I rebuilt a new machine using an XP SP2 CD. The install was 100% successful.
Using Microsoft update I downloaded and installed SP3. Once complete again
using windows update and selecting custom I selected the following software
optional updates:

Windows Media Player 11
Remote Desktop Update
Silver Light Update
..net 2.0
Root Certificate Update

They all downloaded correctly. Windows tried to install them one by one.
All 5 failed to install. I searched on the Expert Exchange for this issue.
The answer is in KB943114. Registering wups2.dll corrects the issue. What
is going on at Microsoft? I have tried this on at least 6 different branded
systems since SP3 was released. All had the same result. There are hundreds
of storied of this posted on the web. Does anyone know why this is happening?

I will be calling tomorrow to open a case with Microsoft Tech Support. I
will post the cause and solution once they figure out what is wrong.

Thanks,
Scott

stosti wrote:
> I rebuilt a new machine using an XP SP2 CD. The install was 100%
> successful. Using Microsoft update I downloaded and installed SP3.
> Once complete again using windows update and selecting custom I
> selected the following software optional updates:
>
> Windows Media Player 11
> Remote Desktop Update
> Silver Light Update
> .net 2.0
> Root Certificate Update
>
> They all downloaded correctly. Windows tried to install them one
> by one.
> All 5 failed to install. I searched on the Expert Exchange for
> this issue. The answer is in KB943114. Registering wups2.dll
> corrects the issue. What is going on at Microsoft? I have tried
> this on at least 6 different branded systems since SP3 was
> released. All had the same result. There are hundreds of storied
> of this posted on the web. Does anyone know why this is happening?
>
> I will be calling tomorrow to open a case with Microsoft Tech
> Support. I will post the cause and solution once they figure out
> what is wrong.

First - for those searching for answers - mind the OPs typo..

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

The OP said 943114 instead of 943144.

While I have no idea what answer (if any) the OP will get - it seems the
article that was loosely quoted above gives the explanation. Either the
"Wups2.dll" somehow got replaced on the person's system with an older
version (which method 2 would remedy) or the registration in the system
registry for "Wups2.dll was somehow removed (method 1 fixes that.) So the
reason the fix worked is obvious. The situation that led to that fix
working is less obvious.

Admittedly - why this is happening to some SP3 installers is a mystery to
me. You wouldn't think the solution on said web page would remedy a problem
where the installation of SP2 is included. I cannot tell (at this time)
whether this is a problem with SP3 itself or a reaction betwween SP3 and
some other stuff on some people's systems.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Hi,

The only "stuff" on this system is XP Pro SP2.

Regards,
Scott

"Shenan Stanley" wrote:

> stosti wrote:
> > I rebuilt a new machine using an XP SP2 CD. The install was 100%
> > successful. Using Microsoft update I downloaded and installed SP3.
> > Once complete again using windows update and selecting custom I
> > selected the following software optional updates:
> >
> > Windows Media Player 11
> > Remote Desktop Update
> > Silver Light Update
> > .net 2.0
> > Root Certificate Update
> >
> > They all downloaded correctly. Windows tried to install them one
> > by one.
> > All 5 failed to install. I searched on the Expert Exchange for
> > this issue. The answer is in KB943114. Registering wups2.dll
> > corrects the issue. What is going on at Microsoft? I have tried
> > this on at least 6 different branded systems since SP3 was
> > released. All had the same result. There are hundreds of storied
> > of this posted on the web. Does anyone know why this is happening?
> >
> > I will be calling tomorrow to open a case with Microsoft Tech
> > Support. I will post the cause and solution once they figure out
> > what is wrong.
>
> First - for those searching for answers - mind the OPs typo..
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation
> http://support.microsoft.com/kb/943144
>
> The OP said 943114 instead of 943144.
>
> While I have no idea what answer (if any) the OP will get - it seems the
> article that was loosely quoted above gives the explanation. Either the
> "Wups2.dll" somehow got replaced on the person's system with an older
> version (which method 2 would remedy) or the registration in the system
> registry for "Wups2.dll was somehow removed (method 1 fixes that.) So the
> reason the fix worked is obvious. The situation that led to that fix
> working is less obvious.
>
> Admittedly - why this is happening to some SP3 installers is a mystery to
> me. You wouldn't think the solution on said web page would remedy a problem
> where the installation of SP2 is included. I cannot tell (at this time)
> whether this is a problem with SP3 itself or a reaction betwween SP3 and
> some other stuff on some people's systems.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Shenan Stanley wrote:
stosti wrote:
> I rebuilt a new machine using an XP SP2 CD. The install was 100%
> successful. Using Microsoft update I downloaded and installed SP3.
> Once complete again using windows update and selecting custom I
> selected the following software optional updates:
>
> Windows Media Player 11
> Remote Desktop Update
> Silver Light Update
> .net 2.0
> Root Certificate Update
>
> They all downloaded correctly. Windows tried to install them one
> by one.
> All 5 failed to install. I searched on the Expert Exchange for
> this issue. The answer is in KB943114. Registering wups2.dll
> corrects the issue. What is going on at Microsoft? I have tried
> this on at least 6 different branded systems since SP3 was
> released. All had the same result. There are hundreds of storied
> of this posted on the web. Does anyone know why this is
> happening?
>
> I will be calling tomorrow to open a case with Microsoft Tech
> Support. I will post the cause and solution once they figure out
> what is wrong.

> First - for those searching for answers - mind the OPs typo..
>
> Updates are not installed successfully from Windows Update, from
> Microsoft Update, or by using Automatic Updates after you repair a
> Windows XP installation
> http://support.microsoft.com/kb/943144
>
> The OP said 943114 instead of 943144.
>
> While I have no idea what answer (if any) the OP will get - it
> seems the article that was loosely quoted above gives the
> explanation. Either the "Wups2.dll" somehow got replaced on the
> person's system with an older version (which method 2 would
> remedy) or the registration in the system registry for "Wups2.dll
> was somehow removed (method 1 fixes that.) So the reason the fix
> worked is obvious. The situation that led to that fix working is
> less obvious.
>
> Admittedly - why this is happening to some SP3 installers is a
> mystery to me. You wouldn't think the solution on said web page
> would remedy a problem where the installation of SP2 is included.
> I cannot tell (at this time) whether this is a problem with SP3
> itself or a reaction betwween SP3 and some other stuff on some
> people's systems.

stosti wrote:
> The only "stuff" on this system is XP Pro SP2.

So you did not even update the drivers for the hardware?

The PC was never connected to the Internet and you installed the SP3 from
the downloaded (on another machine, saved to external media) executable or
used the ISO image to burn an SP3 installer CD and used that on this system
to install SP3?

Still IE6 I assume?

Was this installation of WIndows XP done from an original/unmodified
installation CD - or had some OEM/you made modificatications to it?

Had you connected to the Internet and activated the copy of Windows XP?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I had the same problem. I reinstalled XP and didnt even bother with SP3.

"stosti" <(E-Mail Removed)> wrote in message
news:3DB2F99C-9034-4768-96FB-(E-Mail Removed)...
>I rebuilt a new machine using an XP SP2 CD. The install was 100%
>successful.
> Using Microsoft update I downloaded and installed SP3. Once complete
> again
> using windows update and selecting custom I selected the following
> software
> optional updates:
>
> Windows Media Player 11
> Remote Desktop Update
> Silver Light Update
> .net 2.0
> Root Certificate Update
>
> They all downloaded correctly. Windows tried to install them one by one.
> All 5 failed to install. I searched on the Expert Exchange for this
> issue.
> The answer is in KB943114. Registering wups2.dll corrects the issue.
> What
> is going on at Microsoft? I have tried this on at least 6 different
> branded
> systems since SP3 was released. All had the same result. There are
> hundreds
> of storied of this posted on the web. Does anyone know why this is
> happening?
>
> I will be calling tomorrow to open a case with Microsoft Tech Support. I
> will post the cause and solution once they figure out what is wrong.
>
> Thanks,
> Scott
>

We're all lowly peons here.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


stosti wrote:
> I rebuilt a new machine using an XP SP2 CD. The install was 100%
> successful. Using Microsoft update I downloaded and installed SP3. Once
> complete again using windows update and selecting custom I selected the
> following software optional updates:
>
> Windows Media Player 11
> Remote Desktop Update
> Silver Light Update
> .net 2.0
> Root Certificate Update
>
> They all downloaded correctly. Windows tried to install them one by one.
> All 5 failed to install. I searched on the Expert Exchange for this
> issue.
> The answer is in KB943114. Registering wups2.dll corrects the issue.
> What
> is going on at Microsoft? I have tried this on at least 6 different
> branded
> systems since SP3 was released. All had the same result. There are
> hundreds of storied of this posted on the web. Does anyone know why this
> is happening?
>
> I will be calling tomorrow to open a case with Microsoft Tech Support. I
> will post the cause and solution once they figure out what is wrong.
>
> Thanks,
> Scott

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Animenia wrote:
> Stuff like this happens because a service pack is NEVER 100% tested on
> all brands.
> Some brands have modified hardware causing this sort of trouble,
> However software is most likely the biggest issue here it might be due
> to conflicts due to various configurations that differs from brand to
> brand.
>
> Sending a report to Microsoft about this will inform them of the issue
> and a fix will be be out whenever they figure out the problem.
>
> Been like this with ALL service packs.
> And it's understandable. There's no way Microsoft themselves would try
> their new service packs on all brands and all their models. Easier to
> just release the service pack and the the users do the testing.
>
> This way Microsoft recieves the feedback they require to make teh
> changes that needs to be done to future fixes and updates.