Many apologies if this is a question that's been asked before

Have recently bought an Epson D120

Can anyone tell me how to change the language settings from German to
English

Have tried reloading software (including setting Language as English)

The printer is no longer working and the warning messages (in German) aren't
helping me (Ich spreche nur ein bisschen Deutsche - as you can tell!

Any help much appreciated.

Many thanks for the reply - bit beyond me though (not a printer expert)

Sounds like Epson have made a big mistake here (imagine selling something
with the wrong language on it)

Also the thing only worked for about a week

Can anyone recommend another printer?

Cheers

"Ato_Zee" <(E-Mail Removed)> wrote in message
news:bYeXk.1319$6%(E-Mail Removed)2...
>
> On 26-Nov-2008, "Andy Flowers" <(E-Mail Removed)> wrote:
>
>> Can anyone tell me how to change the language settings from German to
>> English
>>
>> Have tried reloading software (including setting Language as English)
>>
>> The printer is no longer working and the warning messages (in German)
>> aren't
>> helping me (Ich spreche nur ein bisschen Deutsche - as you can tell!
>
> My Epson service manual seems to indicate that the same
> printer hardware is marketed worldwide, and that the market
> zone (country, language, etc)
> are written to EPROM on first install. The Epson
> service software which runs under DOS with ANSI
> support, tells you the market zone.
> So if it's now set to German, and you can't do a reinstall
> from the printers CDROM, it may need a factory default
> reset.
> I note that there is a market/destination setting screen
> in the service software.
> The service manual says that there are two market
> variants for my printer, one with 11 character tables,
> and one with 30 character tables.
> I note that the EPROM listing for my printer
> has location 33H set to 2 for German, 3 for UK,
> through lots of countries and character sets to
> 40 Hebrew8.
> Looks like if simple things don't help you may
> need the service utility and manual.
> If you are prepared to risk bricking the printer
> there should be a 3V coin cell in the PSU,
> it keeps a counter running so that if the printer
> hasn't been switched on in the last few months
> it does a thorough head clean. Not sure if
> it holds up the EPROM, or if removing it
> clears the EPROM.
> Dismantling a printer without the manual is
> not easy.

"Andy Flowers" <(E-Mail Removed)> wrote in message
news:LbdXk.4804$(E-Mail Removed)2...

> Have recently bought an Epson D120
>
> Can anyone tell me how to change the language settings from German to
> English

Download the manual from
http://esupport.epson-europe.com/Fil...7cgV&id=318212

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

Many thanks for this
Unfortunately I've already downloaded the manual - another problem, it's a
zipped file which when unzipped is a mass of html files, GIFs, JPEgs etc.
wading through some of the net files I managed to get to some form of
index - no mention of language settings
Epson haven't doen very well here, when you ship products in the wrong
language, and when even your help files need help files its time perhaps to
have a rethink on your customer service.
Frustrated! ((

"Don Phillipson" <(E-Mail Removed)> wrote in message
news:ggka1n$tb$(E-Mail Removed)...
> "Andy Flowers" <(E-Mail Removed)> wrote in message
> news:LbdXk.4804$(E-Mail Removed)2...
>
>> Have recently bought an Epson D120
>>
>> Can anyone tell me how to change the language settings from German to
>> English
>
> Download the manual from
> http://esupport.epson-europe.com/Fil...7cgV&id=318212
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>

"Andy Flowers" <(E-Mail Removed)> wrote in message
news:lFiXk.970$(E-Mail Removed)2...

> Many thanks for this
> Unfortunately I've already downloaded the manual - another problem, it's a
> zipped file which when unzipped is a mass of html files, GIFs, JPEgs etc.
> wading through some of the net files I managed to get to some form of
> index - no mention of language settings
> Epson haven't doen very well here, when you ship products in the wrong
> language, and when even your help files need help files its time perhaps
to
> have a rethink on your customer service.
> Frustrated! ((

If you bought from Epson you should have no trouble
registering your purchase and obtaining either a printed
manual or (by email) instructions how to change display language.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

Bought from PC World - should be OK

"Ato_Zee" <(E-Mail Removed)> wrote in message
news:k7jXk.3158$(E-Mail Removed)2...
>
>> Sounds like Epson have made a big mistake here (imagine selling something
>> with the wrong language on it)
>>
>> Also the thing only worked for about a week
>
> It may have started out in Germany and is a grey import, this
> happens a lot with computer kit. Quite often kit appears with
> (illegal in the UK) continental mains leads, needing either
> a regular 13A to IEC lead or a shaver adapter.
> What is its history, is the user handbook in German, and
> the support CD, was that genuine Epson (or a badly
> inkjet labeled) copy?
> If it only worked for a week it is still under warranty,
> if it's off eBay and the vendor doesn't want to know,
> and definiely pretty dead, see if you can get at the PSU
> and its coin cell, if its dead you have nothing to lose,
> like most Epsons it is going to landfill anyway.
> Sure its not dead from dried ink?
> At under 50 quid new it is not exactly a high end
> product.

Bought from PC World - large chain here in the UK
Had problems registering it online - Epson have made nothing about this
product easy!
I've managed to access the downloaded manual (took a while wading through
the various files) - no obvious mention of language settings
Thinking of putting an axe through it (or perhaps "ein" axe)


"Don Phillipson" <(E-Mail Removed)> wrote in message
news:ggkg33$4ka$(E-Mail Removed)...
> "Andy Flowers" <(E-Mail Removed)> wrote in message
> news:lFiXk.970$(E-Mail Removed)2...
>
>> Many thanks for this
>> Unfortunately I've already downloaded the manual - another problem, it's
>> a
>> zipped file which when unzipped is a mass of html files, GIFs, JPEgs etc.
>> wading through some of the net files I managed to get to some form of
>> index - no mention of language settings
>> Epson haven't doen very well here, when you ship products in the wrong
>> language, and when even your help files need help files its time perhaps
> to
>> have a rethink on your customer service.
>> Frustrated! ((
>
> If you bought from Epson you should have no trouble
> registering your purchase and obtaining either a printed
> manual or (by email) instructions how to change display language.
>
> --
> Don Phillipson
> Carlsbad Springs
> (Ottawa, Canada)
>
>

Thanks for the reply
Ironically we have visited Germany a lot over the years and I've tried hard
to learn German
Not enough German unfortunately to understand technical error messages on
unreliable printers though.
In fairness, most people in the UK wouldn't understand the messages even if
they were in English
Perhaps its better that they are in a genuine foreign language rather than
the technobabble that passes for helpful instructions.
Best go - I'm sounding bitter and twisted now!


"Ato_Zee" <(E-Mail Removed)> wrote in message
news:IDvXk.2999$_(E-Mail Removed)2...
>
>> Bought from PC World - large chain here in the UK
>> Had problems registering it online - Epson have made nothing about this
>> product easy!
>
> If it came with a registration card, and you have dated proof
> of purchase showing it is within warranty, just fill in the
> card, send it off, and raise a warranty claim.
> PC World were fined for selling a returned PC as new,
> the purchaser found the original purchasers banking
> details on it.
> I sometimes shop at Dixons in Ghent, for things
> like batteries, their other goods are dearer than
> the UK and carry a recycling tax. Dixons have a
> presence on the continent and are part of the PC World
> group. Maybe they had a warehouse full in Germany
> and shipped them to the UK.
> So its origins might be a bit obscure, was it in an
> unopened factory sealed box, a returned for refund
> item, a continental model shipped over here, etc.
>> Had problems registering it online
> Sounds fishy to me, should be easy to register
> online if you go to Germany, no need to take
> the printer with you, I think the warranty is
> world wide. You can take in the German Christmas
> markets at the same time, sample the beer and
> sausages, and Hamburgs night life, English
> spoken there.