IT updated the printer settings for the printer assigned to that machine, and
that corrected the problem. The link to that (for those interested) is:
http://support.microsoft.com/kb/294555, or bulletin Q294555.
Correction to my last post: "application worked fine" but printed to a
different printer (my default printer).
"Ra" wrote:
> More info on this: I logged onto this machine with my account and the
> application worked fine. Had IT take a look, no answer as of yet. Any ideas??
>
> "Ra" wrote:
>
> > I have this small DAO application installed on a common drive, and have
> > multiple users connect and use it as needed.
> > One of the users has had the computer replaced, since some of the functions
> > of the application will not work. For example she can no longer print a
> > report, she can not open a report and gets an 2501 error "The OpenReport
> > action was cancelled", she can not launch Outlook and gets an error 3011 "The
> > MS Jet database engine could not find the object..., etc. It is not just one
> > thing, but multiple issues she is experiencing.
> > All computers run XP Professional, only she has problems. All other users
> > are OK.
> > Please help, I tend to think it has to do with her profile, since she tried
> > to access the application on a different machine with same result.
> > Thank you in advance.