have created three new menus:

Forms
Form 1
Form 2
Form 3

Shortcuts
Shortcut 1
Shortcut 2
Shortcut 3

DB
DB 1
DB 2
DB 3

Each of these items is a macro that opens the document or performs a
function. I have gone to Tools/Customize and have dragged the macros to the
appropriate menu. When I get out of Word and then reenter it the menus have
all been scrambled. Usually one of the menus is completely blank and, for
instance, the Shortcuts are on the DB menu or the Forms are on the Shortcut
menu. I have repeatedly fixed the menus but it messes up every time. Does
anyone have any ideas why it is doing this? I have also created a custom
toolbar. Many times, the tool bar is not visible and I have to go in and
make it visible. How can I make all of these items stay put? In case this
has some bearing on the situation, I have changed the registry to “prevent
the add-in from loading, edit the Windows registry. Locate the
key[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin] and changed the subkey called "LoadBehavior" from a value of 3 to 0.”

--
S

The registry hack that you have mentioned is only required with early
versions of Acrobat 7 (which itself can be updated). There are better ways
of preventing the Acrobat add-in from loading for other versions -
http://www.gmayor.com/lose_that_adob...at_toolbar.htm
However while the add-in's desire to write to your menu structure is
probably the reason for the problems, you might get away with opening
normal.dot in Word. Make the required menu changes then type a character in
the text space and delete it. Then save normal.dot.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Sharon wrote:
> have created three new menus:
>
> Forms
> Form 1
> Form 2
> Form 3
>
> Shortcuts
> Shortcut 1
> Shortcut 2
> Shortcut 3
>
> DB
> DB 1
> DB 2
> DB 3
>
> Each of these items is a macro that opens the document or performs a
> function. I have gone to Tools/Customize and have dragged the macros
> to the
> appropriate menu. When I get out of Word and then reenter it the
> menus have
> all been scrambled. Usually one of the menus is completely blank
> and, for
> instance, the Shortcuts are on the DB menu or the Forms are on the
> Shortcut
> menu. I have repeatedly fixed the menus but it messes up every time.
> Does
> anyone have any ideas why it is doing this? I have also created a
> custom
> toolbar. Many times, the tool bar is not visible and I have to go in
> and
> make it visible. How can I make all of these items stay put? In
> case this
> has some bearing on the situation, I have changed the registry to
> "prevent
> the add-in from loading, edit the Windows registry. Locate the
> key[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin]
> and changed the subkey called "LoadBehavior" from a value of 3 to 0."