I know I have something, virus/malware/spyware whatever because it tells me
with big red letters on a black screen that I have to remove all spyware or
my computer will never run again that it will infect my boss, my family, my
children...

I tried starting using f2 and f12 and all I get is my desktop
picture..that's it. No icons, no start button, using control alt del I get a
messege saying that the admin shut it off.

Please help

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://aumha.net/viewtopic.php?f=30&t=4075

• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


bluemerle wrote:
> I know I have something, virus/malware/spyware whatever because it tells
> me
> with big red letters on a black screen that I have to remove all spyware
> or
> my computer will never run again that it will infect my boss, my family,
> my
> children...
>
> I tried starting using f2 and f12 and all I get is my desktop
> picture..that's it. No icons, no start button, using control alt del I
> get
> a messege saying that the admin shut it off.
>
> Please help

Well...I guess I'm going to have to just eat it and send it out. You know
what's funny? My Mcafee started showing all these trojans etc just before
the crash.

Oh well...Thank you PA Bear..I think this is more then I can handle so I'll
send it out.

Thanks again

"PA Bear [MS MVP]" wrote:

> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
> (only!) in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> • http://aumha.net/viewtopic.php?f=30&t=4075
>
> • http://mvps.org/winhelp2002/unwanted.htm
> • http://inetexplorer.mvps.org/tshoot.html
> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
> • http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php,
> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> bluemerle wrote:
> > I know I have something, virus/malware/spyware whatever because it tells
> > me
> > with big red letters on a black screen that I have to remove all spyware
> > or
> > my computer will never run again that it will infect my boss, my family,
> > my
> > children...
> >
> > I tried starting using f2 and f12 and all I get is my desktop
> > picture..that's it. No icons, no start button, using control alt del I
> > get
> > a messege saying that the admin shut it off.
> >
> > Please help
>
>

YW & thanks for your feedback.

Tip: I would NOT recommend using McAfee Security Center!


bluemerle wrote:
> Well...I guess I'm going to have to just eat it and send it out. You know
> what's funny? My Mcafee started showing all these trojans etc just before
> the crash.
>
> Oh well...Thank you PA Bear..I think this is more then I can handle so
> I'll
> send it out.
>
> Thanks again
>
> "PA Bear [MS MVP]" wrote:
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
>> scan
>> (only!) in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting requested
>> logs
>> in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> • http://aumha.net/viewtopic.php?f=30&t=4075
>>
>> • http://mvps.org/winhelp2002/unwanted.htm
>> • http://inetexplorer.mvps.org/tshoot.html
>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> • http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> bluemerle wrote:
>>> I know I have something, virus/malware/spyware whatever because it tells
>>> me
>>> with big red letters on a black screen that I have to remove all spyware
>>> or
>>> my computer will never run again that it will infect my boss, my family,
>>> my
>>> children...
>>>
>>> I tried starting using f2 and f12 and all I get is my desktop
>>> picture..that's it. No icons, no start button, using control alt del I
>>> get
>>> a messege saying that the admin shut it off.
>>>
>>> Please help

what you can try is to
boot in the safe modes
and if the nag screens
don't show up,

then you have 50% of
the problem solved

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
>
>

"bluemerle" <(E-Mail Removed)> wrote in message
news:C946B737-5499-4F45-8BC9-(E-Mail Removed)...
> I know I have something, virus/malware/spyware whatever because it tells
> me
> with big red letters on a black screen that I have to remove all spyware
> or
> my computer will never run again that it will infect my boss, my family,
> my
> children...
>
> I tried starting using f2 and f12 and all I get is my desktop
> picture..that's it. No icons, no start button, using control alt del I
> get a
> messege saying that the admin shut it off.
>
> Please help