I just installed a new All-in-Wonder 9600 which comes with a subscription to
Guide-Plus. When the Guide is on screen after a few seconds the cursor
disappears. You can move it off the guide window and it shows up again but
as soon as you move it onto the Guide it disappears again.

When I first installed the card the cursor worked fine but after I installed
the Remote driver the problem started. I have since removed the Remote
driver but it did not help.

Anyone had a similar problem and solved it?

Henry, I had the same problem, AIW 9000 pro. I got the fix from the ATI
sight but i do not remember exactly where. It really was just unchecking
some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's sight.
"Henry" <(E-Mail Removed)> wrote in message
news:Po4Xc.359$RQ4.349@trnddc09...
> I just installed a new All-in-Wonder 9600 which comes with a subscription
to
> Guide-Plus. When the Guide is on screen after a few seconds the cursor
> disappears. You can move it off the guide window and it shows up again
but
> as soon as you move it onto the Guide it disappears again.
>
> When I first installed the card the cursor worked fine but after I
installed
> the Remote driver the problem started. I have since removed the Remote
> driver but it did not help.
>
> Anyone had a similar problem and solved it?
>
>
>

http://www.ati.com/support/infobase/4234.html
"LLF" <(E-Mail Removed)> wrote in message
news:H_CdnfQx4reAkbDcRVn-(E-Mail Removed)...
> Henry, I had the same problem, AIW 9000 pro. I got the fix from the ATI
> sight but i do not remember exactly where. It really was just unchecking
> some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's
sight.
> "Henry" <(E-Mail Removed)> wrote in message
> news:Po4Xc.359$RQ4.349@trnddc09...
> > I just installed a new All-in-Wonder 9600 which comes with a
subscription
> to
> > Guide-Plus. When the Guide is on screen after a few seconds the cursor
> > disappears. You can move it off the guide window and it shows up again
> but
> > as soon as you move it onto the Guide it disappears again.
> >
> > When I first installed the card the cursor worked fine but after I
> installed
> > the Remote driver the problem started. I have since removed the Remote
> > driver but it did not help.
> >
> > Anyone had a similar problem and solved it?
> >
> >
> >
>
>

Lanny, thanks for the link. I will try the work arounds later and report
back. Henry

"LLF" <(E-Mail Removed)> wrote in message
news:a8SdnQP2YKmPv7DcRVn-(E-Mail Removed)...
> http://www.ati.com/support/infobase/4234.html
> "LLF" <(E-Mail Removed)> wrote in message
> news:H_CdnfQx4reAkbDcRVn-(E-Mail Removed)...
> > Henry, I had the same problem, AIW 9000 pro. I got the fix from the ATI
> > sight but i do not remember exactly where. It really was just
unchecking
> > some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's
> sight.
> > "Henry" <(E-Mail Removed)> wrote in message
> > news:Po4Xc.359$RQ4.349@trnddc09...
> > > I just installed a new All-in-Wonder 9600 which comes with a
> subscription
> > to
> > > Guide-Plus. When the Guide is on screen after a few seconds the
cursor
> > > disappears. You can move it off the guide window and it shows up
again
> > but
> > > as soon as you move it onto the Guide it disappears again.
> > >
> > > When I first installed the card the cursor worked fine but after I
> > installed
> > > the Remote driver the problem started. I have since removed the
Remote
> > > driver but it did not help.
> > >
> > > Anyone had a similar problem and solved it?

"Henry" <(E-Mail Removed)> wrote:

>I just installed a new All-in-Wonder 9600 which comes with a subscription to
>Guide-Plus. When the Guide is on screen after a few seconds the cursor
>disappears. You can move it off the guide window and it shows up again but
>as soon as you move it onto the Guide it disappears again.
>
>When I first installed the card the cursor worked fine but after I installed
>the Remote driver the problem started. I have since removed the Remote
>driver but it did not help.
>
>Anyone had a similar problem and solved it?
>
>
Copy the following 4 lines of registry entries and paste to notepad.
Make sure there are 4 lines, including the "blank" line, not 3 or 5.
Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
and make sure to save it somewhere where you can find it as an
ANSI/Text Document. Find it, double click on it and reply "Yes".
Your cursor should be back. If it disappears again for some "unknown
to ATI" reason, just double click the CursorFix.reg to fix it again.


REGEDIT4

HKEY_CURRENT_USER\Software\ATI
Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

Teear <(E-Mail Removed)> wrote:

>"Henry" <(E-Mail Removed)> wrote:
>
>>I just installed a new All-in-Wonder 9600 which comes with a subscription to
>>Guide-Plus. When the Guide is on screen after a few seconds the cursor
>>disappears. You can move it off the guide window and it shows up again but
>>as soon as you move it onto the Guide it disappears again.
>>
>>When I first installed the card the cursor worked fine but after I installed
>>the Remote driver the problem started. I have since removed the Remote
>>driver but it did not help.
>>
>>Anyone had a similar problem and solved it?
>>
>>
>Copy the following 4 lines of registry entries and paste to notepad.
>Make sure there are 4 lines, including the "blank" line, not 3 or 5.
>Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
>and make sure to save it somewhere where you can find it as an
>ANSI/Text Document. Find it, double click on it and reply "Yes".
>Your cursor should be back. If it disappears again for some "unknown
>to ATI" reason, just double click the CursorFix.reg to fix it again.
>
>
>REGEDIT4
>
>HKEY_CURRENT_USER\Software\ATI
>Technologies\Multimedia\Features\TV\Display]
>"DisplaySize"=dword:00000003
Amazing! Somehow a [ disappeared and a new-line got put in.
Should have looked like this:

REGEDIT4

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

Lanny, I tried the workarounds and it appears to be working. Thanks for
your help.

Henry

"Henry" <(E-Mail Removed)> wrote in message
news:feHXc.1$(E-Mail Removed)...
> Lanny, thanks for the link. I will try the work arounds later and report
> back. Henry
>
> "LLF" <(E-Mail Removed)> wrote in message
> news:a8SdnQP2YKmPv7DcRVn-(E-Mail Removed)...
> > http://www.ati.com/support/infobase/4234.html
> > "LLF" <(E-Mail Removed)> wrote in message
> > news:H_CdnfQx4reAkbDcRVn-(E-Mail Removed)...
> > > Henry, I had the same problem, AIW 9000 pro. I got the fix from the
ATI
> > > sight but i do not remember exactly where. It really was just
> unchecking
> > > some option as i recall,---Lanny. Do a search for Guide-Plus on ATI's
> > sight.
> > > "Henry" <(E-Mail Removed)> wrote in message
> > > news:Po4Xc.359$RQ4.349@trnddc09...
> > > > I just installed a new All-in-Wonder 9600 which comes with a
> > subscription
> > > to
> > > > Guide-Plus. When the Guide is on screen after a few seconds the
> cursor
> > > > disappears. You can move it off the guide window and it shows up
> again
> > > but
> > > > as soon as you move it onto the Guide it disappears again.
> > > >
> > > > When I first installed the card the cursor worked fine but after I
> > > installed
> > > > the Remote driver the problem started. I have since removed the
> Remote
> > > > driver but it did not help.
> > > >
> > > > Anyone had a similar problem and solved it?
>
>

Teear, Even tho my problem appears to be fixed (see my response to Lanny), I
wanted to try your suggestion. When I run regedit I can see the path
"HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display"
but I don't see the "REGEDIT4" or the last line as you show it
""DisplaySize"=dword:00000003". How do you find what you show?

Henry

"Teear" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Teear <(E-Mail Removed)> wrote:
>
> >"Henry" <(E-Mail Removed)> wrote:
> >
> >>I just installed a new All-in-Wonder 9600 which comes with a
subscription to
> >>Guide-Plus. When the Guide is on screen after a few seconds the cursor
> >>disappears. You can move it off the guide window and it shows up again
but
> >>as soon as you move it onto the Guide it disappears again.
> >>
> >>When I first installed the card the cursor worked fine but after I
installed
> >>the Remote driver the problem started. I have since removed the Remote
> >>driver but it did not help.
> >>
> >>Anyone had a similar problem and solved it?
> >>
> >>
> >Copy the following 4 lines of registry entries and paste to notepad.
> >Make sure there are 4 lines, including the "blank" line, not 3 or 5.
> >Save the notepad, "File"/"Save As", give it a name like CursorFix.reg
> >and make sure to save it somewhere where you can find it as an
> >ANSI/Text Document. Find it, double click on it and reply "Yes".
> >Your cursor should be back. If it disappears again for some "unknown
> >to ATI" reason, just double click the CursorFix.reg to fix it again.
> >
> >
> >REGEDIT4
> >
> >HKEY_CURRENT_USER\Software\ATI
> >Technologies\Multimedia\Features\TV\Display]
> >"DisplaySize"=dword:00000003
> Amazing! Somehow a [ disappeared and a new-line got put in.
> Should have looked like this:
>
> REGEDIT4
>
> [HKEY_CURRENT_USER\Software\ATI
Technologies\Multimedia\Features\TV\Display]
> "DisplaySize"=dword:00000003

You are welcome.
"Henry" <(E-Mail Removed)> wrote in message
news:kxGZc.498$H26.329@trnddc07...
> Lanny, I tried the workarounds and it appears to be working. Thanks for
> your help.
>
> Henry
>
> "Henry" <(E-Mail Removed)> wrote in message
> news:feHXc.1$(E-Mail Removed)...
> > Lanny, thanks for the link. I will try the work arounds later and
report
> > back. Henry
> >
> > "LLF" <(E-Mail Removed)> wrote in message
> > news:a8SdnQP2YKmPv7DcRVn-(E-Mail Removed)...
> > > http://www.ati.com/support/infobase/4234.html
> > > "LLF" <(E-Mail Removed)> wrote in message
> > > news:H_CdnfQx4reAkbDcRVn-(E-Mail Removed)...
> > > > Henry, I had the same problem, AIW 9000 pro. I got the fix from the
> ATI
> > > > sight but i do not remember exactly where. It really was just
> > unchecking
> > > > some option as i recall,---Lanny. Do a search for Guide-Plus on
ATI's
> > > sight.
> > > > "Henry" <(E-Mail Removed)> wrote in message
> > > > news:Po4Xc.359$RQ4.349@trnddc09...
> > > > > I just installed a new All-in-Wonder 9600 which comes with a
> > > subscription
> > > > to
> > > > > Guide-Plus. When the Guide is on screen after a few seconds the
> > cursor
> > > > > disappears. You can move it off the guide window and it shows up
> > again
> > > > but
> > > > > as soon as you move it onto the Guide it disappears again.
> > > > >
> > > > > When I first installed the card the cursor worked fine but after I
> > > > installed
> > > > > the Remote driver the problem started. I have since removed the
> > Remote
> > > > > driver but it did not help.
> > > > >
> > > > > Anyone had a similar problem and solved it?
> >
> >
>
>

"Henry" <(E-Mail Removed)> wrote:

>Teear, Even tho my problem appears to be fixed (see my response to Lanny), I
>wanted to try your suggestion. When I run regedit I can see the path
>"HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display"
>but I don't see the "REGEDIT4" or the last line as you show it
>""DisplaySize"=dword:00000003". How do you find what you show?
>
>Henry
>
If you run regedit and go directly into the registry, you don't see
those lines, Henry. Those 4 lines in that CursorFix.reg file you create are
used to MODIFY the registry by running it as an "executable" file.
Once you've created that file, you can double-click on it to launch it
and the registry will be modified to that value. If you go directly into
the registry what you'll see for DisplaySize for
HKEY_CURRENT_USER\Software\ATI Technologies\MultiMedia\Features\TV\Display
will look like:

DisplaySize REG_DWORD 0x00000002 (2)

or some-such other number before running the "mod" and will be

DisplaySize REG_DWORD 0x00000003 (3)

after you've run the registry mod.