > solution?
> >> >> > Again, thank you!
> >> >>
> >> >>
> >>
>

Oh, I wanted to ask if you thought a system restore would be wise? Should I
roll back my computer to before the first sync with the iPhone (and before I
installed iTunes)? That would be about 1.5 weeks.

Thank you.

"CleverAntics" wrote:

> So if it's closing properly, what does that mean for my .pst file? I've
> already successfully run SCANPST.exe on it and the error still comes back.
>
> Should I try uninstalling and reinstalling Outlook?
>
> Thanks.
>
> "Diane Poremsky [MVP]" wrote:
>
> > if its not running in tasks manager, its closing properly. I'm surprised it
> > didn't work in safe.
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >
> > Outlook Tips by email:
> > dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > You can access this newsgroup by visiting
> > http://www.microsoft.com/office/comm...s/default.mspx or point your
> > newsreader to msnews.microsoft.com.
> >
> >
> > "CleverAntics" <(E-Mail Removed)> wrote in message
> > news:40D40EBC-C986-4755-9676-(E-Mail Removed)...
> > > Bummer. I'm still getting the error.
> > >
> > > When I close Outlook, OUTLOOK.exe is not running in task manager. Does
> > > that
> > > mean that Outlook closed properly or not?
> > >
> > > Very frustrating. Thank you.
> > >
> > > "Diane Poremsky [MVP]" wrote:
> > >
> > >> I'm pretty sure you are right - but it should be ok after uninstalling
> > >> and a
> > >> reboot.
> > >>
> > >> --
> > >> Diane Poremsky [MVP - Outlook]
> > >> Outlook Tips: http://www.outlook-tips.net/
> > >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> > >>
> > >> Outlook Tips by email:
> > >> dailytips-subscribe-(E-Mail Removed)
> > >>
> > >> EMO - a weekly newsletter about Outlook and Exchange:
> > >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> > >>
> > >> You can access this newsgroup by visiting
> > >> http://www.microsoft.com/office/comm...s/default.mspx or point
> > >> your
> > >> newsreader to msnews.microsoft.com.
> > >>
> > >>
> > >> "CleverAntics" <(E-Mail Removed)> wrote in message
> > >> news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
> > >> > Thank you for the quick reply.
> > >> >
> > >> > I understand that leaving a PDA or phone connected when closing Outlook
> > >> > will
> > >> > cause Outlook not to close properly. However, I'm still having the
> > >> > problem
> > >> > after uninstalling iTunes and haven't connected my phone to the
> > >> > computer
> > >> > in
> > >> > over a week.
> > >> >
> > >> > I'm 99.99% sure the problem is related to iTunes 7.7 as the problem
> > >> > didn't
> > >> > occur until right after the program was install and my phone synced.
> > >> > (I'm
> > >> > also not the only person reporting the problem.)
> > >> >
> > >> > I'll try running Outlook in safe mode as you suggested and will report
> > >> > back.
> > >> >
> > >> > Thank you.
> > >> >
> > >> > "Diane Poremsky [MVP]" wrote:
> > >> >
> > >> >> The error normally occurs when outlook doesn't close properly because
> > >> >> another process has it open. Leaving a PDA connected when you close
> > >> >> outlook
> > >> >> will do it. Outlook calls up scanpst to check the pst when it loads.
> > >> >>
> > >> >> In most cases, its more annoying than damaging. look in tasks manager
> > >> >> to
> > >> >> see
> > >> >> if its running after you close it. If so, start outlook in safe mode
> > >> >> and
> > >> >> see if it exits correctly. if so, another add-in is doing it.
> > >> >>
> > >> >>
> > >> >> --
> > >> >> Diane Poremsky [MVP - Outlook]
> > >> >> Outlook Tips: http://www.outlook-tips.net/
> > >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> > >> >>
> > >> >> Outlook Tips by email:
> > >> >> dailytips-subscribe-(E-Mail Removed)
> > >> >>
> > >> >> EMO - a weekly newsletter about Outlook and Exchange:
> > >> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> > >> >>
> > >> >> You can access this newsgroup by visiting
> > >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> > >> >> your
> > >> >> newsreader to msnews.microsoft.com.
> > >> >>
> > >> >>
> > >> >> "CleverAntics" <(E-Mail Removed)> wrote in
> > >> >> message
> > >> >> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
> > >> >> > Hello,
> > >> >> >
> > >> >> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G.
> > >> >> > Outlook
> > >> >> > worked perfectly until my first sync with the iPhone (via iTunes
> > >> >> > 7.7).
> > >> >> > Ever
> > >> >> > since then I get the following error message ...
> > >> >> >
> > >> >> > "A data file did not close properly the last time it was used and is
> > >> >> > being
> > >> >> > checked for problems. Performance might be affected while the check
> > >> >> > is
> > >> >> > in
> > >> >> > progress."
> > >> >> >
> > >> >> > I've since tried disabling the iTunes add-in in Outlook (no
> > >> >> > success).
> > >> >> > Uninstalling iTunes altogether (no success). And running
> > >> >> > scanpst.exe
> > >> >> > on
> > >> >> > my
> > >> >> > .pst file (no success).
> > >> >> >
> > >> >> > Any tips on how I should move forward to resolve the problem with be
> > >> >> > greatly, greatly appreciated.
> > >> >> >
> > >> >> > Thank you.
> > >> >> >
> > >> >> > -Ann
> > >> >> >
> > >> >> > P.S. - After doing a little research it hardly seems like I'm the
> > >> >> > only
> > >> >> > person with this problem; however, no one seems to have provided a
> > >> >> > solution?
> > >> >> > Again, thank you!
> > >> >>
> > >> >>
> > >>
> >

If you have the restore point, it certainly won't hurt. It has a better
chance that uninstalling - uninstalling rarely fixes anything the detect and
repair (office diagnostics) can't fix.

so - if you close outlook and run scanpst before opening it again, outlook
still does the repair?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"CleverAntics" <(E-Mail Removed)> wrote in message
news:10C0A0A0-D11A-4C9F-BAC8-(E-Mail Removed)...
> Oh, I wanted to ask if you thought a system restore would be wise? Should
> I
> roll back my computer to before the first sync with the iPhone (and before
> I
> installed iTunes)? That would be about 1.5 weeks.
>
> Thank you.
>
> "CleverAntics" wrote:
>
>> So if it's closing properly, what does that mean for my .pst file? I've
>> already successfully run SCANPST.exe on it and the error still comes
>> back.
>>
>> Should I try uninstalling and reinstalling Outlook?
>>
>> Thanks.
>>
>> "Diane Poremsky [MVP]" wrote:
>>
>> > if its not running in tasks manager, its closing properly. I'm
>> > surprised it
>> > didn't work in safe.
>> >
>> > --
>> > Diane Poremsky [MVP - Outlook]
>> > Outlook Tips: http://www.outlook-tips.net/
>> > Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >
>> > Outlook Tips by email:
>> > dailytips-subscribe-(E-Mail Removed)
>> >
>> > EMO - a weekly newsletter about Outlook and Exchange:
>> > EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >
>> > You can access this newsgroup by visiting
>> > http://www.microsoft.com/office/comm...s/default.mspx or point
>> > your
>> > newsreader to msnews.microsoft.com.
>> >
>> >
>> > "CleverAntics" <(E-Mail Removed)> wrote in
>> > message
>> > news:40D40EBC-C986-4755-9676-(E-Mail Removed)...
>> > > Bummer. I'm still getting the error.
>> > >
>> > > When I close Outlook, OUTLOOK.exe is not running in task manager.
>> > > Does
>> > > that
>> > > mean that Outlook closed properly or not?
>> > >
>> > > Very frustrating. Thank you.
>> > >
>> > > "Diane Poremsky [MVP]" wrote:
>> > >
>> > >> I'm pretty sure you are right - but it should be ok after
>> > >> uninstalling
>> > >> and a
>> > >> reboot.
>> > >>
>> > >> --
>> > >> Diane Poremsky [MVP - Outlook]
>> > >> Outlook Tips: http://www.outlook-tips.net/
>> > >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> > >>
>> > >> Outlook Tips by email:
>> > >> dailytips-subscribe-(E-Mail Removed)
>> > >>
>> > >> EMO - a weekly newsletter about Outlook and Exchange:
>> > >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> > >>
>> > >> You can access this newsgroup by visiting
>> > >> http://www.microsoft.com/office/comm...s/default.mspx or
>> > >> point
>> > >> your
>> > >> newsreader to msnews.microsoft.com.
>> > >>
>> > >>
>> > >> "CleverAntics" <(E-Mail Removed)> wrote in
>> > >> message
>> > >> news:31A4A70F-E346-42E3-82CE-(E-Mail Removed)...
>> > >> > Thank you for the quick reply.
>> > >> >
>> > >> > I understand that leaving a PDA or phone connected when closing
>> > >> > Outlook
>> > >> > will
>> > >> > cause Outlook not to close properly. However, I'm still having
>> > >> > the
>> > >> > problem
>> > >> > after uninstalling iTunes and haven't connected my phone to the
>> > >> > computer
>> > >> > in
>> > >> > over a week.
>> > >> >
>> > >> > I'm 99.99% sure the problem is related to iTunes 7.7 as the
>> > >> > problem
>> > >> > didn't
>> > >> > occur until right after the program was install and my phone
>> > >> > synced.
>> > >> > (I'm
>> > >> > also not the only person reporting the problem.)
>> > >> >
>> > >> > I'll try running Outlook in safe mode as you suggested and will
>> > >> > report
>> > >> > back.
>> > >> >
>> > >> > Thank you.
>> > >> >
>> > >> > "Diane Poremsky [MVP]" wrote:
>> > >> >
>> > >> >> The error normally occurs when outlook doesn't close properly
>> > >> >> because
>> > >> >> another process has it open. Leaving a PDA connected when you
>> > >> >> close
>> > >> >> outlook
>> > >> >> will do it. Outlook calls up scanpst to check the pst when it
>> > >> >> loads.
>> > >> >>
>> > >> >> In most cases, its more annoying than damaging. look in tasks
>> > >> >> manager
>> > >> >> to
>> > >> >> see
>> > >> >> if its running after you close it. If so, start outlook in safe
>> > >> >> mode
>> > >> >> and
>> > >> >> see if it exits correctly. if so, another add-in is doing it.
>> > >> >>
>> > >> >>
>> > >> >> --
>> > >> >> Diane Poremsky [MVP - Outlook]
>> > >> >> Outlook Tips: http://www.outlook-tips.net/
>> > >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> > >> >>
>> > >> >> Outlook Tips by email:
>> > >> >> dailytips-subscribe-(E-Mail Removed)
>> > >> >>
>> > >> >> EMO - a weekly newsletter about Outlook and Exchange:
>> > >> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> > >> >>
>> > >> >> You can access this newsgroup by visiting
>> > >> >> http://www.microsoft.com/office/comm...s/default.mspx or
>> > >> >> point
>> > >> >> your
>> > >> >> newsreader to msnews.microsoft.com.
>> > >> >>
>> > >> >>
>> > >> >> "CleverAntics" <(E-Mail Removed)> wrote in
>> > >> >> message
>> > >> >> news5BA7ACC-E20A-49FF-ABF5-(E-Mail Removed)...
>> > >> >> > Hello,
>> > >> >> >
>> > >> >> > I'm running Vista 64-bit, Outlook 2007, and have an iPhone 3G.
>> > >> >> > Outlook
>> > >> >> > worked perfectly until my first sync with the iPhone (via
>> > >> >> > iTunes
>> > >> >> > 7.7).
>> > >> >> > Ever
>> > >> >> > since then I get the following error message ...
>> > >> >> >
>> > >> >> > "A data file did not close properly the last time it was used
>> > >> >> > and is
>> > >> >> > being
>> > >> >> > checked for problems. Performance might be affected while the
>> > >> >> > check
>> > >> >> > is
>> > >> >> > in
>> > >> >> > progress."
>> > >> >> >
>> > >> >> > I've since tried disabling the iTunes add-in in Outlook (no
>> > >> >> > success).
>> > >> >> > Uninstalling iTunes altogether (no success). And running
>> > >> >> > scanpst.exe
>> > >> >> > on
>> > >> >> > my
>> > >> >> > .pst file (no success).
>> > >> >> >
>> > >> >> > Any tips on how I should move forward to resolve the problem
>> > >> >> > with be
>> > >> >> > greatly, greatly appreciated.
>> > >> >> >
>> > >> >> > Thank you.
>> > >> >> >
>> > >> >> > -Ann
>> > >> >> >
>> > >> >> > P.S. - After doing a little research it hardly seems like I'm
>> > >> >> > the
>> > >> >> > only
>> > >> >> > person with this problem; however, no one seems to have
>> > >> >> > provided a
>> > >> >> > solution?
>> > >> >> > Again, thank you!
>> > >> >>
>> > >> >>
>> > >>
>> >

I am getting the same problem (Vista 64), since I installed iTunes
7.7.1.11. Didn't want to install it, but had to to use an iPhone