I have created a new document and saved it in 2007 format. I've then added
specific commands to the Quick Access toolbar for that document. Again, saved
the document and then closed it. Next time I open it the toolbar with my
commands are all there, but after a brief period of time, the custom tools
disappear.

any ideas??

Laurie

If you saved the changes to the QAT to a particular document, it will only
be available when that document is the current document.

--
Stefan Blom
Microsoft Word MVP


"laurie_g" wrote in message
news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
>I have created a new document and saved it in 2007 format. I've then added
> specific commands to the Quick Access toolbar for that document. Again,
> saved
> the document and then closed it. Next time I open it the toolbar with my
> commands are all there, but after a brief period of time, the custom tools
> disappear.
>
> any ideas??
>
> Laurie

Yes, I've done that. The QAT is there with the "custom" tools when I open the
document, but after working on the document for awhile, the "custom" tools
disappear.

"Stefan Blom" wrote:

> If you saved the changes to the QAT to a particular document, it will only
> be available when that document is the current document.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
> "laurie_g" wrote in message
> news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
> >I have created a new document and saved it in 2007 format. I've then added
> > specific commands to the Quick Access toolbar for that document. Again,
> > saved
> > the document and then closed it. Next time I open it the toolbar with my
> > commands are all there, but after a brief period of time, the custom tools
> > disappear.
> >
> > any ideas??
> >
> > Laurie
>
>
>

Are you doing something in particular when the commands disappear?

--
Stefan Blom
Microsoft Word MVP


"laurie_g" wrote in message
news:F8E9E120-97F6-4E3E-90A6-(E-Mail Removed)...
> Yes, I've done that. The QAT is there with the "custom" tools when I open
> the
> document, but after working on the document for awhile, the "custom" tools
> disappear.
>
> "Stefan Blom" wrote:
>
>> If you saved the changes to the QAT to a particular document, it will
>> only
>> be available when that document is the current document.
>>
>> --
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>> "laurie_g" wrote in message
>> news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
>> >I have created a new document and saved it in 2007 format. I've then
>> >added
>> > specific commands to the Quick Access toolbar for that document. Again,
>> > saved
>> > the document and then closed it. Next time I open it the toolbar with
>> > my
>> > commands are all there, but after a brief period of time, the custom
>> > tools
>> > disappear.
>> >
>> > any ideas??
>> >
>> > Laurie
>>
>>
>>

No, I am still trying to pinpoint what triggers it to disappear. I am
creating shapes in a drawing canvas in the document. However, I am also
working on another Word document as well. I wondered if it had something to
do with toggling? The second document does not have any tools added to the
QAT.

"Stefan Blom" wrote:

> Are you doing something in particular when the commands disappear?
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
> "laurie_g" wrote in message
> news:F8E9E120-97F6-4E3E-90A6-(E-Mail Removed)...
> > Yes, I've done that. The QAT is there with the "custom" tools when I open
> > the
> > document, but after working on the document for awhile, the "custom" tools
> > disappear.
> >
> > "Stefan Blom" wrote:
> >
> >> If you saved the changes to the QAT to a particular document, it will
> >> only
> >> be available when that document is the current document.
> >>
> >> --
> >> Stefan Blom
> >> Microsoft Word MVP
> >>
> >>
> >> "laurie_g" wrote in message
> >> news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
> >> >I have created a new document and saved it in 2007 format. I've then
> >> >added
> >> > specific commands to the Quick Access toolbar for that document. Again,
> >> > saved
> >> > the document and then closed it. Next time I open it the toolbar with
> >> > my
> >> > commands are all there, but after a brief period of time, the custom
> >> > tools
> >> > disappear.
> >> >
> >> > any ideas??
> >> >
> >> > Laurie
> >>
> >>
> >>
>
>
>
>
>

No, the QAT for one document (or template) should not be able to affect the
QAT for another (except in the sense that the QAT of a certain document is
only available when that document is current, of course).

Which commands did you add to the QAT? Are you saying that they actually
disappear or that they are greyed out?

--
Stefan Blom
Microsoft Word MVP


"laurie_g" wrote in message
news:AC885A86-5EB9-486A-817F-(E-Mail Removed)...
> No, I am still trying to pinpoint what triggers it to disappear. I am
> creating shapes in a drawing canvas in the document. However, I am also
> working on another Word document as well. I wondered if it had something
> to
> do with toggling? The second document does not have any tools added to the
> QAT.
>
> "Stefan Blom" wrote:
>
>> Are you doing something in particular when the commands disappear?
>>
>> --
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>> "laurie_g" wrote in message
>> news:F8E9E120-97F6-4E3E-90A6-(E-Mail Removed)...
>> > Yes, I've done that. The QAT is there with the "custom" tools when I
>> > open
>> > the
>> > document, but after working on the document for awhile, the "custom"
>> > tools
>> > disappear.
>> >
>> > "Stefan Blom" wrote:
>> >
>> >> If you saved the changes to the QAT to a particular document, it will
>> >> only
>> >> be available when that document is the current document.
>> >>
>> >> --
>> >> Stefan Blom
>> >> Microsoft Word MVP
>> >>
>> >>
>> >> "laurie_g" wrote in message
>> >> news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
>> >> >I have created a new document and saved it in 2007 format. I've then
>> >> >added
>> >> > specific commands to the Quick Access toolbar for that document.
>> >> > Again,
>> >> > saved
>> >> > the document and then closed it. Next time I open it the toolbar
>> >> > with
>> >> > my
>> >> > commands are all there, but after a brief period of time, the custom
>> >> > tools
>> >> > disappear.
>> >> >
>> >> > any ideas??
>> >> >
>> >> > Laurie
>> >>
>> >>
>> >>
>>
>>
>>
>>
>>

No, they actually disappear. I have added Page Orientation, New Drawing
Canvas, WordArt, Print, and Exit Word commands. I am not in compatability
mode, it is not saved as a template or in some obsure location - it is saved
locally. I have all the updates for Windows XP and Office 2007.

I have not had any problems at all customizing QATs in PowerPoint. I open
PPT and save a document, then add commands to the QAT for THAT document by
using the "Customize Quick Access toolbar..." command. Which is the same as
what I am doing in Word...

Since this is a document that is going to be distributed and used as a
template by very young users, I need to feel secure that the QAT will stay
intact.


"Stefan Blom" wrote:

> No, the QAT for one document (or template) should not be able to affect the
> QAT for another (except in the sense that the QAT of a certain document is
> only available when that document is current, of course).
>
> Which commands did you add to the QAT? Are you saying that they actually
> disappear or that they are greyed out?
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
> "laurie_g" wrote in message
> news:AC885A86-5EB9-486A-817F-(E-Mail Removed)...
> > No, I am still trying to pinpoint what triggers it to disappear. I am
> > creating shapes in a drawing canvas in the document. However, I am also
> > working on another Word document as well. I wondered if it had something
> > to
> > do with toggling? The second document does not have any tools added to the
> > QAT.
> >
> > "Stefan Blom" wrote:
> >
> >> Are you doing something in particular when the commands disappear?
> >>
> >> --
> >> Stefan Blom
> >> Microsoft Word MVP
> >>
> >>
> >> "laurie_g" wrote in message
> >> news:F8E9E120-97F6-4E3E-90A6-(E-Mail Removed)...
> >> > Yes, I've done that. The QAT is there with the "custom" tools when I
> >> > open
> >> > the
> >> > document, but after working on the document for awhile, the "custom"
> >> > tools
> >> > disappear.
> >> >
> >> > "Stefan Blom" wrote:
> >> >
> >> >> If you saved the changes to the QAT to a particular document, it will
> >> >> only
> >> >> be available when that document is the current document.
> >> >>
> >> >> --
> >> >> Stefan Blom
> >> >> Microsoft Word MVP
> >> >>
> >> >>
> >> >> "laurie_g" wrote in message
> >> >> news:AC3F0EE8-F0E4-4E5D-9E8D-(E-Mail Removed)...
> >> >> >I have created a new document and saved it in 2007 format. I've then
> >> >> >added
> >> >> > specific commands to the Quick Access toolbar for that document.
> >> >> > Again,
> >> >> > saved
> >> >> > the document and then closed it. Next time I open it the toolbar
> >> >> > with
> >> >> > my
> >> >> > commands are all there, but after a brief period of time, the custom
> >> >> > tools
> >> >> > disappear.
> >> >> >
> >> >> > any ideas??
> >> >> >
> >> >> > Laurie
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
> >>
> >>
>
>
>
>
>
>

Hi Laurie,

After they've disappeared, if you go to the Customization dialog
(Alt, F, I, C) and look at the listing for QAT items in that document or template are they still listed?

Is the document you're switching with using a different template as the basis for the document than the one with the custom QAT in
it and does the other one also have a document specific set of QAT content?

Do you have Office 2007 Service Pack 1 installed?

==============
<<"laurie_g" <(E-Mail Removed)> wrote in message news:A52DE127-7F9F-4277-92D7-(E-Mail Removed)...
No, they actually disappear. I have added Page Orientation, New Drawing
Canvas, WordArt, Print, and Exit Word commands. I am not in compatability
mode, it is not saved as a template or in some obsure location - it is saved
locally. I have all the updates for Windows XP and Office 2007.

I have not had any problems at all customizing QATs in PowerPoint. I open
PPT and save a document, then add commands to the QAT for THAT document by
using the "Customize Quick Access toolbar..." command. Which is the same as
what I am doing in Word...

Since this is a document that is going to be distributed and used as a
template by very young users, I need to feel secure that the QAT will stay
intact. >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Hi,
No, all of the commands i've added are no longer listed.
The document that I am switching to uses a different template than the one
that is having the disappearing issue, and it does not have a customized QAT.

Yes, I have Office 2007 SP1 installed.

"Bob Buckland ?:-)" wrote:

> Hi Laurie,
>
> After they've disappeared, if you go to the Customization dialog
> (Alt, F, I, C) and look at the listing for QAT items in that document or template are they still listed?
>
> Is the document you're switching with using a different template as the basis for the document than the one with the custom QAT in
> it and does the other one also have a document specific set of QAT content?
>
> Do you have Office 2007 Service Pack 1 installed?
>
> ==============
> <<"laurie_g" <(E-Mail Removed)> wrote in message news:A52DE127-7F9F-4277-92D7-(E-Mail Removed)...
> No, they actually disappear. I have added Page Orientation, New Drawing
> Canvas, WordArt, Print, and Exit Word commands. I am not in compatability
> mode, it is not saved as a template or in some obsure location - it is saved
> locally. I have all the updates for Windows XP and Office 2007.
>
> I have not had any problems at all customizing QATs in PowerPoint. I open
> PPT and save a document, then add commands to the QAT for THAT document by
> using the "Customize Quick Access toolbar..." command. Which is the same as
> what I am doing in Word...
>
> Since this is a document that is going to be distributed and used as a
> template by very young users, I need to feel secure that the QAT will stay
> intact. >>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>

Hi Laurie,

Are you able to provide a link for the templates/documents you're using? I've not been able to 'lose' the document based QAT
choices when using different documents with/without QAT items based on different templates.

Are there any Add-ins being used in Word by any chance? Are these complex templates or are they being saved at any point in a
previous Word version?

Are you using the Office clipboard between these documents?

=========
<<"laurie_g" <(E-Mail Removed)> wrote in message news:C514AA3A-E0A3-4DC0-8FE0-(E-Mail Removed)...
Hi,
No, all of the commands i've added are no longer listed.
The document that I am switching to uses a different template than the one
that is having the disappearing issue, and it does not have a customized QAT.

Yes, I have Office 2007 SP1 installed. >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*