And it's no help when I go online for a solution. When I reopen Windows
Mail, it tells me that there was a problem with the last message I was
reading. But this seems to happen for any message. Below is the problem
signature. What is happening?

Paul

Problem signature:
Problem Event Name: BEX
Application Name: WinMail.exe
Application Version: 6.0.6000.16480
Application Timestamp: 4638f473
Fault Module Name: StackHash_ea8f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000001
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: ea8f
Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
Additional Information 3: cf7c
Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f

Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil

If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"pg123" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> And it's no help when I go online for a solution. When I reopen Windows
> Mail, it tells me that there was a problem with the last message I was
> reading. But this seems to happen for any message. Below is the problem
> signature. What is happening?
>
> Paul
>
> Problem signature:
> Problem Event Name: BEX
> Application Name: WinMail.exe
> Application Version: 6.0.6000.16480
> Application Timestamp: 4638f473
> Fault Module Name: StackHash_ea8f
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Offset: 00000001
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: ea8f
> Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
> Additional Information 3: cf7c
> Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f
>

Thanks for your suggestions. I've tried the WMUtil program. It did detect
that the database had been corrupted and allowed me to compact it. However I
am still getting the same problem. I am considering "upgrading" to Live Mail
but still want to know why the problem is happening. It's actually quite a
simple matter to stop DEP closing Windows Mail and I have found the
following in the DEP FAQ.

" What should I do if DEP is closing a program that's part of Windows, such
as svchost.exe or explorer.exe?
The svchost.exe and explorer.exe programs are parts of the Windows operating
system. If DEP closes them or other Windows services, the cause could be
smaller programs, such as extensions, that are created by other software
publishers and that operate inside Windows. If you have recently installed a
program and notice DEP closing Windows-based programs, check with the
software publisher to see if there is an updated, DEP-compatible version
available, or try uninstalling the program."

It may be significant that the problem started after I installed eight
windows updates, five important and three recommended. None were specific to
Windows Mail. So, my original question, has anyone any ideas as to what
might be happening? Why is DEP closing Windows Mail?

Thanks for any help.

Paul


"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:uiKo$(E-Mail Removed)...
Try running the various repair functions in the WMUtil program:
http://www.oehelp.com/WMUtil

If no improvement, upgrade to Windows Live Mail:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"pg123" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> And it's no help when I go online for a solution. When I reopen Windows
> Mail, it tells me that there was a problem with the last message I was
> reading. But this seems to happen for any message. Below is the problem
> signature. What is happening?
>
> Paul
>
> Problem signature:
> Problem Event Name: BEX
> Application Name: WinMail.exe
> Application Version: 6.0.6000.16480
> Application Timestamp: 4638f473
> Fault Module Name: StackHash_ea8f
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Offset: 00000001
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: ea8f
> Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
> Additional Information 3: cf7c
> Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f
>

WMUtil does not detect a corrupt database.

Its likely that some 3rd party program is interfering and that is resulting
in the DEP errors. You can go to Start | Search and type msconfig and then
disable startup items to determine the culprit. Also see point 3 here:
www.oehelp.com/OETips.aspx#3

steve

"pg123" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks for your suggestions. I've tried the WMUtil program. It did detect
> that the database had been corrupted and allowed me to compact it. However
> I am still getting the same problem. I am considering "upgrading" to Live
> Mail but still want to know why the problem is happening. It's actually
> quite a simple matter to stop DEP closing Windows Mail and I have found
> the following in the DEP FAQ.
>
> " What should I do if DEP is closing a program that's part of Windows,
> such as svchost.exe or explorer.exe?
> The svchost.exe and explorer.exe programs are parts of the Windows
> operating system. If DEP closes them or other Windows services, the cause
> could be smaller programs, such as extensions, that are created by other
> software publishers and that operate inside Windows. If you have recently
> installed a program and notice DEP closing Windows-based programs, check
> with the software publisher to see if there is an updated, DEP-compatible
> version available, or try uninstalling the program."
>
> It may be significant that the problem started after I installed eight
> windows updates, five important and three recommended. None were specific
> to Windows Mail. So, my original question, has anyone any ideas as to what
> might be happening? Why is DEP closing Windows Mail?
>
> Thanks for any help.
>
> Paul
>
>
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:uiKo$(E-Mail Removed)...
> Try running the various repair functions in the WMUtil program:
> http://www.oehelp.com/WMUtil
>
> If no improvement, upgrade to Windows Live Mail:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "pg123" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> And it's no help when I go online for a solution. When I reopen Windows
>> Mail, it tells me that there was a problem with the last message I was
>> reading. But this seems to happen for any message. Below is the problem
>> signature. What is happening?
>>
>> Paul
>>
>> Problem signature:
>> Problem Event Name: BEX
>> Application Name: WinMail.exe
>> Application Version: 6.0.6000.16480
>> Application Timestamp: 4638f473
>> Fault Module Name: StackHash_ea8f
>> Fault Module Version: 0.0.0.0
>> Fault Module Timestamp: 00000000
>> Exception Offset: 00000001
>> Exception Code: c0000005
>> Exception Data: 00000008
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 2057
>> Additional Information 1: ea8f
>> Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
>> Additional Information 3: cf7c
>> Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f
>>
>

"Steve Cochran" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> WMUtil does not detect a corrupt database.

I'm sure that was what the DOS window told me when I pressed "Repair
Database". Scanned, message about being corrupt and then repaired. I'll do a
screen shot if I run it again.

>
> Its likely that some 3rd party program is interfering and that is
> resulting in the DEP errors. You can go to Start | Search and type
> msconfig and then disable startup items to determine the culprit. Also
> see point 3 here: www.oehelp.com/OETips.aspx#3

Thanks for the tips. I don't use on-access anti-virus but have done a few
recent scans to eliminate that possibility. At the moment I've just
increased the time between compactions to 200 runs, when that comes I can
use your utility again. If it's a third party program, perhaps the DEP error
will show up elsewhere.

Thanks for the reply.

Paul

>
> steve
>
> "pg123" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Thanks for your suggestions. I've tried the WMUtil program. It did detect
>> that the database had been corrupted and allowed me to compact it.
>> However I am still getting the same problem. I am considering "upgrading"
>> to Live Mail but still want to know why the problem is happening. It's
>> actually quite a simple matter to stop DEP closing Windows Mail and I
>> have found the following in the DEP FAQ.
>>
>> " What should I do if DEP is closing a program that's part of Windows,
>> such as svchost.exe or explorer.exe?
>> The svchost.exe and explorer.exe programs are parts of the Windows
>> operating system. If DEP closes them or other Windows services, the cause
>> could be smaller programs, such as extensions, that are created by other
>> software publishers and that operate inside Windows. If you have recently
>> installed a program and notice DEP closing Windows-based programs, check
>> with the software publisher to see if there is an updated, DEP-compatible
>> version available, or try uninstalling the program."
>>
>> It may be significant that the problem started after I installed eight
>> windows updates, five important and three recommended. None were specific
>> to Windows Mail. So, my original question, has anyone any ideas as to
>> what might be happening? Why is DEP closing Windows Mail?
>>
>> Thanks for any help.
>>
>> Paul
>>
>>
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:uiKo$(E-Mail Removed)...
>> Try running the various repair functions in the WMUtil program:
>> http://www.oehelp.com/WMUtil
>>
>> If no improvement, upgrade to Windows Live Mail:
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "pg123" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> And it's no help when I go online for a solution. When I reopen Windows
>>> Mail, it tells me that there was a problem with the last message I was
>>> reading. But this seems to happen for any message. Below is the problem
>>> signature. What is happening?
>>>
>>> Paul
>>>
>>> Problem signature:
>>> Problem Event Name: BEX
>>> Application Name: WinMail.exe
>>> Application Version: 6.0.6000.16480
>>> Application Timestamp: 4638f473
>>> Fault Module Name: StackHash_ea8f
>>> Fault Module Version: 0.0.0.0
>>> Fault Module Timestamp: 00000000
>>> Exception Offset: 00000001
>>> Exception Code: c0000005
>>> Exception Data: 00000008
>>> OS Version: 6.0.6000.2.0.0.768.3
>>> Locale ID: 2057
>>> Additional Information 1: ea8f
>>> Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
>>> Additional Information 3: cf7c
>>> Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f
>>>
>>
>
>

"pg123" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Steve Cochran" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> WMUtil does not detect a corrupt database.
>
> I'm sure that was what the DOS window told me when I pressed "Repair
> Database". Scanned, message about being corrupt and then repaired. I'll do
> a screen shot if I run it again.
>

My mistake. That's actually the ESE utility telling you that.

>>
>> Its likely that some 3rd party program is interfering and that is
>> resulting in the DEP errors. You can go to Start | Search and type
>> msconfig and then disable startup items to determine the culprit. Also
>> see point 3 here: www.oehelp.com/OETips.aspx#3
>
> Thanks for the tips. I don't use on-access anti-virus but have done a few
> recent scans to eliminate that possibility. At the moment I've just
> increased the time between compactions to 200 runs, when that comes I can
> use your utility again. If it's a third party program, perhaps the DEP
> error will show up elsewhere.
>
> Thanks for the reply.
>
> Paul
>
>>
>> steve
>>
>> "pg123" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Thanks for your suggestions. I've tried the WMUtil program. It did
>>> detect that the database had been corrupted and allowed me to compact
>>> it. However I am still getting the same problem. I am considering
>>> "upgrading" to Live Mail but still want to know why the problem is
>>> happening. It's actually quite a simple matter to stop DEP closing
>>> Windows Mail and I have found the following in the DEP FAQ.
>>>
>>> " What should I do if DEP is closing a program that's part of Windows,
>>> such as svchost.exe or explorer.exe?
>>> The svchost.exe and explorer.exe programs are parts of the Windows
>>> operating system. If DEP closes them or other Windows services, the
>>> cause could be smaller programs, such as extensions, that are created by
>>> other software publishers and that operate inside Windows. If you have
>>> recently installed a program and notice DEP closing Windows-based
>>> programs, check with the software publisher to see if there is an
>>> updated, DEP-compatible version available, or try uninstalling the
>>> program."
>>>
>>> It may be significant that the problem started after I installed eight
>>> windows updates, five important and three recommended. None were
>>> specific to Windows Mail. So, my original question, has anyone any ideas
>>> as to what might be happening? Why is DEP closing Windows Mail?
>>>
>>> Thanks for any help.
>>>
>>> Paul
>>>
>>>
>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>>> news:uiKo$(E-Mail Removed)...
>>> Try running the various repair functions in the WMUtil program:
>>> http://www.oehelp.com/WMUtil
>>>
>>> If no improvement, upgrade to Windows Live Mail:
>>> http://download.live.com/wlmail
>>>
>>> --
>>> Gary VanderMolen, Microsoft MVP (Mail)
>>> http://mvp.support.microsoft.com/def...le/vandermolen
>>>
>>>
>>> "pg123" <(E-Mail Removed)> wrote in message
>>> news:%(E-Mail Removed)...
>>>> And it's no help when I go online for a solution. When I reopen Windows
>>>> Mail, it tells me that there was a problem with the last message I was
>>>> reading. But this seems to happen for any message. Below is the problem
>>>> signature. What is happening?
>>>>
>>>> Paul
>>>>
>>>> Problem signature:
>>>> Problem Event Name: BEX
>>>> Application Name: WinMail.exe
>>>> Application Version: 6.0.6000.16480
>>>> Application Timestamp: 4638f473
>>>> Fault Module Name: StackHash_ea8f
>>>> Fault Module Version: 0.0.0.0
>>>> Fault Module Timestamp: 00000000
>>>> Exception Offset: 00000001
>>>> Exception Code: c0000005
>>>> Exception Data: 00000008
>>>> OS Version: 6.0.6000.2.0.0.768.3
>>>> Locale ID: 2057
>>>> Additional Information 1: ea8f
>>>> Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
>>>> Additional Information 3: cf7c
>>>> Additional Information 4: 53dd6ceb68a01b7e798a95c5ab44c49f
>>>>
>>>
>>
>>
>