Hi,

An Error message with the above title pops up with great gusto every time I
open an email. The body of the Error message reads, An error occurred while
calling the callback: "Ribbon_GetDCVisible"

I have no idea why, what it's about, or how to eliminate it. Can someone
help me out with this please?

Thank you, all assistance is appreciated

Buck

"John Smith" <(E-Mail Removed)> wrote in message
news:if3fmt$a1e$(E-Mail Removed)...
> Hi,
>
> An Error message with the above title pops up with great gusto every time
> I
> open an email. The body of the Error message reads, An error occurred
> while
> calling the callback: "Ribbon_GetDCVisible"
>
> I have no idea why, what it's about, or how to eliminate it. Can someone
> help me out with this please?
>
> Thank you, all assistance is appreciated
>
> Buck
>

Buck,

Check the add-ins you have installed in Outlook

1. Open Outlook -->Tools --> Trust Center - Add-ins
2. In the manage box at the bottom, select "COM Add-ins" (should be default)
and click Go
3. Uncheck "Microsoft Access Outlook Add-in for Data Collection and
Publishing"
4. OK your way out

HTH

MB

John Smith wrote:

> Hi,
>
> An Error message with the above title pops up with great gusto every time I
> open an email. The body of the Error message reads, An error occurred while
> calling the callback: "Ribbon_GetDCVisible"
>
> I have no idea why, what it's about, or how to eliminate it. Can someone
> help me out with this please?
>
> Thank you, all assistance is appreciated
>
> Buck

So did you ever bother to load Outlook in its safe mode as was suggested
in your earlier post in alt.computer to see if an add-on was your
problem?

"VanguardLH" <(E-Mail Removed)> wrote in message
news:if3oej$hic$(E-Mail Removed)...
> John Smith wrote:
>
>> Hi,
>>
>> An Error message with the above title pops up with great gusto every
>> time I
>> open an email. The body of the Error message reads, An error occurred
>> while
>> calling the callback: "Ribbon_GetDCVisible"
>>
>> I have no idea why, what it's about, or how to eliminate it. Can someone
>> help me out with this please?
>>
>> Thank you, all assistance is appreciated
>>
>> Buck
>
> So did you ever bother to load Outlook in its safe mode as was suggested
> in your earlier post in alt.computer to see if an add-on was your
> problem?

Hi,

I did try running Outlook in safe mode, and the problem doesn't happen.

"John Smith" <(E-Mail Removed)> wrote in message
news:if6o4m$p8l$(E-Mail Removed)...
>
> "VanguardLH" <(E-Mail Removed)> wrote in message news:if3oej$hic$(E-Mail Removed)...
>> John Smith wrote:
> I did try running Outlook in safe mode, and the problem doesn't happen.

John

Then you add back the Add Ons one by one and test until you find the one that is the
culprit

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

Peter Foldes wrote:

> John Smith wrote ...
>
>> I did try running Outlook in safe mode, and the problem doesn't
>> happen.
>
> Then you add back the Add Ons one by one and test until you find the
> one that is the culprit

Just to clarify, "add back" should be "re-enable" (after first disabling
them all). You can probably skip disabling the Microsoft add-ons and
just focus on disabling and re-enabling one-by-one the non-Microsoft
add-ons.

Thanks for the correction on words.:-)

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect


"VanguardLH" <(E-Mail Removed)> wrote in message news:if8a2c$7nu$(E-Mail Removed)...
> Peter Foldes wrote:
>
>> John Smith wrote ...
>>
>>> I did try running Outlook in safe mode, and the problem doesn't
>>> happen.
>>
>> Then you add back the Add Ons one by one and test until you find the
>> one that is the culprit
>
> Just to clarify, "add back" should be "re-enable" (after first disabling
> them all). You can probably skip disabling the Microsoft add-ons and
> just focus on disabling and re-enabling one-by-one the non-Microsoft
> add-ons.

"MerseyBeat" <(E-Mail Removed)> wrote in message
news:if3juj$ile$(E-Mail Removed)...
> "John Smith" <(E-Mail Removed)> wrote in message
> news:if3fmt$a1e$(E-Mail Removed)...
>> Hi,
>>
>> An Error message with the above title pops up with great gusto every
>> time I
>> open an email. The body of the Error message reads, An error occurred
>> while
>> calling the callback: "Ribbon_GetDCVisible"
>>
>> I have no idea why, what it's about, or how to eliminate it. Can someone
>> help me out with this please?
>>
>> Thank you, all assistance is appreciated
>>
>> Buck
>>
>
> Buck,
>
> Check the add-ins you have installed in Outlook
>
> 1. Open Outlook -->Tools --> Trust Center - Add-ins
> 2. In the manage box at the bottom, select "COM Add-ins" (should be
> default) and click Go
> 3. Uncheck "Microsoft Access Outlook Add-in for Data Collection and
> Publishing"
> 4. OK your way out
>
> HTH
>
> MB
>

Worked perfectly. Thanx a bunch

"John Smith" <(E-Mail Removed)> wrote in message
news:ifomms$lgt$(E-Mail Removed)...
>
> "MerseyBeat" <(E-Mail Removed)> wrote in message
> news:if3juj$ile$(E-Mail Removed)...
>> "John Smith" <(E-Mail Removed)> wrote in message
>> news:if3fmt$a1e$(E-Mail Removed)...
>>> Hi,
>>>
>>> An Error message with the above title pops up with great gusto every
>>> time I
>>> open an email. The body of the Error message reads, An error occurred
>>> while
>>> calling the callback: "Ribbon_GetDCVisible"
>>>
>>> I have no idea why, what it's about, or how to eliminate it. Can someone
>>> help me out with this please?
>>>
>>> Thank you, all assistance is appreciated
>>>
>>> Buck
>>>
>>
>> Buck,
>>
>> Check the add-ins you have installed in Outlook
>>
>> 1. Open Outlook -->Tools --> Trust Center - Add-ins
>> 2. In the manage box at the bottom, select "COM Add-ins" (should be
>> default) and click Go
>> 3. Uncheck "Microsoft Access Outlook Add-in for Data Collection and
>> Publishing"
>> 4. OK your way out
>>
>> HTH
>>
>> MB
>>
>
> Worked perfectly. Thanx a bunch

Glad to help.

Cheers,
MB